Customer service Work, Jobs in Bannockburn, Stg (with Salaries)

Customer Service Advisor
Calido Logs and Stoves —Stirling
- £28,500 - £30,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
1d
Customer Service Representative
William Hill —Stirling
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer Advisor - Checkouts
B&Q —Stirling
- £13.10 an hour
- Part-time
- Annual leave
- Employee assistance programme
2d
Showroom Assistant
The Bathroom Co Stirling —Stirling
- £12.90 an hour
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
Customer Service Adviser and Multi Facility Role (x2 fixed term, x1 permanent)
Active Stirling —Stirling
- £13.45 an hour
- Temporary
- Microsoft Excel
- Social media management
- Customer service
- Free parking
2d
Luxury Sales Professional Stirling
Chisholm Hunter Ltd —Stirling
- £12.71 an hour
- Full-time
- Sales
- Merchandising
- Retail sales
- Employee discount
Quick apply
Customer Care & Lead Generation Advisor
Bon Accord Life —Alloa
- £25,250 a year
- Full-time
- Sales
- Customer service
- Financial services
- Life insurance
- Sick pay
Quick apply
Internal Sales Person
Ultimate Insulation Supplies Ltd —Stirling
- £33,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
- Employee discount
Quick apply
9d
Sales Assistant
Mountain Warehouse —Stirling
- £8.00 - £12.71 an hour
- Part-time
- Sales
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
8d
Customer Service Advisor
Etex Group —Stirling
- Customer service
- ERP systems
- Microsoft Office
14d
Trade Counter Sales Assistant - Stirling
Architectural Ironmongers —Stirling
- From £28,000 a year
- Full-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
Quick apply
Customer Service Executive
Nichols PLC —Stirling
- Sales
- Customer service
- Agile
- Employee discount
Retail Senior Sales Assistant
Bayne's the Family Bakers —Stirling
- £13.42 an hour
- Part-time
- Supervising experience
- Bakery
- IT
- Employee discount
2d
Warehouse Operative (Picker) - FT or PT
Farmfoods —Cumbernauld
- £13.69 - £14.85 an hour
- Overtime
- Warehouse experience
- Annual leave
- Employee discount
Quick apply
9d
Receptionist/Clerical Assistant
NHS Scotland —Stirling
- £26,696 - £28,988 a year
- Full-time
- English
- IT
- Communication skills
8d
Customer Support Advisor
Concentrix —Larbert
- £12.75 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Annual leave
- Employee discount
Customer Assistant - Food - Stirling
Marks & Spencer —Stirling
- £13.41 an hour
- Temporary
- Employee discount
7d
Nights - Team Member
Premier Inn —Stirling
- Up to £13.16 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
9d
Jewellery Sales Assistant/Consultant
Ian Gallacher Jewellers —Stirling
- Up to £30,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
- Employee discount
Quick apply
9d
Sales Assistant
WHSmith Travel —Stirling
- Part-time
- Annual leave
- Employee assistance programme
Quick apply

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customer service jobs near bannockburn, stg

Customer Service Advisor

Calido Logs and Stoves
Stirling

Quick apply

Job details

Permanent | Full-time
£28,500 - £30,000 a year
1 day ago

Benefits

Free parking
Casual dress
Store discount
Private dental insurance
Company pension
Private medical insurance
Employee discount
On-site parking

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Sales
Customer service
Microsoft Office
Organisational skills
Office experience

Full job description

Customer Service Advisor

Location: Calido Logs and Stoves, Stirling, FK7 7NP
Salary: £28,500 - £30,000 per annum
Hours: Full time (42.5 hours per week, Monday to Friday, 8:30am - 5pm)
Saturday 9am to 2pm every 3rd Saturday approximately paid as overtime.

About Us:
Calido Logs and Stoves is a family-owned business specialising in premium firewood, wood-burning stoves, garden machinery and woodfired hot tubs. Based just outside of Stirling, we are committed to delivering exceptional customer service and high-quality products.

Role Overview:
We are looking for a dedicated and detail-oriented Customer Service Advisor to join our team. This role is based on-site at our Stirling office, and there are no remote or hybrid working options. The ideal candidate will have strong organisational skills and office experience, with a particular focus on incoming sales calls and customer support. We are looking for someone with a “can-do” attitude and willing to get stuck in!

Key Responsibilities:

Answering inbound sales and customer service calls, emails and live chats and dealing with enquiries efficiently.
Adding and updating customer orders to the system to ensure smooth progression to our warehouse for dispatch.
Taking orders for and invoicing our commercial customers.
Liaising with our accounts team on invoicing, payments and any other financial queries.
Dealing with customers visiting our showroom, advising on products and taking payments.
Supporting colleagues in the preparation and emailing of quotations to customers and subsequent follow up.
Support with general administrative duties to ensure smooth office operations.

Key Requirements:

You must have an excellent telephone manner as you will be the first point of contact for new and returning customers.
Ideally you will have worked in a similar role dealing with customers both face to face and over the phone.
Experience in a customer service role with the ability to deal with awkward situations and resolving them without the need for escalation.
Ability to manage a busy schedule, think on your feet and manage your own workload
Strong attention to detail and organisational skills.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
Full UK driving licence (essential due to the office location).
Ability to commute to our Stirling office daily (no remote or hybrid working).
Occasional weekend hours may be available for candidates interested in extra shifts.

Benefits:

Competitive salary of £28,500 - £30,000 per annum (full time).
Generous staff discounts on our products.
Free on-site parking.
Friendly and supportive work environment in a family-run business.
Private healthcare after 6 months service.
28 days holiday per annum (full time) plus an extra day to take your birthday off!
Employer pension scheme.

How to Apply:
To apply for this position, please submit your CV and a cover letter detailing your relevant experience and why you would be a great fit for our team. Applications will be reviewed on a rolling basis, so early applications are encouraged. The role is available immediately for the right person.

Job Types: Full-time, Permanent

Pay: £28,500.00-£30,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking
Private dental insurance
Private medical insurance
Store discount

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in bannockburn, stg

Customer Service Advisor

Customer Service Representative

Customer Advisor - Checkouts

Showroom Assistant

Customer Service Adviser and Multi Facility Role (x2 fixed term, x1 permanent)

Luxury Sales Professional Stirling

Customer Care & Lead Generation Advisor

Internal Sales Person

Sales Assistant

Customer Service Advisor

Trade Counter Sales Assistant - Stirling

Customer Service Executive

Retail Senior Sales Assistant

Warehouse Operative (Picker) - FT or PT

Receptionist/Clerical Assistant

Customer Support Advisor

Customer Assistant - Food - Stirling

Nights - Team Member

Jewellery Sales Assistant/Consultant

Sales Assistant

I want to receive the latest job alerts for customer service in bannockburn, stg

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