Reservations manager Work, Jobs in Birmingham, Wmd (with Salaries)

Reservations Manager
Albert's Schloss Birmingham —Birmingham
- £30,000 - £31,000 a year
- Weekend availability
- Hospitality
- Bakery
- Phone etiquette
Quick apply
Travel Lifestyle Manager - Arabic Speaking | Overnight
Ten Group —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
- Annual leave
- Work from home
Quick apply
Senior Business Travel Consultant - Out of Hours / Split Shift
Perk —Birmingham
- Full-time
- Bar
- English
- Mentoring
- Relocation assistance
- Annual leave
Senior Business Travel Consultant - Overnights (Fri-Mon)
Perk —Birmingham
- Full-time
- Bar
- English
- Mentoring
- Relocation assistance
- Annual leave
Assistant Manager
The Head Of Steam —Birmingham
- £32,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
6d
Membership and Group Sales Officer
Royal Shakespeare Company —Stratford-upon-Avon
- Full-time
- Databases
- Organisational skills
- Computer skills
9d
Reception Manager
Hogarths Hotel —Kidderminster
- From £32,000 a year
- Weekend availability
- Microsoft Outlook
- Hotel
- Accounting
- Employee discount
Quick apply
3d
Assistant Hotel Manager
ABSN Group —Birmingham
- £25,420.00 - £28,274.94 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Employee discount
Quick apply
7d
Receptionist
Hilton Garden Inn Birmingham Airport —Birmingham
- Part-time
- Bar
- Casual dining restaurant
- Computer literacy
- Employee assistance programme
- Employee discount
Quick apply
3d
Sales Progressor
Churchill Retirement PLC —Bromsgrove
- Organisational skills
- Employee assistance programme
- Sick pay
2d
Graduate Management Trainee - Worcester
Enterprise Mobility —Worcester
- Full-time
- Customer service
- Bachelor's degree
- Team management
Hotel Receptionist
Hogarth's Stone Manor Hotel —Kidderminster
- From £12.80 an hour
- 12 hour shift
- Hospitality
- Hotel
- Front desk
- Free parking
- Employee discount
Quick apply
6d
Sales Executive
Albert's Schloss Birmingham —Birmingham
- £13.45 an hour
- Full-time
- Sales
- Computer literacy
- Computer skills
Quick apply
Golf Experience Attendant - Ansty Golf Club
Get Golfing CIO —Coventry
- £12.71 an hour
- Weekend availability
- Computer literacy
- Organisational skills
- Front desk
- Employee discount
- Referral programme
Quick apply
Sales Advisor
Bloor Homes —Hinckley
- Weekend availability
- Sales
- Employee discount
Hotel night shift leader / 5504 - George Hotel, Bewdley
J D Wetherspoon plc —Bewdley
- £14 an hour
- Full-time
- Customer service
- Hotel
- Conflict management
Quick apply
1d
Housekeeping Supervisor
Staybridge Suites Birmingham —Birmingham
- Weekend availability
- Hotel
- Team management
- Training & development
- Free parking
- Employee assistance programme
Quick apply
11d

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Reservations Manager

Albert's Schloss Birmingham -
Birmingham

Quick apply

Job details

Full-time
£30,000 - £31,000 a year

Qualifications

Hospitality
Sales support
Customer service call handling
Inbound customer enquiry call handling
B2B
Phone etiquette
Guest services telephone call handling
Communication skills

Full job description

£30,000–£31,000 per annum + up to 32% bonus

Reservations Manager – Albert’s Schloss Birmingham

Salary:£30,000–£31,000 per annum + up to 32% bonus

We are looking for a hardworking,talented and experienced individual to join our Sales team at Albert’s Schloss Birmingham,as our new Reservations Manager. If you’re organised,commercially minded and love creating incredible experiences for guests,this could be the role for you!

What you’ll be doing

Reactive Business: Lead the work on reactive incoming business via the website,phone and Outlook,responding to enquiries and converting opportunities into bookings.
Corporate Business:Support the Sales Manager with larger event enquiries,helping to convert corporate and agency business.
Phone Calls:Take the lead on managing incoming phone calls,ensuring every guest receives a warm,professional and knowledgeable experience.
Upsells:Increase spend per head on confirmed bookings by confidently upselling packages,pre-orders,experiences and bolt-ons.
Event Management:Ensure every booking is organised correctly,considering allocations,pre-orders,run sheet notes and all relevant information to ensure a smooth handover to the Operations team.
Showcases: Alongside the Sales Manager,support with seasonal corporate showcases and other sales events to showcase everything Albert’s Schloss Birmingham has to offer.
FAM Trips: Support the wider Sales team with agency and corporate venue FAM trips,helping to showcase our venue and experience.
Off-Peak Shifts:Collaborate with the wider Albert’s Schloss Birmingham team by working evening and weekend shifts when required.

Who we need

Previous experience in a senior sales,reservations or events role is essential,ideally from a hospitality or similar background
Experience in B2B and corporate/agency account management.
A genuine love for hospitality and a desire to go above and beyond for our guests and clients.
Highly organised,commercially minded and computer literate.
Excellent communication and written skills.
Experience using the Collins booking system is desirable.
An excellent phone manner and confidence speaking with a wide range of clients.
Someone who thrives in a fast-paced environment and can keep calm,organised and positive when things get busy.

Who we are

Albert’s Schloss is part of the Mission Mars group,an award-winning,fast-growing hospitality group with venues across the UK,including Rudy’s Pizza,Schiller's Hall and Albert Hall.

Our Bavarian bier hall and alpine-inspired restaurant is a retreat from the modern world where we invite you to discover new things,celebrate one another,and revel in the wünder of our Schloss. Influenced by our travels across Alpine Europe,expect roaring fires,tankards of Europe’s finest bier,delicious Bavarian-inspired dishes from our Cook Haus and bakery,and seven nights of showtime.

Albert’s Schloss Birmingham is at the heart of the city,bringing our unique blend of food,bier,cocktails,entertainment and unforgettable experiences to Birmingham.

We have been rated as a ‘World Class’ place to work by Best Companies,and we truly invest in and develop our people whilst being true to our values of Fun,Authentic,Positive,Initiative,Neighbourly & Committed.

For more information about us,visit www.albertsschloss.co.uk

Rewards

50% off at all Mission Mars venues for you and your friends.
Dreams Machine – have a dream? Enter our Dreams Machine for a chance to win money to help make it happen!
Loyalty bonus scheme.
Invitations to big parties,including our Christmas awards ceremony,summer BBQ and football tournament.
24/7 access to free,confidential and specialist mental health and wellbeing support.
Training and development programme with over 38 courses for various roles and levels.
Annual workshops at exciting (secret) locations.
Trips away to UK and overseas-based partners to enhance your knowledge (and sometimes just for fun…).
An independent culture where your ideas matter.

Candidate Information

We will aim to respond to all applicants within 7 days. If you are successful,you will be contacted about an interview.

At Mission Mars,we’re committed to an inclusive and accessible recruitment process for everyone. If you need any reasonable adjustments at any stage of your application or interview,just let us know at [email protected].

Quick apply

Refine Your Search

reservations manager jobs in birmingham, wmd

Reservations Manager

Travel Lifestyle Manager - Arabic Speaking | Overnight

Senior Business Travel Consultant - Out of Hours / Split Shift

Senior Business Travel Consultant - Overnights (Fri-Mon)

Assistant Manager

Membership and Group Sales Officer

Reception Manager

Assistant Hotel Manager

Receptionist

Sales Progressor

Graduate Management Trainee - Worcester

Hotel Receptionist

Sales Executive

Golf Experience Attendant - Ansty Golf Club

Sales Advisor

Hotel night shift leader / 5504 - George Hotel, Bewdley

Housekeeping Supervisor

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