3rd line support Work, Jobs in Belfast, Nir (with Salaries)

Technical Support Engineer
Pinnacle Response Ltd —Belfast
- Full-time
- Engineering
- AWS
- Bachelor's degree
Quick apply
4d
Digital Systems Engineer
Eakin Healthcare —Comber
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- SharePoint
- Free parking
- Referral programme
Quick apply
Trade Management Associate
TP ICAP —Belfast
- Full-time
- Microsoft Word
- Analysis skills
- Supervising experience
Reach Truck Operative- Logistics Fresh Foods
Henderson Group —Newtownabbey
- £15.20 an hour
- Full-time
- Computer literacy
- Warehouse experience
- Store discount
- Employee assistance programme
1d
Contract Manager
BARTON SAFETY SERVICES —Belfast
- £45,000 - £55,000 a year
- Full-time
- Management
- Microsoft Office
- Team management
Quick apply
11d
Pensions Administrator
XPS Pensions Group —Belfast
- Full-time
- Quality control
- Mentoring
- Employee discount
- Referral programme
ASPIRE Global Service Centre – Support Analyst
Version 1 —Belfast
- Full-time
- Hybrid work
- Maintenance
- Analysis skills
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Field engineer
M Group —Belfast
- Overtime
- Maintenance
- Analysis skills
- Annual leave
- Employee assistance programme
Property Manager - Belfast
Savills Ireland —Belfast
- Writing skills
- English
- Organisational skills
Fire Investigator - Ireland
Jensen Hughes —Belfast
- Analysis skills
- Travel
- Communication skills
Quick apply
HR Assistant
Kane Group —Banbridge
- Full-time
- Computer literacy
- Microsoft Office
- Recruiting
- Free parking
- Annual leave
Quick apply
14d
Senior Developer (C#, ASP.NET MVC, JavaScript)
System C —Belfast
- Full-time
- Analysis skills
- Mentoring
End User Services Manager - Hillsborough, Northern Ireland
GRAHAM Group —Hillsborough
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
Crawler Crane Operator - Oxfordshire
GRAHAM Group —Hillsborough
- Continuous improvement
Wheeled Excavator Operator - Oxfordshire
GRAHAM Group —Hillsborough
- Construction experience
- Communication skills
Building Services Coordinator - Manchester
GRAHAM Group —Hillsborough
- Quality control
- Construction experience
- Leadership
Weights & Lifting Structural Engineer
NAVANTIA UK —Belfast
- Full-time
- Heavy lifting
- Engineering
- Bachelor's degree
Quick apply
Senior Fire Investigator - Ireland
Jensen Hughes —Belfast
- Analysis skills
- Travel
- Communication skills
Quick apply
Marketing Executive
Lowe Rental Corporation —Lisburn
- Microsoft Powerpoint
- Marketing
- Organisational skills
Quick apply
Kitchen Assistant - Doagh
Henderson Group —Doagh
- £11.90 - £13.25 an hour
- Full-time
- Hospitality
- Cooking
- Microsoft Office
- Employee assistance programme
- Employee discount
7d

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Technical Support Engineer

Pinnacle Response Ltd
Belfast

Quick apply

Job details

Full-time
4 days ago

Benefits

On-site parking

Qualifications

Technical troubleshooting
Sales support
Driving Licence
Hardware repair
Equipment repair
Delivery scheduling
Incident queue management
Engineering
Electronics Engineering
Ticket management
Firmware
AWS
Bachelor's degree
Computer hardware
Quality control
Live product demonstrations
ISO 27001
Customer support
Product demonstrations
Communication skills
Debugging
Help desk

Full job description

We're looking for a Technical Support Engineer to join our current team. We are a Belfast-based manufacturer of body-worn video cameras with associated secure firmware and software.

Established in 2007, we supply a wide range of end users throughout various industry sectors.

This is a hands-on position suited to candidates who enjoy working across hardware and software platforms.

We are looking for candidate who is a fast learner. Someone who is incredibly efficient, organised and easy to work with. Someone who has extensive experience in 1st-3rd line IT support and managing tickets.

What you will work on:

Implement and test firmware for Ambarella‑based cameras.

Collaborate with external partners on hardware and software troubleshooting and improvements. Resolve technical issues raised by Customers in an effective and prompt manner.

Schedule remote support calls with customers and external partners using Microsoft Teams and Google Meets etc.

Perform hands‑on hardware repairs using lab equipment.

Familiarity with Amazon Web Services (AWS) architecture.

We have quite a lot of key customers who expect and rely on weekly reports. Suitable candidate to oversee and automate the delivery of scheduled technical reports and data analytics for key accounts.

Assist Sales team and participate in trialling of cameras by providing demos to potential customers and resolving technical issues as quickly as possible.

Coordinate with Sales team to plan product delivery and ensure cameras are despatched to customers within the agreed timeline.

Work independently and enthusiastically with a 'can do' attitude.

Ability to follow instructions and work as a team member.

Contribute to new features development when required.

What we are looking for:

Technical Skills

University degree in Electronics Engineering, Computer Engineering, or a related field. (Essential)

Good knowledge in hardware, servers, wifi routers, 4G etc.

Experience debugging on real devices.

Desirable: Proven ability to manage user access, device compliance, and system security across cloud environments.

Desirable: Proven ability in ISO 27001 and Cyber Essentials

Desirable: Working experience in technology field. Proven ability to manage 1st–3rd line tickets and support while maintaining and improving SLA performance.

Other skills we also require:

Quality & Compliance. You will need to ensure outputs meet quality standards, safety regulations, and compliance requirements.

Strong communication skills.

Problem solving skills. You will need to be able to maintain a positive and proactive mindset when solving problems.

Go getter attitude and take ownership with tasks, act with urgency and ability to prioritise tasks.

Desirable: Full UK driving license as you may need to travel to clients’ premises.

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

3rd line support jobs in belfast, nir

Technical Support Engineer

Digital Systems Engineer

Trade Management Associate

Reach Truck Operative- Logistics Fresh Foods

Contract Manager

Pensions Administrator

ASPIRE Global Service Centre – Support Analyst

Field engineer

Property Manager - Belfast

Fire Investigator - Ireland

HR Assistant

Senior Developer (C#, ASP.NET MVC, JavaScript)

End User Services Manager - Hillsborough, Northern Ireland

Crawler Crane Operator - Oxfordshire

Wheeled Excavator Operator - Oxfordshire

Building Services Coordinator - Manchester

Weights & Lifting Structural Engineer

Senior Fire Investigator - Ireland

Marketing Executive

Kitchen Assistant - Doagh

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