Senior information coordinator Work, Jobs in Bedford, Bdf (with Salaries)

Senior Operations Coordinator
RSP UK —Bedford
- £32,000 - £34,000 a year
- Full-time
- Supervising experience
- Continuous improvement
- Team management
Quick apply
5d
Senior Information Coordinator
Wates —Milton Keynes
- Organisational skills
- Communication skills
14d
Operations Manager
ELMS Health Solutions Ltd —Cambourne
- £38,000 - £45,000 a year
- Full-time
- Continuous improvement
- Team management
- Travel
- Free parking
- Annual leave
Quick apply
5d
Family Help Officer
Bedford Borough Council —Bedford
- £25,583 - £25,989 a year
- Full-time
- English
- Organisational skills
13d
Senior Administrative Coordinator (Part Time)
Bespoke Composite Panels —Huntingdon
- Part-time
- Research
- Databases
- In-person
- Life insurance
- Referral programme
Quick apply
9d
Domiciliary Care Coordinator
Immerse Care —Bedford
- £26,000 - £29,000 a year
- Analysis skills
- Case management
- Care plans
Quick apply
14d
Senior HR Coordinator
University of Cambridge —Cambridge
- £33,951 - £39,906 a year
- Engineering
- University
- Continuous improvement
- Annual leave
- Employee assistance programme
5d
Ageing Well Co Ordinator East Northants PCN
Northamptonshire Carers —Wellingborough
- £21,767.20 a year
- Part-time
- Hybrid work
- Databases
- Case management
- Nursing
- Health & wellbeing programme
Quick apply
9d
Mechanical & Electrical Compliance Coordinator
University of Cambridge —Cambridge
- £33,951 - £39,906 a year
- Hybrid work
- Analysis skills
- University
- Continuous improvement
- Annual leave
- Employee discount
5d
Community Care Coordinator (Maternity Cover)
Sahara Community Care Services —Bedford
- £27,500 a year
- Full-time
- Supervising experience
- Team management
- Travel
Quick apply
6d
Project Coordinator
Pell Frischmann —Luton
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Administrative Assistant (Fixed Term)
University of Cambridge —Cambridge
- £27,319 - £31,236 a year
- Microsoft Outlook
- Word processing
- Administrative experience
5d
Commercial Coordinator
Pell Frischmann —Luton
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Place Safety Coordinator
Luton Borough Council —Luton
- £33,143 - £36,363 a year
- English
- Presentation skills
- Communication skills
7d
EDI, Training and Wellbeing Coordinator (Maternity Cover)
University of Cambridge —Cambridge
- £33,951 - £39,906 a year
- Engineering
- University
- Human resources
- Annual leave
- Employee assistance programme
5d
Hostel Services Manager
SQUARED —Luton
- £40,000 - £42,500 a year
- Weekend availability
- Computer literacy
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Senior Health & Safety Construction Manager
Turner & Townsend —Stevenage
- Full-time
- Bachelor's degree
- Contracts
- Construction experience
Quick apply
Senior Engineer (Earthworks & Drainage)
M O'Brien Group —St Albans
- Civil engineering
- Management
- Engineering
Quick apply
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- English
- In-person
- Communication skills
Quick apply
Junior Arborist
VMS —Northampton
- £8.00 - £12.71 an hour
Quick apply

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Senior Operations Coordinator

RSP UK
Bedford

Quick apply

Job details

Permanent | Full-time
£32,000 - £34,000 a year
5 days ago

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Driving Licence
Resource allocation planning
Operations management
Stakeholder collaboration
Stakeholder liaison
GCSE
Internal department liaison
Microsoft Office Suite
Complaint handling
Supervising experience
Procurement support
Continuous improvement
Team management
Organisational skills
Computer skills
Customer interaction
Multidisciplinary collaboration
Training & development
Communication skills
Time management

Full job description

Job Title: Senior Operations Coordinator

Location: Unit 1 High Barns Farm, Bedford Road, Roxton, Bedfordshire, MK44 3ET

Position duration & Salary details: Permanent Full Time £32k - £34k per annum, + bonus, pension, private healthcare and life cover

Job Summary: The Senior Operations Coordinator is responsible for supporting the Operations Controller in the management and coordination of service and maintenance activities for Suction Excavators and R&G Group products.

This role plays a key part in ensuring the efficient delivery of operational activities, providing guidance and support to the Operations team, and maintaining high levels of customer service. The Senior Operations Coordinator will take a lead role in scheduling, customer communication, complaint resolution, warranty administration, and cross-functional collaboration, whilst supporting the day-to-day supervision of the Operations team.

The role requires excellent organisational, communication and problem-solving skills, with the ability to manage multiple priorities and act as a key point of contact for customers, internal stakeholders, suppliers, and colleagues within RSP Germany.

Main Duties/ Responsibilities:

Support the Operations Controller in the planning, coordination and delivery of service and maintenance activities, ensuring operational efficiency and customer satisfaction.
Maintain and oversee scheduling systems, ensuring service and maintenance activities are accurately planned, communicated and completed within agreed timescales.
Coordinate the allocation of engineers, equipment and resources to meet operational requirements and customer expectations.
Provide day-to-day guidance and support to Operations Coordinators, assisting with workload management, training and the development of team capability.
Support the supervision of the Operations team, promoting high standards of performance, communication and customer service.
Act as an escalation point for customer enquiries, complaints and service-related issues, ensuring concerns are investigated thoroughly and resolved professionally and promptly.
Act as an escalation point for warranty claims liaising with customers, suppliers, Engineering and RSP Germany to ensure timely resolution.
Develop and maintain strong working relationships with customers, suppliers and internal departments to support the smooth delivery of operations.
Liaise closely with RSP Germany regarding technical matters, warranty issues, parts availability, service requirements and operational support.
Review and maintain operational records including work orders, sales orders, quotations, service reports, GoCanvas records and customer feedback.
Monitor the progress of service and maintenance activities, identifying and resolving scheduling conflicts, delays or resource challenges.
Work closely with Engineering, Sales, Finance and Procurement teams to ensure effective communication and coordination of operational activities.
Support procurement activities by helping to ensure the availability of parts, materials and equipment required for service and maintenance work.
Produce operational reports and performance information as required by the Operations Controller and senior management team.
Assist with stock management activities and deputise for the Stock Controller where required.
Support continuous improvement initiatives by identifying opportunities to improve operational processes, customer experience and service delivery.

Qualifications/ Skills and Attributes Required:

GCSE Grade 4 (or equivalent) in English and Maths; administrative, technical or management qualifications are desirable.
Proven experience in an operations, service coordination or senior administrative role, preferably within an engineering, service or technical environment.
Strong organisational and time management skills, with the ability to prioritise workloads and meet deadlines in a fast paced environment.
Experience supporting or supervising colleagues and contributing to team performance.
Excellent verbal and written communication skills, with the confidence to engage with customers, suppliers and internal stakeholders at all levels.
Experience managing customer complaints and delivering effective resolutions.
Understanding of warranty processes and service administration is desirable.
Strong problem-solving and decision-making skills, with the ability to manage complex operational issues.
Proficient in using scheduling software and operational management systems.
Strong computer skills, including proficiency in Microsoft 365 products.
High attention to detail and commitment to delivering quality outcomes.
Ability to work collaboratively across departments and build strong professional relationships.
Knowledge of suction excavators and related products would be advantageous.

Pay: £32,000.00-£34,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Application question(s):

Do you hold a full, valid UK driving licence and have regular access to a vehicle for commuting to work?

Work Location: In person

Quick apply

Refine Your Search

senior information coordinator jobs in bedford, bdf

Senior Operations Coordinator

Senior Information Coordinator

Operations Manager

Family Help Officer

Senior Administrative Coordinator (Part Time)

Domiciliary Care Coordinator

Senior HR Coordinator

Ageing Well Co Ordinator East Northants PCN

Mechanical & Electrical Compliance Coordinator

Community Care Coordinator (Maternity Cover)

Project Coordinator

Administrative Assistant (Fixed Term)

Commercial Coordinator

Place Safety Coordinator

EDI, Training and Wellbeing Coordinator (Maternity Cover)

Hostel Services Manager

Senior Health & Safety Construction Manager

Senior Engineer (Earthworks & Drainage)

Ticketing Manager

Junior Arborist

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