Exhibition Pick and Pack Technician (SW19 2QA) | Full-Time | Monday – Friday
Starting Salary: £28,000
Additional Benefits
Wellbeing Cash Plan
EAP
25 Days Holiday + Bank Holidays
Department: Operations
Reporting to: Pick and Pack Supervisor
Direct Reports: None
Prepare the Equipment Behind Exceptional Exhibitions
Whitespace Group is looking for a reliable and organised Exhibition Pick and Pack Technician to join our warehouse team. You'll play an important role in preparing exhibition equipment for events across the UK and internationally, ensuring every project leaves our warehouse complete, accurate and ready for installation.
If you enjoy hands-on work, take pride in accuracy and like working as part of a busy team, we'd love to hear from you.
About Us
Whitespace Group is an award-winning exhibition design and production company based in South-West London. We create impactful custom and modular stands for events across the UK and worldwide. From creative concept to show-ready installation, our operational excellence is key to every project’s success — and the Pick and Pack team makes it all happen behind the scenes.
Key Responsibilities
Picking & Packing
Pick equipment and materials accurately from job lists and packing schedules.
Pack exhibition equipment safely and securely for transport.
Ensure all required items are included before jobs leave the warehouse.
Prepare items using the appropriate packing methods, including pallets and trolleys.
Equipment Preparation
Assist with assembling and testing exhibition equipment where required.
Check equipment before dispatch to ensure it is clean, complete and in good condition.
Return equipment to the correct storage locations following each event.
Report damaged or missing items promptly.
Stock & Warehouse Organisation
Keep warehouse, storage areas and packing stations clean and organised.
Assist with stock checks and inventory management.
Help maintain accurate stock records and report shortages.
Ensure equipment is stored safely and correctly.
Team Working
Work closely with the Pick and Pack and Warehouse Teams to meet project deadlines.
Support colleagues across Operations, Production and Graphics when required.
Communicate any issues that could affect project delivery.
Assist with loading and unloading vehicles when necessary.
Additional Responsibilities
Maintain high standards of housekeeping throughout the warehouse.
Follow company quality procedures and support ISO 9001 and ISO 14001 standards.
Comply with all Health & Safety procedures and safe working practices.
Undertake other warehouse duties as reasonably required.
Education and Experience
Education:
Experience:
1–2+ years of experience in a warehouse, logistics, or event environment.
Proven ability to follow and interpret CADs and technical job documentation.
Previous exposure to team coordination or supervisory responsibilities is an advantage.
Competencies
Attention to Detail – Accurately checks every element of a job pack and component list.
Initiative – Takes ownership of assigned jobs and steps up when leadership is needed.
Organisational Skills – Keeps workspace and job tracking systems clear and up to date.
Collaboration – Communicates well across departments and supports team cohesion.
Problem-Solving – Acts quickly and calmly when faced with missing or damaged items.
Team Support – Willing to coach, train, and uplift team members in their daily roles.
Adaptability – Comfortable shifting between support and leadership depending on the situation.
Health & Safety Focus – Consistently upholds safety and cleanliness protocols.
Client-First Thinking – Understands how accurate prep impacts live delivery and client success.
Key Performance Indicators (KPIs)
Pick List Accuracy: 98%+ accuracy across all job packs reviewed and prepared.
Stock Management: Stock issues flagged and escalated within 24 hours of identification.
Team Readiness: Zero disruption to projects during Pick and Pack Manager absence.
FileMaker Compliance: All status updates completed in real time.
Housekeeping Standards: Weekly audits show tidy, safe, and operationally sound prep areas.
Project Prep Timeliness: 100% of jobs ready and loaded to bay deadlines.
Working Conditions
Hours: Monday to Friday, 08:30–17:00, based in SW19 2QA.
Physical Demands: Standing, walking, lifting moderate items, occasional use of handling tools.
Environment: Fast-paced warehouse setting with tight project timelines and frequent collaboration.
Flexibility: Some overtime or weekend work during peak event periods.
Safety Focus: Full compliance with Fire Safety and Health & Safety protocols required.
How to Apply
We only accept applicants via our careers page:
https://life.whitespacegroup.uk
No recruitment agencies, please.
At Whitespace Group, we believe in building a workplace that works for everyone.
We're proud to be a London Living Wage Employer, and the winner of Best Employer at the Merton Business Awards.
Based in South-West London, we’re committed to a diverse and inclusive culture where individual perspectives are valued and everyone feels respected, supported, and empowered to thrive.
We welcome applications from candidates of all backgrounds, experiences, and identities because difference makes us stronger.
