Support assistant Work, Jobs in Billingham, Dur (with Salaries)

Customer Service Advisor
Protyre Autocare —Stockton-on-Tees
- £27,000 - £29,000 a year
- Full-time
- English
- In-person
- Phone etiquette
- Employee discount
- Life insurance
Quick apply
Sales Assistant at Tesco
The Entertainer at Tesco —Stockton-On-Tees
- £11.15 - £12.71 an hour
- Temporary
- Merchandising
Quick apply
Ticket Office Sales Assistants
Middlesbrough Football Club —Middlesbrough
- Seasonal
- Microsoft Word
- Customer service
- English
- Free parking
- Store discount
Quick apply
5d
Accounts Assistant (Maternity Cover)
Cleveland Cable Co Ltd —Middlesbrough
- Temporary
- In-person
- Communication skills
- Free parking
Quick apply
Animal Care Assistant
RSPCA —Middlesbrough
- Weekend availability
- Cleaning
- Communication skills
Weekend Animal Nursing Assistant - FTC
Animal Trust —Stockton-On-Tees
- £12.71 an hour
- Weekend availability
- Patient care
- Communication skills
UK - Agency Operations Assistant
Paul Gough Media —Hartlepool
- £24,000 - £26,000 a year
- Full-time
- CRM software
- Recruiting
Quick apply
Support Worker
Community Integrated Care —Stockton-on-Tees
- £13.12 an hour
- 12 hour shift
- No experience needed
- Annual leave
- Flexible schedule
Quick apply
Food Service Assistant
Elior UK —Billingham
- £12.74 an hour
- Part-time
- Customer service
- Food service experience
Quick apply
3d
Assistant Manager
Level X Middlesbrough —Middlesbrough
- £31,000 a year
- Full-time
- Leadership
- Referral programme
Quick apply
Purchasing Assistant - Full Time - Thornaby
Pass Ltd —Thornaby on Tees
- £27,000 - £30,000 a year
- Full-time
- Maths
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
SPAR Billingham - Assistant Store Manager
James Hall & Co Ltd —Stockton-on-Tees
- Full-time
- Customer service
- Supervising experience
- Conflict management
- Employee discount
- Life insurance
Quick apply
3d
Trading Assistant
Sainsbury's —Billingham
- £13.23 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
6h
Retail Sales Assistant - Keyholder
The Works —Stockton-On-Tees
- Customer service
- Cash handling
- Employee assistance programme
- Employee discount
2d
Assistant Manager - Middlesbrough - Part Time
BoyleSports —Middlesbrough
- £13.20 an hour
- Part-time
- Customer service
- POS
- Retail management
Quick apply
Visitor Experience Assistant
Middlesbrough Council —Middlesbrough
- £26,403 a year
- Part-time
- Maintenance
- POS
- Front desk
8d
Retail Assistant
Screwfix —Thornaby on Tees
- £13.08 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
2d
Retail Sales Advisor - Stockton
Oak Furnitureland —Stockton-on-Tees
- £48,246 - £53,279 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Logistics Assistant
North Facilities Management Group —Billingham
- From £12.71 an hour
- Full-time
- Cleaning
- IT
- In-person
- Annual leave
- Sick pay
Quick apply
Trainee Ear Wax Removal Practitioner
Ear Wax Clinic —Sunderland
- £12.71 an hour
- Patient care
- In-person
- Communication skills
Quick apply
9d

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support assistant jobs near billingham, dur

Customer Service Advisor

Protyre Autocare -
Stockton-on-Tees

Quick apply

Job details

Full-time | Fixed term contract
£27,000 - £29,000 a year

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Employee discount
Life insurance

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
English
Complaint handling
Customer interaction
Outbound calling
Phone etiquette
Communication skills

Full job description

Protyre Autocare is looking for motivated Customer Service Advisors on a 12-month fixed term contract who want to make a difference to the customer journey. You will play a key role in maintaining excellent service standards for our customers. Reporting to our Customer Experience Manager, the Customer Service Advisor will handle inbound customer sales calls and enquiries and make outbound follow-up calls for vehicle reminder programs. Full training on our systems will be provided

Success in this role will come from a passion for delivering great customer service.

Location: Office based in Stockton-on-Tees
Working Pattern: Monday to Friday 8.30am-5.30pm, (1 hour lunch) rotational Saturdays 8.30am-4pm (30mins lunch)
Must have: Due to the nature of the business, you must be able to work a this pattern which will include bank holidays.
Benefits: Staff discounts on servicing, tyres and MOTs. Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program. Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.
Recruitment Process: If you are successful following a first stage interview, you will be invited to an assessment centre.
Training: Full training on our systems will be provided

About our role:

12-month fixed term contract
Handle inbound customer sales calls and enquiries: Looking after live chat enquiries through our website, and manage inbound email enquiries, manage inbound social media enquiries, and triage complaints through to our Customer Contact team
Handle outbound follow-up calls with current and previous customers or vehicle reminder programs and convert warm leads through building relationships with customers
Answering customer enquiries quickly and efficiently, converting enquiries into bookings or sales, quickly triaging complaints through to our Customer Retention team
Maintain customer service standards and maintain superb online reputation
Pick up negative and positive online reviews and resolve them with the help of the operations team. For the speed of answering Telephone, Live Chat, Email enquiries/ complaints and Social Media enquiries and complaints. Conversion rates and online reputation and social media engagement.

About you:

You will be organised and proactive - customer focused - who takes pride in your work with a passion for delivering a great customer experience.
Some experience of a customer service facing role with either Retail, Hospitality or Leisure
Experience of working in a fast-paced environment
Proficient experience of MS Word, Excel, Outlook, CRM systems, Social media sites, Online platforms (Support desk/Review sites)
Strong verbal, written and listening communication skills

About our company:
Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide (20 percent of the total UK market) and employing approximately 2100 employees company wide.

To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across one central distribution centre and 13 warehouse operations nationwide.

Pay: £27,000.00-£29,000.00 per year

Application question(s):

Do you hold Customer service experience?

Work Location: In person

Quick apply

Refine Your Search

support assistant jobs in billingham, dur

Customer Service Advisor

Sales Assistant at Tesco

Ticket Office Sales Assistants

Accounts Assistant (Maternity Cover)

Animal Care Assistant

Weekend Animal Nursing Assistant - FTC

UK - Agency Operations Assistant

Support Worker

Food Service Assistant

Assistant Manager

Purchasing Assistant - Full Time - Thornaby

SPAR Billingham - Assistant Store Manager

Trading Assistant

Retail Sales Assistant - Keyholder

Assistant Manager - Middlesbrough - Part Time

Visitor Experience Assistant

Retail Assistant

Retail Sales Advisor - Stockton

Logistics Assistant

Trainee Ear Wax Removal Practitioner

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