Group it support technician Work, Jobs in Basildon, Ess (with Salaries)

Group IT Support Technician
WJ King Group —Dartford
- £35,000 - £45,000 a year
- Full-time
- Maintenance
- Travel
- Organisational skills
- Employee discount
Quick apply
2d
Desktop Support Engineer
Cognizant —London
- Full-time
- Hybrid work
- Google Suite
- Analysis skills
- Communication skills
IT Desktop Support
Axiom Technologies —Chelmsford
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
2d
Arc Care Technician
Harvey Water Softeners —Chelmsford
- £33,600 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
Microsoft Technician
H Smith Food Group plc —Rainham
- £27,240 - £30,000 a year
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
Quick apply
7d
Environmental Technician
The Environmental Protection Group —Basildon
- £25,250 - £28,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Laboratory experience
- Health & wellbeing programme
- Life insurance
Quick apply
5d
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Word
- Writing skills
- No degree
Dispenser
Boots —Basildon
- £13.92 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
1st Line Technician
Cyan IT —Aylesford
- £25,000 - £28,000 a year
- Full-time
- English
- Organisational skills
- SharePoint
Quick apply
17h
Junior IT & Customer Support Technician
Kedeia —Beckton
- £26,820 - £35,000 a year
- Full-time
- Computer networking
- In-person
- Sick pay
Quick apply
6d
IT Support & Customer Service Technician
Kedeia —Beckton
- £26,820 - £35,000 a year
- Full-time
- In-person
- Sick pay
Quick apply
6d
Onsite Technical Lead
ABACUS —London
- Full-time
- Travel
- In-person
- Annual leave
- Employee discount
Quick apply
IT Support Technician
Statom Group Ltd. —London
- £38,000 - £40,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Senior IT Technician
University of Greenwich —Medway
- £38,784 - £44,746 a year
- Call to connect
- University
- Mentoring
- Leadership
2d
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Google Suite
Operations Support Technician
The Opus Group —London
- Weekend availability
- Hybrid work
- Windows
- Travel
- In-person
Shift Technician
Forth Ports Group —Tilbury
- £53,745 - £67,182 a year
- Overtime
- Engineering
- Maintenance
- Computer skills
- Free parking
- Annual leave
Quick apply
10d
Network Service Technician
M Group —London
- £35,000 - £40,000 a year
- Overtime
- Maintenance
- Employee assistance programme
- Employee discount
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Windows
Trainee Dispenser
Boots —Witham
- £13.12 - £15.10 an hour
- Weekend availability
- No experience needed
- Employee assistance programme
- Employee discount

I want to receive the latest job alerts for group it support technician in basildon, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Group IT Support Technician

WJ King Group -
Dartford

Quick apply

Job details

Full-time
£35,000 - £45,000 a year
2 days ago

Benefits

Company car
Company pension
Private medical insurance
Employee discount

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Driving Licence
User account provisioning
Maintenance
Network infrastructure
User account management
IT permissions management
Computer hardware
Network support
Organisational skills
Technical writing
Application support
Fault diagnosis and repair
Mobile devices
Identity & access management

Full job description

The role

W J King is an established multi-franchise automotive retail group operating a network of vehicle dealerships and petrol forecourts across Kent and South East London.

We are looking for a practical, hands-on IT Support & Infrastructure Technician to keep the Group's day-to-day technology running reliably across all of our locations.

This role is deliberately focused on practical IT support rather than IT strategy. You will spend your time solving user problems, maintaining PCs and other equipment, setting up users and devices, supporting networks and connectivity, administering routine system access and working with external suppliers when specialist support is required.

You will be the main internal point of contact for everyday IT issues, so we are looking for somebody who enjoys fixing problems, visiting sites and helping colleagues rather than somebody seeking a senior strategic or management role.

Key responsibilities

Your day-to-day responsibilities will include:

Providing hands-on first and second-line IT support to users across W J King sites.

Diagnosing and resolving hardware, software, login, printing, connectivity and general user issues.

Installing, configuring, maintaining and replacing PCs, laptops, monitors, printers, mobile devices and other IT equipment.

Setting up new employees with the correct equipment, email accounts, system access and permissions.

Managing routine user administration including password resets, access changes, leavers and account permissions.

Supporting Microsoft 365 and Microsoft business environments including Outlook, Teams, OneDrive, Active Directory / Entra ID and related applications.

Providing first-line support for Keyloop and dealership/manufacturer systems, including user access and escalation to the relevant supplier where required.

Supporting site networks, internet connectivity, Wi-Fi, switches, routers, VPNs and other basic network infrastructure.

Supporting company telephony and communications equipment.

Carrying out routine checks on endpoint protection, software updates, patching, backups and other basic IT security controls.

Responding quickly to IT incidents that prevent a dealership or department from operating normally.

Working with external IT, telecoms, software and hardware suppliers to resolve issues that require specialist or third-line support.

Maintaining an accurate register of PCs, laptops, phones, network equipment, software licences and other IT assets.

Keeping straightforward technical documentation up to date, including equipment details, supplier contacts and basic system information.

Setting up and moving IT equipment during office moves, refurbishments, new dealership openings and other operational changes.

Providing simple user guidance and training where employees need help using existing systems.

Visiting W J King sites regularly to resolve issues in person and carry out installations, replacements and routine maintenance.

About you

We are looking for somebody with solid practical IT support experience who is comfortable being the person colleagues call when something is not working.

You do not need to be an IT strategist or senior manager. The most important qualities are practical technical ability, reliability, patience with users and the confidence to investigate a problem and get it resolved.

Essential experience

Practical experience in an IT Support, IT Technician, Desktop Support, 2nd Line Support or similar role.

Good hands-on knowledge of Windows PCs, laptops, printers and common business software.

Experience supporting Microsoft 365, Outlook, Teams and user accounts.

Working knowledge of Active Directory / Entra ID, permissions and user administration.

A practical understanding of business networks, Wi-Fi, internet connectivity and basic network troubleshooting.

Ability to diagnose faults methodically and know when an issue needs to be escalated to a specialist supplier.

Good organisational skills and the ability to keep equipment and user records accurate.

A helpful and patient manner when supporting non-technical colleagues.

Ability to work independently and prioritise urgent issues affecting dealership operations.

Full UK driving licence and willingness to travel regularly between Group locations.

Particularly desirable

Experience in any of the following would be useful, but is not essential:

Keyloop / Autoline / Drive or another automotive Dealer Management System.

IT support within a motor dealership, automotive group or other multi-site business.

Basic Windows Server administration.

Business telephony systems.

Endpoint security, patching and backup monitoring.

Supporting dealership manufacturer portals and automotive retail systems.

Motor-trade experience is an advantage but is not essential. A good IT Support Technician from another multi-site business who is willing to learn our dealership systems would be very welcome.

What we offer

This is a varied, practical IT role within an established privately owned business. You will have the opportunity to work across a wide range of systems and locations without the corporate or strategic responsibilities of a senior IT management position.

The package includes:

Salary of £35,000–£45,000, dependent upon experience

Company car

BUPA private medical insurance

Company mobile phone

Company laptop

Company pension

20 days' annual holiday plus 8 Bank Holidays

8am – 4.30pm - Monday–Friday hours (37.5 hours per week)

Training and familiarisation with W J King's existing dealership and manufacturer systems

We are particularly interested in candidates who enjoy practical problem solving, getting out to sites and keeping the technology, that people rely on every day working properly.

Pay: £35,000.00-£45,000.00 per year

Benefits:

Company car
Company pension
Employee discount
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

group it support technician jobs in basildon, ess

Group IT Support Technician

Desktop Support Engineer

IT Desktop Support

Arc Care Technician

Microsoft Technician

Environmental Technician

Service Desk Technician - 6 Month FTC

Dispenser

1st Line Technician

Junior IT & Customer Support Technician

IT Support & Customer Service Technician

Onsite Technical Lead

IT Support Technician

Senior IT Technician

IT Support Technician

Operations Support Technician

Shift Technician

Network Service Technician

Service Desk Analyst

Trainee Dispenser

I want to receive the latest job alerts for group it support technician in basildon, ess

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected