Client experience host Work, Jobs in Birmingham, Wmd (with Salaries)

Front of House Host
OCS Group —Birmingham
- £13.94 an hour
- Remote
- Research
- Front desk
- Guest services
Quick apply
2d
Fragrance Specialist - Selfridges Birmingham
Chanel —Birmingham
- Full-time
- Mentoring
- Employee assistance programme
- Employee discount
Client Experience Host
The Watches of Switzerland Group —Birmingham
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
2d
Independent Travel Agent
The Travel Experts —Birmingham
- Remote
Quick apply
BMW Receptionist Host
Sytner —Tamworth
- Weekend availability
- Organisational skills
- Front desk
- Employee discount
6d
Tunnel Host
Stratstone Exotics —Birmingham
- Part-time
- Annual leave
- Employee discount
Quick apply
Business Acceptance Analyst
Gateley —Birmingham
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Mobile Support Host
Mitie —Birmingham
- £14 an hour
- Overtime
- Microsoft Outlook
- Computer literacy
- Continuous improvement
Retail Concession Supervisor - Circular Fashion
Handbag Clinic Ltd —Birmingham
- £28,000 - £32,000 a year
- Temporary
- Sales
- Organisational skills
- In-person
- Store discount
- Employee discount
Quick apply
11d
Resort Experience Executive
The Belfry —Sutton Coldfield
- £26,436.80 - £27,435.20 a year
- Full-time
- Hotel
- Organisational skills
- Front desk
- Free parking
- Employee discount
Quick apply
Retail Loss Prevention Officer
BidvestNoonan —Birmingham
- £12.91 an hour
- Full-time
- Computer literacy
- English
- Front desk
- Annual leave
Quick apply
Workplace Concierge
Mitie —Birmingham
- Microsoft Outlook
- Computer literacy
- First Aid Certification
10d
Office - Events Sales Co-Ordinator
West Midland Safari Park —Bewdley
- Weekend availability
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
10d
Sales Supervisor - Maternity Cover
Michael Kors —Birmingham
- £26,000 - £41,500 a year
- Full-time
- English
- Organisational skills
- Annual leave
- Employee assistance programme
Event/Traffic Steward (Wolverhampton)
Stadium Traffic Management Ltd —Wolverhampton
- £12.71 - £13.10 an hour
- Part-time
- Customer service
- English
- Communication skills
Assistant Meeting & Events Operations Manager
The Belfry —Sutton Coldfield
- £35,500 - £37,606 a year
- Full-time
- Hotel
- Organisational skills
- Training & development
- Free parking
- Employee discount
Quick apply
Customer Experience Executive
UBT Ltd —Warwick
- £33,000 - £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Noise Induced Hearing Loss - File Handler
Keoghs —Birmingham
- Full-time
- Hybrid work
- Writing skills
- Research
- Employee discount
Quick apply
Meeting & Events Operations Manager
The Belfry —Sutton Coldfield
- £38,000 - £40,106 a year
- Full-time
- Hotel
- Organisational skills
- Training & development
- Free parking
- Employee discount
Quick apply
Event/Traffic Steward (Coventry)
Stadium Traffic Management Ltd —Coventry
- £12.71 - £13.10 an hour
- Part-time
- Customer service
- English
- Communication skills

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Front of House Host

OCS Group -
Birmingham

Quick apply

Job details

Permanent
£13.94 an hour
2 days ago

Qualifications

Customer relationship building
Event coordination
Client engagement
Research
Social media platforms
Client services
Front desk
Event planning assistance
Customer interaction
Guest services
Marketing

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

The Role: FoH Events Coordinator

The Front of House Events Coordinator is vital in supporting the onsite Management team by providing a passionate and energetic ‘gold standard’ service, ensuring a professional and welcoming first impression for all our visitors and tenants.

Key Responsibilities include managing the front-of-house operations, which encompass handling visitors, overseeing signing-in procedures, and during peak times, where you will assist in preventing unauthorised access.

Being committed to fostering a friendly and engaging environment, you will also have the chance to enhance the tenant's experience, which includes managing your building's social media presence, creating dynamic monthly site-specific newsletters and actively participating in event planning and placemaking activities.

Our Hosts embody a ‘can-do, solution first’ approach, so collaboration and teamwork are crucial. Being part of the Amika Guest Services team means striving for excellence and creating a positive and engaged atmosphere.

Core Responsibilities:

Reception Management:

Create a welcoming Lobby: Take pride in setting up and maintaining the reception space to ensure it feels warm and inviting for Clients and Tenants.

Greet and assist Visitors: Welcome visitors with a smile and help them feel at home—be the friendly face of the building!

Represent the Client with care: Show professionalism and knowledge while representing the Client, making everyone feel valued.

Share weekly updates: Provide cheerful weekly reports on on-site activities to keep everyone in the loop.

General Management of the Building:

Cultivate great relationships: Build solid and friendly connections with Tenants, Visitors, and Contractors to create a welcoming atmosphere.

Keep the Lobby area sparkling: Ensure the reception area is always beautifully presented, making everyone feel right at home.

Maintain vacant spaces: Keep any vacant areas pristine and ready for potential viewings immediately.

Address issues with care: Report any concerns and follow through to resolve them smoothly and efficiently.

Stay proactive in problem-solving: Approach challenges positively, constantly seeking creative solutions.

Tenant Experience:

Plan exciting Events & Activations: Get creative by organising fun activities like pop-up markets, food stalls, and charity drives

Share the buzz on social media: Keep everyone updated by posting all the latest site events, news, and activities on your building social media channel.

Meet our goals together: Let’s achieve our KPIs and SLAs while sharing feedback and ideas for improvements.

Create fun event posters: Design eye-catching posters to promote our events and update the digital screens so tenants are always in the know.

Ensure a Gold Standard Experience: Collaborate with Security and the wider site team to ensure every tenant enjoys exceptional service.

Explore Value-Added Services: Research and introduce additional services that enhance Tenant satisfaction, in agreement with Building Management.

Engage with the Community Team: Work together with the Amika team to strengthen our connections and foster a vibrant community.

About You:

Customer Service Experience: We love to see diverse backgrounds! Whether you come from front-of-house roles or other customer service positions, your ability to positively impact and leave a remarkable impression truly excites us.

Exceptional Customer Care: You shine the brightest when providing outstanding service to others, especially proactively.

Positive and Energetic: Your upbeat attitude and motivation inspires those around you.

Well-Presented: You take pride in your appearance and always look polished and professional.

Great Communicator: You express yourself clearly and can connect well with others.

Can-do attitude: You approach challenges with enthusiasm and a proactive mindset.

Collaborative Spirit: You thrive in a team environment and enjoy working together to achieve our collective goals.

Flexible Team Player: You’re always ready to help colleagues and pitch in.

Solution-oriented: You focus on finding solutions and overcoming challenges with creativity.

Tech-Savvy: You’re comfortable with technology and enjoy using IT tools.

Event and Marketing Experience: If you have experience in events and marketing, that’s a fantastic bonus!

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

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client experience host jobs in birmingham, wmd

Front of House Host

Fragrance Specialist - Selfridges Birmingham