Business systems, delivery & change manager Work, Jobs in Babraham, Cam (with Salaries)

Head of Customer Success
Cambrionix —Cambridge
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- Free parking
- Life insurance
Quick apply
8d
Business and Operations Manager
University of Cambridge —Cambridge
- £47,389 - £59,966 a year
- No degree
- Human resources
- Leadership
- Annual leave
- Employee assistance programme
Project Delivery & Capability Manager
Alzheimer's Research UK —Cambridge
- £50,000 a year
- Continuous improvement
- Team management
- Organisational skills
- Sick pay
Senior Customer Complaints & resolution
HWC Logistics —Cambridge
- £27,500 - £30,000 a year
- Full-time
- CRM software
- Management
- Communication skills
- Free parking
- Employee discount
Quick apply
10d
Programmes Manager
St Edmund's College —Cambridge
- £25,759 a year
- Part-time
- Project management
- No degree
- Budgeting
- Free parking
- Employee discount
Quick apply
Digital Transformation Manager
Jacqulin Digital Ventures Ltd —Cambridge
- £3,800 - £6,500 a month
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Business Systems, Delivery & Change Manager
Solus Accident Repair Centres —Stansted
- £55,000 - £75,000 a year
- Full-time
- Remote
- PMP
- Team management
- Agile
Full Time - Operations & Office Manager
OfficeServ —Mildenhall
- £30,500 - £38,000 a year
- Full-time
- Customer service
- English
- Continuous improvement
Quick apply
3d
Neighbourhood Programme Manager (Everton East)
Liverpool City Council —Everton
- £51,356 - £56,673 a year
- Budgeting
- Communication skills
- Employee assistance programme
Events Co-ordinator
The Varsity Hotel & spa —Cambridge
- £29,500 - £31,000 a year
- Full-time
- Bar
- Sales
- Microsoft Office
- Employee discount
- Gym membership
Quick apply
Research Ethics and Publications Coordinator (Part Time, Fixed Term)
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Part-time
- Hybrid work
- University
- Leadership
- Communication skills
- Employee discount
6d
Business Support Specialist
bit.bio —Babraham
- Weekend availability
- Google Suite
- Microsoft Office
- Databases
Quick apply
1d
Deputy General Manager
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £66,582 - £77,368 a year
- Full-time
- Business development
- Team management
- Travel
8d
Sales Development Manager - Desk Based, Based anywhere in the UK
Ecolab Inc. —Cambridge
- Overtime
- Remote
- Customer service
- English
- Hotel
6d
Business Development Manager
Alliance Automotive Group LV —Cambridge
- Business development
- Presentation skills
- Communication skills
- Employee discount
Quick apply
10d
Engage Mentor - Self Employed
Keys Children —Cambridge
- £15 - £25 an hour
- Writing skills
- Travel
- Communication skills
Quick apply
Senior Facilities Co-Ordinator
Lifeplus Europe Ltd —St. Neots
- £35,000 - £40,000 a year
- Hybrid work
- Travel
- Employee assistance programme
- Employee discount
Quick apply
National Account Manager
Mr Fothergill’s Seeds Ltd —Kentford
- £40,000 a year
- Full-time
- CRM software
- Business development
- Travel
Quick apply
6d
Assistant Contract Manager
Apcoa —Buntingford
- £36,000 a year
- Full-time
- Presentation skills
- Recruiting
- Contracts
- Annual leave
Quick apply
Contract Administrator (part time)
Pinnacle Group —Cambridge
- £14,133.60 a year
- Part-time
- Microsoft Office
- Administrative experience
- Data entry
- Annual leave
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for business systems, delivery & change manager in babraham, cam

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business systems, delivery & change manager jobs near babraham, cam

Head of Customer Success

Cambrionix
Cambridge

Quick apply

Job details

Permanent | Full-time
£85,000 - £90,000 a year
8 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Dashboard visualisation
Process improvement
Team management
Churn prevention
B2B
Operational strategy development
HubSpot
SaaS

Full job description

We're looking for someone exceptional to build and lead our entire Customer Success function from the ground up. An opportunity to build something that doesn’t exist yet.

At Cambrionix, we've spent more than 15 years building world-class hardware trusted by some of the biggest technology brands in the world. We have more than 1.8 million ports in operation globally, and our technology powers mission-critical environments across multiple industries. We're internationally recognised for delivering the fastest, most reliable and most intelligent USB solutions on the planet.

Now we're entering our next chapter.

We're evolving from a traditional manufacturing business into a software and SaaS-led organisation, with Cambrionix Connect at the centre of that transformation. Our cloud platform enables customers to remotely manage, monitor and control devices across entire global fleets from a single interface.

And that's where you come in.

Your mission

Working for the Chief Revenue Officer and working closely with Rev Ops, Tech Engineering and Business development, you will build a function that customers genuinely love.

You'll define the strategy, create the playbooks, design the customer journey, identify the key signals that require actioning implement the processes, establish the metrics, and help build a scalable function that supports our transition to a recurring SaaS business.

What you'll be doing

Designing and launching the entire Customer Success function within HubSpot CRM
Creating customer onboarding programmes that drive adoption from day one
Developing customer journey maps across the entire lifecycle
Building scalable processes, playbooks and customer success frameworks
Reducing churn and increasing customer retention
Identifying opportunities for customer growth and expansion through both upsell and cross sell
Building dashboards that provide meaningful insights into customer behaviour
Recruiting, developing and leading a Customer Success team as the function grows
Becoming the voice of the customer across the business

You will have experience building a Customer Success function rather than simply managing an established one. You'll understand that customer success is far more than customer support and will have a genuine passion for creating processes, systems and strategies from the ground up. You'll thrive in an environment where there's a blank sheet of paper rather than an existing playbook and will be equally comfortable developing strategy and delivering operational excellence. You'll be able to move effortlessly between conversations with customers, engineers and senior leaders, translating customer needs into meaningful business and product decisions. You'll also have a strong understanding of key SaaS metrics, including customer adoption, retention, churn, expansion and lifetime value, together with experience working in a B2B SaaS, technology, software or platform-based business. Most importantly, you'll enjoy building scalable solutions and helping organisations navigate periods of growth and transformation.

We'd be especially excited if you have experience with:

Scaling a customer success function during a business transformation
SaaS implementation and onboarding
Subscription and recurring revenue models
Technical products
Enterprise customers
Customer success platforms and automation tools
Building and leading high-performing teams

Why Cambrionix?

Because we're not standing still. We have ambitious plans, significant investment and a product roadmap that's reshaping our future. Please don't apply because you're looking for a comfortable, steady-state management role. Apply if you want to build something remarkable.

If those words resonate with you, we'd love to talk.

Pay: £85,000.00-£90,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay

Ability to commute/relocate:

Cambridge CB4 0DS: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Success: 5 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Cambridge CB4 0DS

Quick apply

Refine Your Search

business systems, delivery & change manager jobs in babraham, cam

Head of Customer Success

Business and Operations Manager

Project Delivery & Capability Manager

Senior Customer Complaints & resolution

Programmes Manager

Digital Transformation Manager

Business Systems, Delivery & Change Manager

Full Time - Operations & Office Manager

Neighbourhood Programme Manager (Everton East)

Events Co-ordinator

Research Ethics and Publications Coordinator (Part Time, Fixed Term)

Business Support Specialist

Deputy General Manager

Sales Development Manager - Desk Based, Based anywhere in the UK

Business Development Manager

Engage Mentor - Self Employed

Senior Facilities Co-Ordinator

National Account Manager

Assistant Contract Manager

Contract Administrator (part time)

I want to receive the latest job alerts for business systems, delivery & change manager in babraham, cam

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected