Manager (protection) Work, Jobs in Auchtermuchty, Fif (with Salaries)

Contact Centre Director
Cagrisal Customer Services Ltd —Edinburgh
- £70,000 - £88,000 a year
- Full-time
- Team management
- Budgeting
- Business
Quick apply
8h
Team Manager
Fife Council —Glenrothes
- £57,196.54 - £62,583.94 a year
- Full-time
- Remote
- Team management
- No degree
- Travel
- Employee discount
4d
Locality Hub Team Leader - Waverley Court
City of Edinburgh Council —Edinburgh
- £40,501 - £47,639 a year
- Experience working with children
9d
Head of Equality and Human Rights (LW)
NHS Scotland —Dunfermline
- £65,125 - £70,303 a year
- Leadership
5d
Internal Audit Manager - Asset Management
Standard Life —Edinburgh
- £65,000 - £80,000 a year
- Travel
- Financial services
- Communication skills
- Annual leave
Project Manager
Johnsons UK Services Limited —Edinburgh
- £40,000 a year
- Microsoft Office
- Business development
- Team management
- Employee assistance programme
Quick apply
4d
Telephony Account Manager (Protection)
Royal London —Edinburgh
- CRM software
- Financial services
- Communication skills
- Annual leave
Product Manager
Dayshape —Edinburgh
- £58,000 - £70,298 a year
- Full-time
- Hybrid work
- Product management
- Agile
- AI
- Employee assistance programme
Quick apply
E-commerce & Delivery Operations Manager
Premier Group Stores —Edinburgh
- £32,000 - £36,000 a year
- Weekend availability
- Management
- Bachelor's degree
- No degree
Quick apply
5d
Agile Delivery Lead
Standard Life —Edinburgh
- £60,000 - £75,000 a year
- Hybrid work
- Communication skills
- Annual leave
4d
Manager, Financial Services Large & Complex, External Audit, Audit and Assurance
Deloitte —Edinburgh
- Hybrid work
- Mentoring
- Communication skills
5d
Head of Strategic Engagement and Place Policy
Ministry of Justice —Edinburgh
- £60,001 - £80,419 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
13d
Team Leader
Madelvic HS Services —Edinburgh
- £36,774 - £38,631 a year
- Full-time
- Team management
- Annual leave
- Employee assistance programme
10d
Store Manager
Footasylum —Dundee
- Customer service
- Human resources
- Recruiting
Pensions Administration Team Leader
SSE —Perth
- Full-time
- Supervising experience
- Team management
- Leadership
- Employee discount
Head of Enterprise, Technology and Security
Insights Learning & Development Ltd —Dundee
- Full-time
- Hybrid work
- AI
- Employee assistance programme
- Employee discount
Quick apply
3d
Major Incident Manager
Standard Life —Edinburgh
- £60,000 - £75,000 a year
- Hybrid work
- Communication skills
- Annual leave
6d
Crisis Response Manager
Standard Life —Edinburgh
- Up to £60,000 a year
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
10d
Clinical Trial Delivery Manager
University of Dundee —Dundee
- £46,735 - £55,755 a year
- Business development
- University
- No degree
12d
Senior Lead Analyst
Royal London —Edinburgh
- Analysis skills
- Mentoring
- Training & development
- Annual leave
11d

I want to receive the latest job alerts for manager (protection) in auchtermuchty, fif

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Contact Centre Director

Cagrisal Customer Services Ltd
Edinburgh

Quick apply

Job details

Permanent | Full-time
£70,000 - £88,000 a year
8 hours ago

Benefits

Casual dress
Company car
Private dental insurance
Company pension
Company events
Private medical insurance

Qualifications

Operations management
Stakeholder liaison
Process improvement
Quality assurance
Team management
Operational strategy development
Management reporting
Customer support
Budgeting
Business
Leadership
Operations leadership experience

Full job description

About the Role

Cagrisal Customer Services Ltd is a sample customer-support business providing contact-centre, digital communication, and service-management solutions.

We are seeking a Contact Centre Director to lead customer-service strategy, operational performance, workforce planning, and service improvement across multiple communication channels.

Why Join Us?

Senior customer-service leadership opportunity
Influence over operational and service strategy
Responsibility for developing high-performing teams
Collaborative professional environment
Competitive senior-level compensation

Key Responsibilities

Lead contact-centre and customer-service operations
Develop service, workforce, and performance strategies
Manage operational leaders and customer-support teams
Establish service standards and performance targets
Monitor customer satisfaction, productivity, and service quality
Oversee workforce planning, recruitment, and team development
Manage operational budgets, suppliers, and technology partners
Improve telephone, email, chat, and digital-support processes
Maintain data-protection and quality-assurance standards
Report operational performance to senior stakeholders

What We Are Looking For Experience

8+ years of experience in contact-centre, customer-service, business-process, or operational management
Proven responsibility for large teams, service targets, and operational budgets
Experience leading multichannel customer-support operations is beneficial

Skills

Contact-centre leadership
Customer-service strategy
Workforce management
Operational performance
Service-quality management
Budget and supplier management
Process improvement
Customer-experience development
Data analysis and reporting
Team leadership
Stakeholder communication

Education

Degree or professional qualification in Business, Management, Customer Experience, Operations, or a related discipline preferred
Equivalent senior operational experience will also be considered

Pay: £70,000.00-£88,000.00 per year

Benefits:

Casual dress
Company car
Company events
Company pension
Private dental insurance
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

manager (protection) jobs in auchtermuchty, fif

Contact Centre Director

Team Manager

Locality Hub Team Leader - Waverley Court

Head of Equality and Human Rights (LW)

Internal Audit Manager - Asset Management

Project Manager

Telephony Account Manager (Protection)

Product Manager

E-commerce & Delivery Operations Manager

Agile Delivery Lead

Manager, Financial Services Large & Complex, External Audit, Audit and Assurance

Head of Strategic Engagement and Place Policy

Team Leader

Store Manager

Pensions Administration Team Leader

Head of Enterprise, Technology and Security

Major Incident Manager

Crisis Response Manager

Clinical Trial Delivery Manager

Senior Lead Analyst

I want to receive the latest job alerts for manager (protection) in auchtermuchty, fif

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected