Accounts Receivable Team Leader
- Salary – £34,421 per annum
- Contract – Full time, Permanent
- Hours – 37.5 hours per week
- Location – Birmingham (Hybrid Working)
- This role does not offer eligibility for visa sponsorship.
This role offers a starting salary within Nacro’s pay structure of £34,421with expected progression to £35,454 within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth
Lead a finance team that helps make a real difference.
At Nacro, we believe everyone deserves the opportunity to build a better future. As one of the UK's leading social justice charities, we support thousands of people every year through housing, education, justice and community services.
We're looking for an experienced Accounts Receivable Team Leader to join our Finance team. This is an exciting opportunity to lead a dedicated team, strengthen financial controls and play a vital role in ensuring the effective management of the organisation's income.
If you're passionate about delivering an excellent finance service, leading people and improving processes, we'd love to hear from you.
About the Role
Reporting to the Financial Accountant, you'll lead the day-to-day operation of the Accounts Receivable function, ensuring all organisational income is collected, allocated and reported accurately and efficiently.
You'll oversee income from housing rents, Housing Benefit, Universal Credit and trade debtors, ensuring strong financial controls, effective credit control and excellent customer service. Working closely with colleagues across Finance, Housing and operational teams, you'll help maximise cash collection while driving continuous improvement across systems and processes.
This is an excellent opportunity for someone who enjoys combining technical finance expertise with leadership, stakeholder engagement and service improvement.
What You'll Be Doing
- Leading the Accounts Receivable team and supporting the development of Finance Officers and Finance Assistants.
- Managing end-to-end accounts receivable processes, including invoicing, income allocation, reconciliations and month-end activities.
- Overseeing credit control and aged debt, helping maximise cash collection and minimise outstanding balances.
- Managing housing income, including rent, Housing Benefit and Universal Credit receipts.
- Completing and reviewing bank reconciliations and ensuring all income is accurately allocated.
- Maintaining strong financial controls, audit trails and compliance with organisational policies and financial regulations.
- Supporting internal and external audits and resolving financial discrepancies.
- Identifying opportunities to improve financial processes, systems and reporting.
- Building strong working relationships across Finance and the wider organisation, providing responsive and professional financial support.
You’ll be someone who has:
- An AAT Level 3 qualification or equivalent finance experience.
- Significant Accounts Receivable experience, ideally within a Housing Association, Local Authority or similarly complex organisation.
- Experience leading or supervising a finance team.
- Strong knowledge of reconciliations, journals, income management and financial controls.
- Excellent analytical, organisational and problem-solving skills.
- Strong Microsoft Excel and financial systems experience.
- Excellent communication skills and the ability to build positive relationships with a wide range of stakeholders.
- A proactive approach with a passion for improving processes and delivering excellent customer service.
Experience within the charity or housing sector and knowledge of Charity or Housing SORP would be advantageous but is not essential.
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Click here to view the Candidate pack
Application deadline: 26/07/26
Nacro is fair and inclusive employer
At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed at application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service on 0300 123 1999 or [email protected].
