It technician Work, Jobs in Birmingham, Wmd (with Salaries)

IT Support Technician
Chess & Cheese Ltd —Coventry
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Maintenance
- Analysis skills
- Analytics
Quick apply
23h
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
IT Technician
MR MOBILE & TECH LIMITED —Nuneaton
- £41,700 a year
- Full-time
- Computer literacy
- Maintenance
- Windows
Quick apply
IT Support Technician Apprentice
QA Apprenticeships —Birmingham
- £19,000 - £25,000 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
18h
2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
Technician (IT Support) Level 2
Dudley Metropolitan Borough Council —Brierley Hill
- £24,544.67 - £26,753.33 a year
- Full-time
- School
- Free parking
- Employee assistance programme
4h
IT Technician
Worcestershire County Council —Bromsgrove
- £8,830 - £11,773 a year
- Part-time
- Organisational skills
- School
1d
IT & Site Technician - Stivichall Primary School
Coventry City Council —Stivichall
- £25,989 - £29,540 a year
- Communication skills
- School

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Based on your search for it technician jobs.

ICT Support Analyst - Birmingham
Nacro —Birmingham
This role offers a starting salary within Nacro’s pay structure of £31,982 per annum with expected progression to £32,782 per annum within the first year,…
£31,982 - £32,782 a year
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously.
£27,178 a year
Quick apply

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Key Responsibilities

Helpdesk Support: Answer phone calls, emails, and IT tickets from staff. Monitoring and maintaining the computer systems and networks.
Troubleshooting: Fix problems with Windows, macOS, Microsoft 365, and office printers. Managing any issues or changes required, such as forgotten passwords, viruses or email issues
Hardware Setup: Prepare laptops, desktops, phones, and accessories for new employees. Working with field engineers to visit customers/employees if the problem is more serious / Testing and fixing faulty equipment.
User Accounts: Create and delete user accounts in Active Directory and Microsoft Entra ID.
Network Support: Fix basic Wi-Fi, router, and VPN connection problems.
Documentation: Write clear guides and update IT records. Updating self-help documents so customers/employees can try to fix problems themselves
Soft Skills: Working with customers/ employees to identify computer problems and advising on the solution / Logging and keeping records of customer/employee queries
Technical Skills: Analyze call logs so you can spot common trends and underlying problems

Requirements and Skills

Experience: 1 to 2 years in an IT support or helpdesk role.
Technical Knowledge: Good understanding of Windows 10/11, Microsoft 365, and basic networking.
Communication: Clear and polite phone and email manner.
Problem-Solving: Ability to find fixes quickly and stay calm under pressure.
Qualifications: Relevant IT degree or certifications

Pay: £30,000.00-£45,000.00 per year

Benefits:

Work Location: Hybrid remote in Coventry