Technical support Work, Jobs in Birmingham, Eng (with Salaries)

Technical Support - Infrastructure
SCC —Birmingham
- £40,000 - £50,000 a year
- Monday to Friday
- Hybrid work
- Windows
11d
1st Line Technical Support
Computors Limited —Wolverhampton
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
12d
Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
3d
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —Birmingham
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
Service Desk Analyst
West Midlands Combined Authority —Birmingham
- £34,780 - £39,188 a year
- Windows
- Microsoft Office
- Organisational skills
11d
Service Support Analyst
XC Trains Limited —Birmingham
- £32,000 - £35,000 a year
- Microsoft Outlook
- Customer service
- Windows
Quick apply
2d
Technical Support Advisor
SunbeltRentals —Solihull
- Monday to Friday
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
5d
Specialist Technical Support Level 3 (Applications)
West Mercia Police —Hindlip
- £43,668 - £49,716 a year
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Python
- Annual leave
- Employee assistance programme
12d
IT Support Engineer
Aston University —Birmingham
- £31,236 - £36,636 a year
- Full-time
- University
- No degree
- IT
- Annual leave
7d
1st Line NOC Engineer
Convergence Group —Solihull
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
Laboratory Technical support - Research & Development
Obex Protection Ltd —Worcester
- £35,000 - £42,000 a year
- Full-time
- Laboratory experience
- Analysis skills
- Quality control
- Free parking
- Profit sharing
Quick apply
5d
Technical Support Engineer
M Group —Warwick
- 12 hour shift
- Windows
- IT
- Communication skills
- Employee discount
5d
Technical Support Engineer
Rexroth —Birmingham
- Full-time
- Computer literacy
- Engineering
- Employee discount
Quick apply
Senior IT Systems Support
DHL —Birmingham
- Up to £37,000 a year
- SQL
- IT
- Annual leave
10d
Senior 1st Line Support Analyst
Intercity Technology —Birmingham
- Hybrid work
- Windows
- Communication skills
- Employee assistance programme
13d
OHL Technical Support
National Grid —Warwick
- Up to £55,000 a year
- Hybrid work
- Maintenance
- Microsoft Office
- Administrative experience
9d
Technical Support - Flexicon
Atkore —West Bromwich
- Sales
- Engineering
- ERP systems
- Free parking
- Annual leave
Quick apply
Telecoms Support Desk Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
6d
Digital Operations Analyst (IT Support Engineer)
Mercury —Coleshill
- £25,000 - £30,000 a year
- Full-time
- Azure
- IT
- In-person
- Free parking
- Flexible schedule
Quick apply
4d

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Technical Support - Infrastructure

SCC -
Birmingham

Apply Now

Job details

Permanent
£40,000 - £50,000 a year
11 days ago

Benefits

Paid volunteer time

Qualifications

Software deployment
Windows
DHCP
ITIL
Virtualisation
DNS
VMWare
Root cause analysis
Active Directory

Full job description

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: Technical Support– Infrastructure

Location: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Permanent

Salary Package: £40-50k plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 9.00 am – 5.30 pm Monday – Friday

Interview Process: 2-stage process

Why SCC?

An inclusive workplace
Excellent package: solid basic and company benefits
Hybrid working & core hours in line with role requirements
Career development and life-long learning opportunities
Opportunity to join Europe's largest privately-owned IT Company

Role purpose:

To deliver technical support for core infrastructure systems, ensuring stability, security, and optimal performance across the organisation’s IT environment. The role involves diagnosing and resolving complex issues, maintaining infrastructure components, and collaborating with teams to implement improvements and uphold service standards.

Key responsibilities:

- Detailed knowledge of Microsoft infrastructure services (Active Directory, DNS, DHCP, Group Policy) and Windows operating systems (Client & Server), with strong experience in messaging & collaboration platforms including Microsoft 365 and on‑premises Exchange.
- Strong experience of HPE hardware and practical datacentre operations such as racking, cabling, deployment, and maintenance.
- Working knowledge of virtualisation technologies, particularly VMware, including configuration and troubleshooting.
- Proficiency in infrastructure monitoring, logging, and diagnostics to support root cause analysis and performance optimisation.
- Ensuring technical documentation is completed and updated to professional standards.
- Identify technical problems and potential service improvements across the managed service customers environments
- Log calls with third party vendors and manage when necessary.
- Ensure correct configuration of all supported technologies,
- Contribute to delivering technical excellence across the Digital Workplace UK Infrastructure team
- Identify, contribute, and work towards the technical and service goals defined by management
- Requirement for inclusion in a 7-day out-of-hours on-call rota

Skills and experience:

- Excellent hands-on technical knowledge and experience
- Determined, can-do attitude
- Ability to work on own initiative as well as part of a team
- Attention to detail
- A good work ethic
- Security-first mindset
- ITIL awareness
- Excellent organisation skills
- Professional and presentable at all times.
- Ability to handle difficult and demanding customer environments.

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC - https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life

Apply Now

Refine Your Search

technical support jobs in birmingham, eng

Technical Support - Infrastructure

1st Line Technical Support

Technical Support Advisor

Service Desk Analyst / IT Support Help Desk Technician

3rd Line Technical Support Engineer

Service Desk Analyst

Service Support Analyst

Technical Support Advisor

Specialist Technical Support Level 3 (Applications)

IT Support Engineer

1st Line NOC Engineer

Laboratory Technical support - Research & Development

Technical Support Engineer

Technical Support Engineer

Senior IT Systems Support

Senior 1st Line Support Analyst

OHL Technical Support

Technical Support - Flexicon

Telecoms Support Desk Engineer

Digital Operations Analyst (IT Support Engineer)

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