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Training Centre Administrator

Network Rail -
Swindon

Apply Now

Job details

Permanent | Full-time
£25,409 a year
14 hours ago

Benefits

Annual leave
Company pension
Free or subsidised travel
Private medical insurance
Employee discount
Paid volunteer time

Qualifications

Microsoft Powerpoint
Driving Licence
Microsoft Excel
Customer service
Driving
IT
Communication skills
Time management

Full job description

Who We Are

Join Network Rail ! Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team- you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here . We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision .

About the role

This role sits within Business Services, Route Services at Network Rail. Business Services is made up of two sub-business units, including Training, which is focused on developing our people. The Training function delivers high-quality learning and development opportunities, enabling colleagues to build capability, enhance performance, and progress in their careers. By supporting continuous professional development, the team plays a key role in driving individual and organisational success.

Contract type: Permanent
Hours: Full time 35 hours per week
Band & Salary : Band 6 £25,409.00 Circa per annum
Closing date: Midnight on Sunday 9th August 2026 - this role may close early in the event of a high number of applications.
Interviews will take place w/c 24 th August 2026.

Main Responsibilities:

Meet & greet all visitors to the training centre and provide a customer focused experience that supports the effective running of our training centres and any satellite facilities including responding to all customer enquiries and issues.
Support the safe running of the training centre and other training venues by conducting checks or inspections as directed by the Training Delivery Manager.
Management of all transactional financial activity, assurance procedures and period reporting associated in support of the Cost Centre Manager. Manage the procurement of goods and services for the Training Centre and accurately record all expenditure.
Undertake the setting up of training rooms for forthcoming training courses and meetings to provide a positive customer experience.
Provide support to external training providers and visitors to enable a positive experience of the Training Centres.
Prepare and arrange training packs for long term storage to comply with record retention periods.
Provide general administrative support to the onsite training team to support the running of the training centre.
Provide a consistent telephone presence on behalf of the team delivering excellent customer service levels. Provide communications to the team, including communicating messages as required.
Certify that the team has adequate support to undertake other duties.

What would make the ideal candidate?

Excel experience
Strong customer service approach.
High level of accuracy and attention to detail.
Strong written and verbal communication skills.
Strong time management, organisation and prioritisation skills and the ability to work under pressure and to deadlines.
Resilient, Adaptable and Flexible.
IT literate, strong excel, word and PowerPoint knowledge.
Experience of working in a fast-moving environment
Administrators may occasionally be expected to cover activities in other training locations, attend team meetings, planning site meetings etc.

What could set you apart?

Railway background
Knowledge of the Competence Management System
Driving License

Please note: The criteria outlined in this advert reflect the specific requirements of this role. The attached job description provides full details of the role's responsibilities, essential and desirable criteria and should be considered alongside this information.

Your experience and skills

What's in it for you:

Here are a few of the benefits we offer:

28-day annual leave with the option to buy and sell days
Generous maternity, paternity, and adoption leave to support our employees during significant life moments
Choice of pension schemes
75% discount of leisure travel for you and your family
Private Healthcare (subject to T&Cs)
5 days paid volunteer or carers leave
Up to 75% subsidised Rail and Underground travel
Gym Pass -access to gyms across UK
My Benefits platform- giving national and local retail discount

To find out more explore Working for Network Rail . Some of our roles require face to face Drugs & Alcohol testing. We will share further details with you as part of your formal offer. All offers of employment are conditional upon satisfactory completion of pre-employment checks. . Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know and we'll do our best to assist you. Below are some examples of adjustments we can make:

Changing a provision, practice or 'the way things are done'
For example, we can give candidates extra time to complete online, tasks or interviews as needed.

Changing a physical feature of our workplace
For example, office/room layout can be adapted to accommodate individual needs.

Providing extra equipment or assistance
For example, we can provide sign language interpreters and support workers where needed. Alternative document formats can be made available.

There are lots of other adjustments we can consider, please just ask! If you have any questions or would like to speak the Resourcing Team, please contact [email protected]

Key Information

Vacancy Details

Number of Positions:

Contract Type:

Permanent

Hours:

Full Time

Salary:

£25,409 - £25,409

Location:

Swindon Training Centre, Swindon

Geographical Area:

South West England

Closing Date:

09-AUG-2026

Job Category:

Administration & Secretarial

Function:

Route Services

Asset:

Business Services - Training Delivery

Organisation:

EM Training Delivery - Swindon (168119) G5

Attachments

Training Centre Administrator.doc

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