Work from Work, Jobs in Ballinamallard (with Salaries)

Call Centre Agent
RedClick —Enniskillen
- £24,229.33 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- English
- Health & wellbeing programme
- Work from home
Quick apply
10h
Royal Mail Delivery Driver - Enniskillen Delivery Office
Angard Staffing —Enniskillen
- £13.69 - £16.44 an hour
- Temporary
Project Support Officer
ICBAN —Enniskillen
- £34,434 - £36,363 a year
- Bachelor's degree
- Organisational skills
- In-person
- Free parking
Quick apply
7d
Home Delivery Driver
Iceland —Enniskillen
- £13.71 an hour
- Part-time
- Heavy lifting
- Employee discount
- Referral programme
Retail Assistant
Screwfix —Enniskillen
- £13.08 an hour
- Part-time
- Annual leave
- Employee discount
2d
Car Sales Executive (Trainee)
Lochside Garages (Vauxhall & MG) —Enniskillen
- From £25,000 a year
- Full-time
- Bilingual
- No experience needed
- IT
Quick apply
9d
Sales - Sales Advisor - UK
New Look —Enniskillen
- Part-time
- Microsoft Word
6d
Part Time Sales Assistant
Sports Direct —Enniskillen
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Ember Café Assistant
Mallard Community Charitable Hub Limited —Ballinamallard
- From £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Organisational skills
Quick apply
7d
Quality Operator - shift work
Saica Flex Ltd. (Enniskillen) —Enniskillen
- From £15.90 an hour
- Full-time
- English
- Quality control
- Free parking
- Bereavement leave
Quick apply
8d
Replenishment Manager
B&M Retail —Enniskillen
- £27,444 a year
- Weekend availability
- Leadership
- Employee discount
Trainee Sign Maker/Fitter (Full Time)
LE Graphics —Enniskillen
- Weekend availability
- No experience needed
- Programmable logic controllers
- In-person
Quick apply
13d
Media Sales Consultant
LOCALiQ —Enniskillen
- £28,000 a year
- Full-time
- Travel
- Communication skills
- Employee discount
Quick apply
7d
Travel Consultant - Omagh
Hays Travel —Omagh
- Full-time
- Sales
- Customer service
- IT
- Annual leave
- Employee discount
Project Worker (Fixed Term to 30 Nov 2027)
Action Mental Health —Enniskillen
- £27,686 - £29,668 a year
- Full-time
- Hybrid work
9d
Team Member
KFC Enniskillen - Wellington Road —Enniskillen
- Up to £12.71 an hour
- Full-time
- Restaurant
- Employee discount
Administrative Assistant
Cleantec Equipment Ltd —Omagh
- £13 - £14 an hour
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Free parking
Quick apply
14h
Administrative Assistant (Planning)
ACA Architecture Ltd —Omagh
- £24,784.50 - £30,000.00 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
General Operative
Foyle Food Group, Omagh —Omagh
- £13.71 - £18.40 an hour
- 8 hour shift
- No experience needed
- In-person
- Mechanical knowledge
- Free parking
- Health & wellbeing programme
Quick apply
Merchandiser
Powerforce —Enniskillen
- From £14.57 an hour
- Merchandising
- Annual leave
- Flexible schedule

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Call Centre Agent

RedClick
Enniskillen

Quick apply

Job details

Permanent | Full-time
£24,229.33 a year
10 hours ago

Benefits

Health & wellbeing programme
Company pension
Work from home
Employee discount
Life insurance
Referral programme
On-site parking

Qualifications

Sales support
Underwriting
Sales
Customer service
English
Data entry
Computer skills
Communication skills
Negotiation

Full job description

This is an amazing opportunity to join a global organisation and a team of more than 400 professionals across our offices in Ireland taking care of over 250,000 customers helping them spend more time doing the things they love. We deliver this by placing individual care at the centre of what we do, with immediacy and efficiency. We offer the opportunity to work in a positive, supportive, and competitive environment. This could be the start of a promising and rewarding career for a company who promotes a positive work-life balance and provides excellent rewards and benefits.

Job Title: Call Centre Agent/Broker Agent

Division: Operations

Reports to: Assistant Manager

Location: Enniskillen/Hybrid Working Model

Job mission: To provide a high quality of service to both new and existing clients in Private Motor, Household, and Commercial Vehicle insurance products. This can be to either direct customers or Brokers.

Key Tasks & Responsibilities:

As the first point of contact for the company, build a rapport with the customer / Broker to create a lasting impression whilst considering their needs. Ensure they are fully informed on all policy benefits and proactively take steps to ensure we retain their business and to secure new business.

Support Brokers by responding efficiently and professionally to email or webchat queries.

Adhere to procedures in place, meet department KPI’s and follow all script questions with accurate data entry whilst maintaining good attention to detail and excellent customer service.

Help and assist with offline activity (i.e.) coaching new team members, actioning workbasket items or reports.

Work with your manager to identify and act upon development needs and proactively engage in career planning.

Identify opportunities to improve work processes and outcomes, and actively participate in improvement initiatives.

Identify risk within your department if it arises and escalate accordingly.

Promote cross selling and up sell ancillary products and promote incentives.

Work collaboratively as part of a team and input suggestions on how to enhance the service the company provides. • Deal with all customer / Broker queries, take ownership of calls for first call resolution. Deal with any anomalies on policies that you come across even if they are not related to the current query.

Escalate any issues or concerns which customers / Brokers may raise, putting forward suggestions and providing feedback.

Promote the RedClick ethos for excellent customer service.

Participate in self-development training and in house training when required and to have a strong understanding of underwriting guides, processes and procedures.

Actively participate in team meetings escalating any issues or concerns, putting forward suggestions and providing feedback.

Treat all customers fairly and comply with the data protection policy and all applicable company policies.

Be committed to promote equality of opportunity in line with the company Equal Opportunity Policy.

Ad hoc tasks and projects as required.

Qualifications:

5 GCSEs or equivalent in Leaving Cert including Grade C or above in English and Maths.

Knowledge & Experience:

Previous experience in sales, service, insurance or contact centre or similar environment.

Negotiation experience with a proven ability to persuade. • Minimum Competency Qualified (desirable).

Competencies:

Excellent written and oral communication skills.

Self-motivated, persuasive and self-confident.

Excellent telephone skills – ability to build rapport with a customer over the phone.

Excellent listening skills.

Excellent computer and system skills.

Be flexible, highly organised, able to prioritise, multi-task and process information with high levels of accuracy.

RedClick is an Equal Opportunity Employer

Skills:
Sales Support Excellent customer service Communication (Verbal And Written) Multi-tasking Negotiation

Benefits:
Performance Bonus pension employee discount health & wellbeing life insurance on site parking hybrid

Please note that this role falls within the scope of the Insurance Distribution Directive & Regulation (IDD/IDR). For more information and full details, please contact the HR/People & Organisation team

Job Types: Full-time, Permanent

Pay: £24,229.33 per year

Benefits:

Company pension
Health & wellbeing programme
Life insurance
Referral programme
Work from home

Application question(s):

What are your salary expectations for this role?
What is your availability/Notice Period?

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Enniskillen BT74 4EH

Quick apply

Refine Your Search

work from jobs in ballinamallard

Call Centre Agent

Royal Mail Delivery Driver - Enniskillen Delivery Office

Project Support Officer

Home Delivery Driver

Retail Assistant

Car Sales Executive (Trainee)

Sales - Sales Advisor - UK

Part Time Sales Assistant

Ember Café Assistant

Quality Operator - shift work

Replenishment Manager

Trainee Sign Maker/Fitter (Full Time)

Media Sales Consultant

Travel Consultant - Omagh

Project Worker (Fixed Term to 30 Nov 2027)

Team Member

Administrative Assistant

Administrative Assistant (Planning)

General Operative

Merchandiser

I want to receive the latest job alerts for work from in ballinamallard

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