It Work, Jobs in Batley, Wyk (with Salaries)

FM Helpdesk Operator
Pinnacle Group —Morley
- £13.33 an hour
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
2nd Line IT Support Technician
Humnize —Ilkley
- £30,000 - £35,000 a year
- Continuous improvement
IT Technical Support & Warehouse Operations Coordinator
Snugfort Limited —Middleton Park
- £27,000 - £28,000 a year
- Full-time
- CRM software
- Customer service
- Computer networking
- Free parking
- Employee discount
Quick apply
IT Support Engineer (Operations)
Pell Frischmann —Wakefield
- Full-time
- Hybrid work
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Communication skills
- Free parking
Digital (IT) Service Desk Analyst
West Yorkshire Police —Bradford
- £30,333 a year
- Full-time
- Hybrid work
- Maintenance
- Communication skills
- Annual leave
- Work from home
Quick apply
10d
IT Support Coordinator
Openwork UK Ltd —Leeds
- Up to £32,500 a year
- Hybrid work
IT Support Coordinator
The Openwork Partnership —Leeds
- Up to £32,500 a year
- Hybrid work
Desktop Support Engineer - Executive Support
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Travel
- Computer networking
- Time management
- Employee discount
IT Administrator
2 Sisters Food Group —Wakefield
- Full-time
- Hybrid work
- Administrative experience
- Bakery
- Organisational skills
- Annual leave
- Employee assistance programme
1d
IT Support Engineer (2nd / 3rd Line) – MSP Experience Required
Biometrics Match —Bradford
- £30,000 - £50,000 a year
- Full-time
- Azure
- System design
- Windows
- Free parking
Quick apply
IT End User Support Analyst - Level 2
Certara —Sheffield
- Full-time
- Remote
- Writing skills
- Maintenance
- Analysis skills
8d
Junior IT Technician
Belzona Limited —Harrogate
- £26,227.50 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
IT Service Analyst
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
Service Desk Analyst
wavenet —Wakefield
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Field Engineer
TIEVA —Leeds
- £29,000 a year
- Full-time
- Azure
- Microsoft Office
- Travel
- Employee assistance programme
- Life insurance
Quick apply
IT Service Desk Analyst
DFS —Doncaster
- Weekend availability
- Analysis skills
- In-person
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
IT Service Desk Analyst
Bradford Teaching Hospitals NHS Foundation Trust —Bradford
- £28,392 - £31,157 a year
- Full-time
1h
Technical Systems Administrator
TPP —Leeds
- £45,000 a year
- Maintenance
- Windows
- Continuous improvement
Service Desk Analyst
Card Factory —Wakefield
- £29,000 - £31,000 a year
- POS
- Communication skills

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FM Helpdesk Operator

Pinnacle Group -
Morley

Quick apply

Job details

£13.33 an hour

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Microsoft Powerpoint
Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
SharePoint
Customer interaction
Outbound calling
Communication skills
Facilities maintenance
Planned maintenance

Full job description

Job Introduction

Pinnacle Group is looking for an experienced FM Helpdesk Operator (Temporary Contract) to provide exceptional customer service and support by taking and logging calls to the Helpdesk, managing the input of data and generally assisting the FM Helpdesk Administrator in the administration of the contracts. You will be joining our Total FM Team based in Morley, LS27.

Our Total Facilities Management team delivers integrated asset management and maintenance services across education, leisure, corporate, health and residential sectors. We focus on keeping facilities running smoothly, safely, and efficiently – helping our clients create spaces that work for everyone.

Your responsibilities will include handling inbound and outbound calls, resolving customer inquiries, and providing accurate information about our services. You will need excellent communication skills, a friendly demeanor, and the ability to work efficiently under pressure.

We are offering a minimum 3-month temporary contract working from 8am – 4.30pm Monday to Friday. This role comes along with weekly pay, and it has an immediate start.

If you are passionate about helping others and thrive in a fast-paced environment, we would love to hear from you.

Who we are

Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.

We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.

Who we’re looking for

We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.

Key responsibilities will include:

Answering the FM helpdesk and dealing with general enquiries and logging calls/jobs on the database utilising FM helpdesk software
Taking ownership of the PPM schedule & Reactive Maintenance jobs thus ensuring that all tasks are completed in line with the allocated response times
Allocating work orders to internal/ external contractors, ensuring that all tasks are completed in line with the allocated response times.
Tracking job progress against rectification times and implementing escalation procedures.
Report back to clients and contract staff on job progress and close out, including requesting extensions where applicable.
Keeping SharePoint up to date with information relating to the contracts and new assets

Key requirements:

Demonstrate a track record as an FM Helpdesk Operator with commitment to customer service.
Excellent organisation skills and attention to detail are required, along with decision-making and problem-solving.
Experienced in the operation of a software package, i.e. Evolution
Conversant in Excel, Word and PowerPoint
Self-managing and able to work on own initiative

Our offer

We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.

As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.

In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

it jobs in batley, wyk

FM Helpdesk Operator

2nd Line IT Support Technician

IT Technical Support & Warehouse Operations Coordinator

IT Support Engineer (Operations)

1st/2nd Line IT Support - £27,000-£34,000

Digital (IT) Service Desk Analyst

IT Support Coordinator

IT Support Coordinator

Desktop Support Engineer - Executive Support

IT Administrator

IT Support Engineer (2nd / 3rd Line) – MSP Experience Required

IT End User Support Analyst - Level 2

Junior IT Technician

IT Service Analyst

Service Desk Analyst

IT Field Engineer

IT Service Desk Analyst

IT Service Desk Analyst

Technical Systems Administrator

Service Desk Analyst

I want to receive the latest job alerts for it in batley, wyk

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