Customer success people lead Work, Jobs in Biggleswade, Bdf (with Salaries)

Customer Success People Lead
Xero —Milton Keynes
- Full-time
- Hybrid work
- Google Suite
- Data analysis skills
- Team management
UK Distribution Account Manager
Sherwin-Williams —Biggleswade
- £58,000 - £65,000 a year
- Full-time
- Sales
- Business development
- Travel
10d
Growth & Customer Marketing Lead
WorkBuzz —Milton Keynes
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- AI
- Analytics
Team Leader
HM Courts & Tribunal Service —Milton Keynes
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
8d
Customer and Trading Manager - Online
Sainsbury's —Biggleswade
- From £31,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
Operations Manager
Rehlko —Huntingdon
- Up to £52,000 a year
- Full-time
- Management
- Continuous improvement
- Organisational skills
- Employee assistance programme
4d
Secure Spaces Operations Manager
FCDO Services —Milton Keynes
- £58,209 - £60,810 a year
- Full-time
- Presentation skills
- Training & development
- Leadership
7d
Team Leader
HM Courts and Tribunals Service —Milton Keynes
- £29,303 - £31,061 a year
- Part-time
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
9d
Assistant General Manager - Operations
Cox Automotive —Huntingdon District
- Full-time
- Customer service
- Continuous improvement
- Team management
- Employee discount
UK ICQA Operations Manager, EU Quality
Amazon UK Services Ltd. - A10 —Dunstable
- Full-time
- English
- Bachelor's degree
- Continuous improvement
Customer Service Team Leader
Morgan Sindall Property Services Limited —Welwyn Garden City
- £35,000 a year
- Full-time
- Presentation skills
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
1d
Commercial Manager – Digital & Programmes
MaPS —Bedford
- £73,000 a year
- Hybrid work
- Contracts
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
8d
Customer Service Representative
710 Crane Ltd. —Hitchin
- Full-time
- Continuous improvement
Appointment Setter
Blair Contracts —Milton Keynes
- £15 - £20 an hour
- Part-time
- CRM software
- Organisational skills
- In-person
Quick apply
Senior Business Development Manager
GXO Logistics —Milton Keynes
- Up to £70,000 a year
- Full-time
- Sales
- Business development
- Travel
- Annual leave
Field Operations Manager
Abbot Fire Group Ltd —Bedford
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
Quick apply
Hire Manager
Travis Perkins —Biggleswade
- Full-time
- Customer service
- Training & development
- Leadership
- Employee discount
3d
Head of Insights
Dominos —Milton Keynes
- Full-time
- Microsoft Powerpoint
- Data analysis skills
- Presentation skills
- Flexible schedule
Senior Product Manager
RMG Digital Ltd —Cambridge
- Full-time
- Continuous improvement
- Team management
- Product management
Product Owner Post Book
easyJet —Luton Airport
- Full-time
- Hybrid work
- Team management
- Travel
- Agile
- Annual leave
8d

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customer success people lead jobs near biggleswade, bdf

Customer Success People Lead

Xero -
Milton Keynes

Apply Now

Job details

Full-time

Qualifications

Google Suite
Stakeholder collaboration
Stakeholder liaison
Data analysis skills
Performance management
Team management
Customer loyalty building
Multidisciplinary collaboration
HubSpot
SaaS
Leadership
Communication skills

Full job description

The role / impact

As a Customer Success People Lead, you will play a pivotal role in empowering our customers to achieve their business goals while driving advocacy and product adoption for Xero. Sitting within our Customer Experience function, you will use your collaborative leadership style to guide, mentor, and provide strategic direction to a dedicated team of specialists.

Your focus will be on increasing our contribution to overall revenue by guiding day-to-day outputs across key initiatives, elevating team capabilities through continuous coaching, and ensuring the team is equipped to deliver on a variety of strategic campaigns. By fostering a supportive and high-performing environment, you will directly influence customer retention and long-term satisfaction.

The team & how they connect

You will join a collaborative and cross-functional community within the broader Customer Experience team. We work closely with global go-to-market, product, marketing, and technology partners to deliver seamless customer journeys. Together, we focus on supporting small businesses and advisors to thrive by executing impactful onboarding and growth programmes.

Initially, the role will focus on:

Guiding and coaching a team of specialists to drive customer retention and growth across advisor and small business channels.
Implementing modern onboarding and engagement methodologies to elevate product utilisation and customer sentiment.
Delivering on diverse always-on and strategic campaigns aligned with our global go-to-market plan.
Utilizing CRM and customer success platforms such as Salesforce, Gainsight, or HubSpot alongside G-Suite tools to analyze customer health data and refine workflows.

Where and how you can work

At Xero, we offer a flexible, hybrid working environment designed to support balance and collaboration. You can work from a mix of home and our modern UK office spaces, coming together with the team on designated boost days to connect, collaborate, and share ideas

Xero is a Great Place to Work UK accredited.

Here are some of the things we are looking for

Demonstrated experience mentoring, coaching, or leading teams within customer success, sales, or customer experience environments.
A background in SaaS or digital platforms, paired with a solid understanding of customer success principles or sales motions.
You bring an analytical approach to using customer data and metrics to guide decision-making and drive positive outcomes.
Exceptional communication and stakeholder management skills, with the ability to build trust and influence across all business levels.
Familiarity with CRM or Customer Success tools such as Salesforce, Gainsight, or HubSpot.
An adaptive leadership style and growth mindset that helps you embrace change and support your team through evolving priorities.

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Join a Great Place to Work-Certified company where your voice matters.

Apply Now

Refine Your Search

customer success people lead jobs in biggleswade, bdf

Customer Success People Lead

UK Distribution Account Manager

Growth & Customer Marketing Lead

Team Leader

Customer and Trading Manager - Online

Operations Manager

Secure Spaces Operations Manager

Team Leader

Assistant General Manager - Operations

UK ICQA Operations Manager, EU Quality

Customer Service Team Leader

Commercial Manager – Digital & Programmes

Customer Service Representative

Appointment Setter

Senior Business Development Manager

Field Operations Manager

Hire Manager

Head of Insights

Senior Product Manager

Product Owner Post Book

I want to receive the latest job alerts for customer success people lead in biggleswade, bdf

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