Inbound Customer Service Advisor (Emergency Support Line)
ant marketing —Sheffield
- £13 an hour
- Computer literacy
- Data entry
- Communication skills
- Paid training
Quick apply
Sales Executive / (Front of House)
Space Dental —Sheffield
- £30,000 - £45,000 a year
- Full-time
- Hospitality
- Sales
- Accounting
- Free parking
- Employee discount
Quick apply
6d
Receptionist/Customer Support Agent
Home Decor GB Limited —Sheffield
- £25,000 - £25,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Business Support Administrator
Exemplar Health Care Services Limited —Sheffield
- £26,436.80 a year
- Full-time
- Microsoft Outlook
- Front desk
- In-person
- Free parking
- Annual leave
Quick apply
Business Development & Leadership Trainee
Concept System Solutions Ltd —Sheffield
- £28,420.00 - £30,947.09 a year
- Full-time
- Sales
- Customer service
- No experience needed
- Referral programme
Quick apply
Sales Ledger Clerk/Credit Controller
Ford Windows Ltd —Sheffield
- £25,000 - £28,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Assistant - Replenishment
Morrisons —Sheffield
- Annual leave
- Employee discount
Quick apply
Customer Service Representative
R Line Associates —Sheffield
- £14 - £16 an hour
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
2d
Sales Assistant (Part-time)
T.H. Baker —Newbold
- Up to £12.75 an hour
- Part-time
- Customer service
- Conflict management
- In-person
- Employee discount
Quick apply
7d
Retail Sales Assistant
Beres Pork Shop —Sheffield
- £12.71 - £13.98 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
12h
Customer Service Advisor
Keylink —Sheffield
- £24,785 - £25,500 a year
- Full-time
- Bilingual
- Spanish
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
10d
Retail Sales Advisor - Sheffield
Oak Furnitureland —Sheffield
- £48,246 - £53,279 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Tesco Dual Site Travel Money Advisor
Travelex —Sheffield
- £13.50 an hour
- Overtime
- Employee discount
7d
Part Time Sales Associate, Tommy Hilfiger - Meadowhall
Tommy Hilfiger —Sheffield
- Part-time
- Communication skills
Customer Service Expert (Inbound calls and Administration)
Aviva —Sheffield
- £26,900 - £29,650 a year
- Part-time
- Employee discount
10d
Service Advisor
Lookers —Sheffield
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Customer Assistant
Lidl —Sheffield
- £13.45 - £14.45 an hour
- Part-time
- Bakery
- Store discount
- Employee discount
9h
Customer Service Advisor
SunbeltRentals —Sheffield
- Computer literacy
- Continuous improvement
- Computer skills
- Annual leave
Quick apply
3d
Sales Consultant
Pulse and Cocktails —Rotherham
- £21,000 - £26,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
10d
Customer Service Assistant
Wickes —Sheffield
- £8.82 - £12.71 an hour
- Full-time
- Annual leave
- Employee discount
3d

I want to receive the latest job alerts for customer service in arbourthorne

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service jobs near arbourthorne

Inbound Customer Service Advisor (Emergency Support Line)

ant marketing -
Sheffield

Quick apply

Job details

£13 an hour

Benefits

Paid training

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Data entry
Customer support
Customer interaction
Communication skills

Full job description

Inbound Customer Service Advisor (Emergency Support Line)

£13.00 per hour | Office Based | Sheffield City Centre

Location: Church Street, Sheffield City Centre
Pay: £13.00 per hour
Hours: Primarily Monday–Saturday, 8:00am–8:00pm

About the Role

Ant Marketing is looking for compassionate and professional Inbound Customer Service Advisors to join our growing team at our Church Street office in Sheffield.

In this role, you will be handling inbound calls on behalf of our clients' Priority Services Register (PSR). The service provides vital support to vulnerable customers during power outages and emergency situations, making this a genuinely rewarding role where you can make a real difference.

As part of an emergency response service, the majority of shifts will be scheduled between Monday and Saturday, 8:00am–8:00pm. However, all advisors must be prepared to provide 24/7 flexibility should major incidents such as severe weather, natural disasters or widespread power outages require additional support.

What You'll Be Doing

Answering inbound calls from Priority Services Register customers.
Providing reassurance, support and accurate information during emergency situations.
Assessing customer needs and following the appropriate processes.
Recording customer information accurately on internal systems.
Working closely with colleagues to ensure customers receive the highest level of service.
Remaining calm, professional and empathetic, particularly during high-pressure situations.

What We're Looking For

Previous customer service experience, ideally within a contact centre or telephone-based environment.
Excellent communication and listening skills.
A calm, empathetic and professional approach.
Strong attention to detail and the ability to accurately record information.
Good computer literacy and confidence using multiple systems.
Reliability and flexibility, including the ability to support emergency response requirements when needed.

Please note you will need to have a Basic DBS check, this is arranged and funded by Ant Marketing.

What We Offer

£13.00 per hour.
Full paid training and ongoing support.
A supportive and friendly working environment.
The opportunity to work on a meaningful campaign that genuinely helps vulnerable customers.
Modern office facilities in Sheffield City Centre.
Career development opportunities within a growing organisation.

If you're someone who enjoys helping others, stays calm under pressure, and wants to be part of a team providing an essential service during times when customers need it most, we'd love to hear from you.

Apply today and become part of a team that makes a real difference when it matters most.

Quick apply

Refine Your Search

customer service jobs in arbourthorne

Inbound Customer Service Advisor (Emergency Support Line)

Sales Executive / (Front of House)

Receptionist/Customer Support Agent

Business Support Administrator

Business Development & Leadership Trainee

Sales Ledger Clerk/Credit Controller

Customer Assistant - Replenishment

Customer Service Representative

Sales Assistant (Part-time)

Retail Sales Assistant

Customer Service Advisor

Retail Sales Advisor - Sheffield

Tesco Dual Site Travel Money Advisor

Part Time Sales Associate, Tommy Hilfiger - Meadowhall

Customer Service Expert (Inbound calls and Administration)

Service Advisor

Customer Assistant

Customer Service Advisor

Sales Consultant

Customer Service Assistant

I want to receive the latest job alerts for customer service in arbourthorne

Related Searches

Explore jobs in more locations

Inbound Customer Service Advisor (Emergency Support Line)

About the Role

What You'll Be Doing

What We're Looking For

What We Offer

Jobseeker tools

Employer Tools

Browse

Stay Connected