2nd line support Work, Jobs in Bilsthorpe, Ntt (with Salaries)

IT Technician
Eagle Eye Innovations ltd —Lincoln
- £30,500 - £34,200 a year
- Full-time
- Azure
- Customer service
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
4d
IT Support Technician
iZan Business Solutions —Newark-on-Trent
- £24,000 - £29,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- English
- Free parking
- Annual leave
Quick apply
Technician: 2nd Line Technical Support
Vision West Nottinghamshire College —Mansfield
- £26,792 a year
- Full-time
- Travel
- Computer networking
7h
IT Support Technician 2nd Line
iZan Business Solutions —Newark-on-Trent
- £26,500 - £31,000 a year
- Full-time
- Azure
- Customer service
- Analysis skills
- Free parking
- Annual leave
Quick apply
2nd Line Support Analyst
nurtur.group —Derby
- Weekend availability
- Hybrid work
- SQL
- Mentoring
- Computer skills
- Free parking
- Sick pay
Senior 1st Line Support
VINCI Construction —Risley
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
14d
Graduate Developer | Junior Software Developer
QuickSMS —Sheffield
- £32,000 a year
- Full-time
- Hybrid work
- Databases
- APIs
- Communication skills
- Bereavement leave
- Life insurance
Quick apply
7d
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
- Windows
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Writing skills
- Windows
- Free parking
- Employee assistance programme
Quick apply
IT Support Technician
Complete Computer Solutions —Derby
- From £25,000 a year
- Overtime
- English
- SharePoint
- In-person
- Free parking
- Annual leave
Quick apply
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Second Line Analyst
Computacenter —Nottingham
- Microsoft Word
- Organisational skills
- Communication skills
Head of Infrastructure Technology
Nottingham Trent University —Nottingham
- £62,000 - £75,000 a year
- Full-time
- Hybrid work
- University
- Annual leave
- Employee discount
15h
3rd Line Service Desk Engineer
Millgate —Sheffield
- £30,000 a year
- Full-time
- Azure
- Continuous improvement
- Mentoring
Quick apply

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IT Technician

Eagle Eye Innovations ltd
Lincoln

Quick apply

Job details

Full-time
£30,500 - £34,200 a year
4 days ago

Benefits

Free parking
Health & wellbeing programme
Private dental insurance
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Azure
Customer service
Software deployment
CCNA
User account provisioning
LAN
Microsoft Exchange
Network infrastructure
User account management
Firewall
IT permissions management
CompTIA Network+
Network support
SharePoint
Cybersecurity
CompTIA Security+
Communication skills
Microsoft Azure
PowerShell scripting
PowerShell
CompTIA A+
Intune
Identity & access management

Full job description

About the Company

Eagle Eye Innovations (EEI) is a leading provider of RPAS (drone) services and technology solutions, supporting clients across multiple sectors. As the business continues to grow, we are seeking a proactive IT Technician to support and enhance our IT infrastructure and cyber security capabilities.

Join a fast-growing company operating at the forefront of drone and autonomous systems innovation. This role offers the opportunity to work across Microsoft cloud technologies, cyber security and modern IT infrastructure while supporting mission-critical operations across the UK and internationally.

Role Purpose

The IT Technician will provide professional technical support across the business, ensuring reliable and secure operation of EEI's IT systems. The successful candidate will assist with day-to-day IT operations, device management, Microsoft 365 administration, networking support and cyber security activities. EEI core systems include M365 and Azure.

This role is ideal for someone looking to develop their technical skills within a dynamic technology-led organisation while gaining exposure to modern cloud, networking and security technologies.

Key Responsibilities

IT Support

Provide 1st and 2nd line technical support to employees and escalate complex issues when required.
Troubleshoot hardware, software and networking issues.
Support End User and Office Devices.
Diagnose and resolve Microsoft 365 user issues.

Microsoft 365 Administration

Support administration of:
User accounts and permissions
Exchange Online
SharePoint Online
OneDrive
Microsoft Teams
Microsoft Entra ID (Azure AD)
Onboarding and offboarding activities

Device Management

Configure, deploy and support Windows devices.
Manage endpoints using Microsoft Intune, maintaining security standards.
Manage software deployment and keep systems up to date.
Maintain IT asset registers and equipment inventories.

Network Support

Support LAN, WAN and wireless network infrastructure.
Support network infrastructure.
Assist and maintain documentation of network infrastructure.

Cyber Security

Monitor security alerts and events.
Support Cyber Essentials and Cyber Essentials Plus compliance activities.
Assist with vulnerability management and remediation.
Manage Entra and Intune security policies.
Promote good cyber and security awareness.

Documentation and Continuous Improvement

Produce and maintain clear documentation for systems and processes.
Assist with IT projects and technology improvement initiatives.
Support the continuous improvement of IT systems across the business.

Essential Experience

Experience providing IT support within a business environment.
Experience of using Microsoft 365/Azure.
Experience with Windows OS.
Experience working with networking environments.
Understanding of cyber security processes.
Excellent troubleshooting and problem-solving skills.
Strong communication and customer service skills.

Certifications (one or more desirable)

CompTIA A+
CompTIA Network+
CompTIA Security+
Microsoft Certification
Cisco CCNA
IT Fundamentals (Level 1-3)

Desirable Experience

Microsoft Intune / Endpoint Manager.
Microsoft Defender.
Cyber Essentials and ISO27001 environments.
Firewalls and network security technologies.
Backup and disaster recovery solutions.
PowerShell scripting.
SharePoint administration.

Personal Attributes

Customer-focused and approachable.
Good attention to detail.
Security focussed mindset.
Self-motivated and proactive.
Ability to prioritise workload effectively.
Comfortable working independently and within a small team.
Keen interest in learning and development.

We recognise that no candidate will have experience in every area listed. If you have a solid IT support background and are keen to develop your skills in cloud, networking and cyber security technologies, we would encourage you to apply.

EEI actively supports professional development through funded training, certifications and hands-on experience across Microsoft Azure, Microsoft 365, networking and cyber security technologies

Due to the nature of elements of the role, the successful applicant must be a UK National and may be required to successfully complete National Security Vetting which may require criminal record, security service and credit reference checks; qualification will also normally require a minimum UK residency of at least 5 years.

Please include a Cover Letter

When submitting your CV, we kindly ask that you attach a short cover letter alongside your CV. In your cover letter, please tell us:

Why you’re interested in EEI
How your skills and experience make you a great fit

This helps us get to know you beyond your CV and understand what motivates you to join us.

Pay: £30,500.00-£34,200.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private dental insurance
Private medical insurance
Sick pay

Work Location: In person

Quick apply

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