Renewals manager Work, Jobs in Belbroughton, Wor (with Salaries)

Renewals Manager
Hall & Kay —Birmingham
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
Account Manager
Sherbet Donkey Media —Bromsgrove
- £40,000 a year
- Full-time
- Presentation skills
- In-person
- Communication skills
Quick apply
Customer Onboarding & Transition Specialist
Focus Group —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- PMP
- Customer service
- Analysis skills
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Full-time
- In-person
- Communication skills
Quick apply
Commercial Property Asset Manager
Asper Property Group —Droitwich
- £40,000 - £50,000 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick apply
Head of Customer Operations
OneAdvanced —Birmingham
- Management
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Bereavement leave
Key Account Manager & Projects Lead
Goodfish Group —Cannock
- £45,000 - £50,000 a year
- Full-time
- Presentation skills
- Communication skills
Quick apply
Registered Manager
Accomplish —Bromsgrove
- Up to £47,000 a year
- Management
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Transaction Manager
Government Property Agency —Birmingham
- £56,500 - £62,554 a year
- Full-time
- Presentation skills
- Communication skills
14d
Technical Service Manager
Spire Technology Group Limited —Worcester
- £45,000 - £55,000 a year
- CRM software
- Azure
- Continuous improvement
- Free parking
Quick apply
Service Delivery Manager
Convergence Group —Solihull
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Communication skills
Quick apply
Service Delivery Manager
Kerv —Longbridge
- Hybrid work
- DevOps
- Continuous improvement
- Communication skills
Quick apply
Facilities Officer - Compliance
Keys Group —Halesowen
- £27,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Renewals Co-ordinator
JHK-Hall & Kay Fire Services Ltd —Birmingham
- Full-time
- CRM software
- Customer service
- Organisational skills
Quick apply
Account Manager
Chexp Solutions —Birmingham
- £62,000 a year
- Full-time
- English
- Travel
- Organisational skills
- Bereavement leave
- Life insurance
Quick apply
5d
Finance Manager
ClickThrough Marketing —Lichfield
- £35,000 - £42,000 a year
- Part-time
- Hybrid work
- Contracts
- AI
- Flexible schedule
Quick apply
14d
Team Manager Customer Engagement
Civica —Dudley
- Hybrid work
- Team management
- Annual leave
- Referral programme
Quick apply
5d
Project Manager
National Highways —Birmingham
- £47,410 - £54,210 a year
- Full-time
- Civil engineering
- Contracts
- Budgeting
7d
Renewals Co-ordinator
JLL —Birmingham
- CRM software
- Customer service
- Organisational skills
General Manager - Parts Logistics
Unipart —Tamworth
- £80,000 - £95,000 a year
- Continuous improvement
- Team management
- Leadership
- Employee assistance programme
Quick apply
6d

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Renewals Manager

Hall & Kay -
Birmingham

Quick apply

Job details

Full-time

Benefits

Company pension

Qualifications

CRM software
Financial forecasting
Contract management
Pricing strategies
Driving Licence
Customer relationship building
Stakeholder collaboration
Sales contract negotiation
Sales
Client engagement
Stakeholder liaison
Facilities management
Coaching
Client relationship development
Microsoft Office
Performance management
Databases
Supervising experience
Team management
Contract renewal support
Client services
Risk management
Customer renewal management
Contracts
Management reporting
Budgeting
Communication skills
Contract administration
Negotiation

Full job description

Summary of Role

Lead and manage a specialist team responsible for commercial contract renewals, remedial quoting process and sales administration. This role ensures timely, accurate contract renewals while overseeing the development and submission of remedial work quotations to maintain client relationships and drive revenue growth.

At the heart of this role is a dual commitment to driving exceptional sales performance while fostering a dynamic, collaborative culture. You will be expected to consistently meet and exceed revenue targets through strategic client engagement while simultaneously championing the values and behaviors that define our team's success.

What you will be doing

Supervise and develop a team of contract administrators and estimators handling renewal cycles, remedial quotations and sales administration.
Conduct performance reviews, provide coaching, and foster a collaborative environment focused on accuracy and client service excellence.
Manage workload allocation to ensure deadlines are consistently met across multiple contracts and projects.
Oversee the end-to-end renewal process for commercial service contracts, ensuring timely identification of upcoming expirations and proactive client engagement.
Review contract terms, pricing adjustments, and scope changes.
Coordinate with finance and operations teams to finalise renewal documentation. Maintain renewal tracking systems and report on pipeline status and conversion rates.
Direct the preparation and submission of quotations for remedial, repair, and additional scope work identified during service visits. Establish standardised quoting processes, pricing methodologies, and approval workflows. Ensure quotations are technically accurate, commercially competitive, and aligned with contract terms and client expectations.
Oversee the processing of sales orders, preparing quotes and proposals, maintaining CRM systems and sales databases, managing sales documentation and contracts, and coordinating sales meetings and presentations. Tracking sales metrics and pipeline data, generating sales reports and forecasts.
Maintain accurate customer records, updating sales tracking systems, analysing sales data for trends, managing contact lists and mailing databases, and ensuring data integrity across platforms.
Monitor pricing strategies to maintain profitability while remaining competitive. Track quote-to-conversion metrics and identify improvement opportunities.
Collaborate with management on budget forecasting related to renewal revenue and remedial work projections. Implement controls to minimise pricing errors and contractual disputes.
Serve as escalation point for complex renewal negotiations and remedial scope discussions. Build strong relationships with key clients to understand their evolving needs and address concerns promptly. Ensure high service standards that support contract retention and expansion opportunities.
Develop and refine standard operating procedures for renewals and quoting workflows. Implement technology solutions and CRM tools to enhance efficiency and data accuracy.
Generate management reports on team performance, renewal success rates, and remedial work trends.
Ensure all renewals and quotations comply with contractual obligations, company policies, and regulatory requirements. Identify and mitigate risks related to contract terms, pricing commitments, and service delivery capabilities.

What we will need from you

Comprehensive experience in contract management, commercial operations, or facilities management (essential) ideally within the Sprinkler industry.
Experience of a supervisory/management position driving performance improvements, and developing talent (essential)
Strong understanding of commercial contracts, pricing structures, and estimating principles.
Proficiency in CRM systems, contract management software, and Microsoft Office Suite (particularly Excel) (essential)
Demonstrated ability to balance client needs with profitability objectives. Experience with negotiation and value proposition development (essential)
Exceptional written and verbal communication skills with ability to present complex information clearly to diverse stakeholders. (essential)
Your ability to balance results-driven execution with building meaningful relationships—both internally with colleagues and externally with clients—will be critical.

What you can expect in return

Competitive & negotiable salary depending on experience.
25 days holiday plus bank holidays and option to buy 5 days
Contributory company pension scheme
Life Assurance
Health care scheme
Hours: 36.5 hours per week (Monday to Thursday 8.45 – 16.40, Friday 8.45 – 16:00)

Please note: You will be required to undertake a driving licence check, right to work check and may be required to undertake a DBS check as part of your job role at Hall & Kay.

Additional Company information

About Us

At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK's most respected companies in all areas of industry and construction.

What sets us apart? Our culture. What we call ‘the Hall & Kay way'.…it's a people thing. Put simply, we know we can achieve more when we work as a team – with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It's our people that make us trusted to deliver.

Find out more about us (https://hkfire.co.uk/careers) and what our people say (https://hkfire.co.uk/careers) about us.

Our Commitment

We promote equality and ensure we have an inclusive culture where we recognise and address unconscious bias or prejudice – whether involving race, sex, background, disability, sexuality or other factors. We create a supportive environment that drives innovation, creativity and results.

Quick apply

Refine Your Search

renewals manager jobs in belbroughton, wor

Renewals Manager

Account Manager

Customer Onboarding & Transition Specialist

Account Manager

Commercial Property Asset Manager

Head of Customer Operations

Key Account Manager & Projects Lead

Registered Manager

Transaction Manager

Technical Service Manager

Service Delivery Manager

Service Delivery Manager

Facilities Officer - Compliance

Renewals Co-ordinator

Account Manager

Finance Manager

Team Manager Customer Engagement

Project Manager

Renewals Co-ordinator

General Manager - Parts Logistics

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