It support engineer Work, Jobs in Aston On Trent, Dby (with Salaries)

Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
4d
Support Engineer
Siemens —Derby
- Full-time
- Hybrid work
- Maintenance
- Travel
- IT
- Annual leave
- Employee discount
Senior IT Support Engineer
Kazzoo Ltd —Leicester
- £35,000 - £40,000 a year
- Azure
- Driving
- Mentoring
- Free parking
- Referral programme
Quick apply
Technical Support Analyst
NEXT —Leicester
- From £31,824 a year
- Full-time
- Microsoft Office
- SQL
- Organisational skills
- Free parking
- Employee discount
7d
M3 CloudSuite Systems Administrator & IT Support Engineer
Natural Innovations —Beeston
- Computer Science
- Microsoft Office
- Mentoring
Quick apply
IT Engineer (1st/ 2nd Line Support)
CEMA LTD —Nottingham
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Windows
- SQL
- Free parking
Quick apply
4d
2nd Line Support Engineer - Nottingham based
CWCS Managed Hosting —Nottingham
- From £29,250 a year
- Weekend availability
- Linux
- In-person
- Free parking
- Sick pay
Quick apply
8d
Engineer - Support
Wesco —Lichfield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Technical Support Analyst
Perceptive —Nottingham
- Full-time
- Customer service
- English
- SQL
Systems Engineer
Abacode —Nottingham
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Systems Engineer
Thrive —Nottingham
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Senior Service Desk Engineer
Zenzero Solutions —Derby
- English
- Communication skills
FDS Installation Engineer
Cyncly —Ashby-De-La-Zouch
- Full-time
- Travel

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it support engineer jobs near aston on trent, dby

Desktop Support Engineer

Glo-networks Ltd
Derby

Quick apply

Job details

Permanent | Full-time
£25,000 - £35,000 a year
4 days ago

Benefits

Company pension
Work from home

Qualifications

Jira
TCP
SCCM
BMC Remedy
LAN
Technical support
IT support
DNS
Mac OS
ServiceNow
TCP/IP
Active Directory
VPN

Full job description

At Glo, we believe technology should make life easier — and our Technical Support Team are the people who make that happen. We’re looking for someone who’s friendly, curious, and technically capable; someone who enjoys solving problems, talking to people, and keeping systems running smoothly. If you take pride in doing things properly and delivering support with a smile (even on the busy days), you’ll fit right in.

What You’ll Do

Provide first-line and second-line technical support across Windows, macOS, networking, and common business applications.
Troubleshoot hardware, software, and connectivity issues — getting users back up and running quickly and confidently.
Log, manage, and resolve tickets through our service desk tools (e.g. ServiceNow, Jira, Remedy) with clear and accurate notes.
Set up and maintain user accounts, devices, and permissions, including Active Directory tasks and endpoint configuration.
Support the rollout of updates, deployments, and routine maintenance tasks alongside the wider technical team.
Escalate complex issues appropriately, ensuring smooth handover and great communication throughout.
Contribute to our internal knowledge base by documenting fixes, processes, and best practice.
Deliver excellent customer service — clear communication, patience, and a helpful attitude every time.

What You’ll Bring

Previous experience in an IT support or service desk role.
Strong troubleshooting ability across Windows and macOS environments.
A solid understanding of networking basics (LAN, VPN, DNS, TCP/IP).
Familiarity with Active Directory and common enterprise tools such as SCCM, ServiceNow, Jira, or Remedy.
Good problem-solving skills and a calm, logical approach under pressure.
A genuine desire to help people — clear communication, empathy, and patience are essential.
Willingness to learn, grow, and adapt as new technologies and processes evolve.

Why Work With Glo?

Glo is a people-first IT partner built on clarity, honesty, and high standards. We’re a friendly, tight-knit team with over 30 years’ collective experience — and we take real pride in supporting clients the right way. No jargon, no cutting corners, just dependable service and a supportive environment that helps you grow.

You’ll have the chance to learn from experienced colleagues, strengthen your technical skills, and be part of a business that genuinely values teamwork, trust, and quality service.

Job Types: Full-time, Permanent

Pay: £25,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Experience:

MSP: 2 years (required)
1st Line Technical Support: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Remote

Quick apply

Refine Your Search

it support engineer jobs in aston on trent, dby

Desktop Support Engineer

Support Engineer

Senior IT Support Engineer

Technical Support Analyst

M3 CloudSuite Systems Administrator & IT Support Engineer

IT Engineer (1st/ 2nd Line Support)

2nd Line Support Engineer - Nottingham based

Engineer - Support

Senior Technical Support Analyst

Systems Engineer

Systems Engineer

Senior Service Desk Engineer

FDS Installation Engineer

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