Helpdesk Work, Jobs in Ashford, Ken (with Salaries)

Service Desk Operator - Maternity Cover
2gether support solutions —Canterbury
- £28,227 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Employee discount
1d
Technical Support Operative
GreaseTech Drainage Solutions Limited —Whitstable
- £28,000 - £32,000 a year
- Full-time
- Maintenance
- In-person
Quick apply
3d
IT Helpdesk Engineer
Gallagher Group —Aylesford
- Weekend availability
- Travel
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
3d
IT Support Technician
CenCom Lld —Wadhurst
- £26,436.80 a year
- Full-time
- Hybrid work
- Free parking
- Work from home
Quick apply
1h
Facilities & Maintenance Coordinator
Maxro management limited —Deal
- From £15 an hour
- Part-time
- Hybrid work
- Computer literacy
- Supervising experience
Quick apply
7d
Facilities Helpdesk Administrator
Bauvill Ltd —Rochester
- £24,500 - £26,500 a year
- Full-time
- Customer service
- Supervising experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
HR Systems Analyst
Synapri —Rochester
- £28,000 - £32,000 a year
- Azure
- Maintenance
Infrastructure Engineer
The Thinking Schools Academy Trust —Chatham
- £33,899 - £40,190 a year
- Continuous improvement
- Travel
- Organisational skills
- Employee assistance programme
- Referral programme
4d

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Assist with user account administration, and access requests. Response to and resolve IT incidents and service requests in a timely manner.

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Service Desk Operator - Maternity Cover

2gether support solutions -
Canterbury

Apply Now

Job details

Full-time | Fixed term contract
£28,227 a year
1 day ago

Benefits

Annual leave
Discounted or free food
Company pension
Canteen
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient service
IT
Customer support
Communication skills

Full job description

Job Introduction

2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.

Helpdesk and Switchboard Operators are outgoing, customer focussed people that provide a critical service to all callers to 2Gether and the Trust (EKHUFT). They are part of a central point of contact that provides an efficient, tailored and courteous first line support service to patients, members of the public and staff.

Previous call handling experience and good IT skills would be an advantage.

This is a full time role, 37.5 hours per week. Due to service requirements operating a 24/7 rota, some degree of flexibility is required. This position is for a 1 year fixed term contract, aiming to start by December 2026.

If you are looking for a rewarding and busy role, whereby you will be a vital part of the hospital team, showing excellent communication skills, initiative and self-motivation in your work, apply today for consideration.

The role

Respond to enquiries through various channels and deliver exceptional support to patients, staff and external callers
Strong affinity with IT systems and ability to manage systems to ensure timely delivery of service requirements
Able to perform under pressure by responding to Major incidents, Emergency calls, Fire Alarms etc
Proactively monitor systems that manage work flow to different teams within 2gether and match with the right team or operative when required.

Why work with us?

Generous annual leave allowance plus the opportunity to buy or sell leave
Company Pension
Onsite childcare facilities
Blink- Staff communications app
Viv up- Staff discounts & wellbeing platform
Discounted food in canteen
Access to the blue light card

We offer discounts and savings that make a difference to you including:

Discounted travel, accommodation, airport parking, holidays, skiing and travel extras
Subsidised bus pass
Health and beauty, gifts, toys, fashion and entertainment
Training and development opportunities including BICS and functional skills training

Please see attached Job Description for full range of responsibilities.

Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.

Apply Now

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helpdesk jobs in ashford, ken

Service Desk Operator - Maternity Cover

Technical Support Operative

IT Helpdesk Engineer

IT Support Technician

Facilities & Maintenance Coordinator

Facilities Helpdesk Administrator

HR Systems Analyst

Infrastructure Engineer

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