Hotel receptionist Work, Jobs in Bere Regis, Dor (with Salaries)

Hotel Receptionist
The Jubilee Hotel —Weymouth
- £12.71 - £13.50 an hour
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
Quick apply
14d
Guest Service Assistant full time 40 hours
Holiday Inn Bournemouth —Bournemouth
- £12.71 an hour
- Full-time
- Microsoft Office
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
13d
Reception - Team Member
Premier Inn —Christchurch
- Up to £13.06 an hour
- Part-time
- Customer service
- Hotel
- Employee discount
Quick apply
4d
Hotel Receptionist
The Riviera Hotel and Holiday Apartments —Bournemouth
- £10.85 - £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Hotel
- Employee discount
Quick apply
3d
Hotel Receptionist
Captains Club Hotel —Christchurch
- £26,436.80 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
Guest Service Manager (Six months maternity cover)
Holiday Inn Bournemouth —Bournemouth
- £27,300 a year
- Full-time
- Hotel
- Organisational skills
- Leadership
- Free parking
- Employee assistance programme
13d
Night Porter
Holiday Inn Bournemouth —Bournemouth
- £13.53 an hour
- Part-time
- Customer service
- Hotel
- IT
- Free parking
- Employee assistance programme
13d
Receptionist
Christchurch Harbour Hotel —Christchurch
- Full-time
- Hotel
- Front desk
- IT
- Employee assistance programme
Quick apply
Hotel Receptionist
Holbrook Manor & Spa —Wincanton
- Up to £13 an hour
- Part-time
- Customer service
- Hotel
- Administrative experience
- Free parking
- Employee discount
Quick apply
4d
Guest Services Coordinator
Chewton Glen Hotel & Spa —New Milton
- £26,925 a year
- Weekend availability
- English
- Hotel
- Organisational skills
- Employee discount
Quick apply
4d
Cluster Reception Manager - Live in optional
Switch Hospitality —Bournemouth
- Full-time
- Hotel
- Life insurance
Quick apply
Hotel Receptionist
New Forest Collection —Burley
- £26,000 - £27,000 a year
- Weekend availability
- Hotel
- Resort
- Employee discount
Quick apply

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Guest Service Assistant full time 40 hours
Holiday Inn Bournemouth —Bournemouth
Responsibilities include greeting guests, assisting with check-in and check-out, handling inquiries and complaints, booking reservations, providing information…
£12.71 an hour
13d
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Beyond the estate,the Newt's essence remains tangible,with our Ecommerce teams delivering our finest products to homes,while media and membership endeavours…
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Hotel Receptionist

The Jubilee Hotel
Weymouth

Quick apply

Job details

Permanent | Full-time
£12.71 - £13.50 an hour
14 days ago

Benefits

Discounted or free food
Company pension
Employee discount
Pay rise

Qualifications

Hospitality
Driving Licence
Customer service
Microsoft Office
Driving
Front desk
IT
Guest services
Hotel experience

Full job description

About The Jubilee Hotel

The Jubilee Hotel is a busy 77-bedroom seafront hotel in Weymouth, incorporating The Three Chimneys Smokehouse & Grill, the Secret Garden Spa and our growing range of entertainment facilities.

We are not a traditional hotel. We aim to be quirky, welcoming and memorable, offering our guests much more than simply a room for the night. Our facilities include Escape Dungeons, karaoke rooms, AR darts, shuffleboard, private hot tub and sauna experiences, spa treatments, games and dining.

Our Reception Team is the central hub of the hotel. From the moment a guest makes an enquiry until they check out and leave their review, Reception helps bring every part of their experience together.

As the business has expanded, we are growing our Reception Team and introducing a dedicated Reservations Office. This creates opportunities for team members who enjoy customer service, organisation, administration, sales and taking ownership of additional projects.

Benefits

A share of staff tips
The Jubilee Reward Scheme
Birthday vouchers
20% discount on drinks
40% discount on food
20% discount on hotel rooms
50% discount on Games Pit Activities.
50% discount on our private Hot Tub and Sauna Garden
Between 20% and 50% off spa treatments
Workplace pension scheme
Salary sacrifice schemes
Opportunities to increase your pay by completing additional training and responsibilities
Highly paid apprenticeships may be available to eligible team members
Opportunities for progression into senior, supervisory and management positions
Additional administrative and project-based work may be available during quieter winter periods

The Role

We are looking for positive, organised and customer-focused individuals who want to help us deliver a five-star experience to our guests.

Previous hotel or Reception experience would be beneficial, but it is not essential. Full training will be provided to the right person. A positive attitude, reliability, confidence using computers and the ability to remain calm while multitasking are more important to us.

You will help guests with hotel stays, restaurant bookings, spa experiences, entertainment activities, parking and general enquiries. You will also work closely with Housekeeping, Maintenance, Restaurant, Kitchen, Spa and Management to ensure that each guest’s stay runs smoothly.

As our Reservations Office develops, there may also be opportunities to specialise in areas such as reservations, guest communications, group bookings, administration, marketing, events, sales, recruitment or other projects that match your skills and interests.

We particularly welcome candidates who enjoy taking ownership of additional administrative projects, especially during quieter winter periods, and who would like to contribute ideas to help the business improve and grow.

Main Responsibilities

Taking hotel, restaurant, spa and entertainment reservations by telephone, email and online systems
Responding professionally and helpfully to guest enquiries
Checking guests in and out
Creating a genuine, friendly and efficient arrival and departure experience
Processing reservations and allocating bedrooms
Monitoring guests’ stays and resolving concerns quickly and professionally
Processing payments accurately
Promoting and upselling hotel facilities, upgrades and experiences
Helping guests understand their parking options
Coordinating with other departments to manage the overall guest experience
Completing shift checklists and Reception administration
Recording information accurately on our property management and booking systems
Supporting the development of our Reservations Office
Helping to maintain a clean, organised and welcoming Reception area
Assisting other departments when reasonably required
Taking ownership of additional administrative or operational projects where appropriate

What We Offer Our Team

We are committed to:

Providing a structured induction and a clear initial training plan
Assigning a mentor to support you during your training
Understanding your goals, strengths and interests
Creating opportunities for personal development and progression
Providing additional training that can lead to increased responsibilities and pay
Respecting your time off and supporting a healthy work-life balance
Giving team members clear authority to make appropriate decisions
Providing the tools, information and training needed to succeed
Encouraging ideas and listening to team members’ suggestions
Recognising and rewarding a positive attitude, contribution and hard work
Being transparent, approachable, inclusive and supportive
Making reasonable adjustments wherever possible to help people succeed in the role

Our Ideal Candidate

You will be:

Kind, respectful and positive
Reliable, trustworthy and punctual
Professional in person, over the telephone and in writing
Confident delivering excellent customer service
Comfortable using computers and learning new systems
Familiar with Microsoft Office or similar software
Organised and attentive to detail
Able to process information and payments accurately
Calm and solutions-focused during busy periods
Confident communicating with guests and colleagues
Adaptable and willing to help across the business when needed
Able to identify tasks that need completing without always waiting to be asked
Interested in contributing ideas and helping the business improve
Comfortable promoting and selling hotel facilities and experiences
Willing to follow all relevant health, safety, hygiene and company procedures

You do not need to have a loud or outgoing personality to succeed. You may be bubbly and engaging, or quiet, courteous and highly efficient. We want you to provide great service while still being yourself.

Experience

Experience within a hotel, Reception, reservations, tourism, hospitality, administration, sales or customer service role would be advantageous.

However, previous experience is not essential, as full training will be provided to candidates who demonstrate the right attitude, reliability and willingness to learn.

A full driving licence is preferred.

Job Types: Full-time, Permanent

Pay: £12.71-£13.50 per hour

Benefits:

Discounted or free food
Employee discount

Work Location: In person

Quick apply

Refine Your Search

hotel receptionist jobs in bere regis, dor

Hotel Receptionist

Guest Service Assistant full time 40 hours

Reception - Team Member

Hotel Receptionist

Hotel Receptionist

Guest Service Manager (Six months maternity cover)

Night Porter

Receptionist

Hotel Receptionist

Guest Services Coordinator

Cluster Reception Manager - Live in optional

Hotel Receptionist

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