Customer support & client services Work, Jobs in Bletchley, Bkm (with Salaries)

Customer Complaints Advisor
Return on Investment Ltd —Milton Keynes
- £24,850 - £26,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Word
- Communication skills
Customer Champion - Fixed Term Contract
Personal Group —Milton Keynes
- £26,000 - £27,500 a year
- Hybrid work
- Microsoft Word
- Communication skills
Quick apply
3d
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Customer service
- English
Quick apply
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Communication skills
Client Service Officer
AMS Mediation Services Ltd —Milton Keynes
- £21,160 - £24,785 a year
- Part-time
- Microsoft Word
- Customer service
- Computer literacy
- Relocation assistance
Quick apply
21h
Office Receptionist
Pictons Solicitors —Milton Keynes
- From £25,800 a year
- Full-time
- Computer literacy
- Administrative experience
- Accounting
Quick apply
Catering Assistant
Impact Food Group —Milton Keynes
- £5,211.10 a year
- Part-time
- School
- Employee discount
Quick apply
Call Centre Agent - Fundraising
DTV Optimise Ltd —Bedford
- From £26,520 a year
- 8 hour shift
- CRM software
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Field Support Specialist
FOODHUB —Milton Keynes
- £34,258 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
- Employee assistance programme
- Gym membership
Quick apply
2d
Conference & Events Hospitality Assistant- Kents Hill Park
Levy —Milton Keynes
- £13.45 an hour
- Full-time
- Guest services
- Employee assistance programme
- Employee discount
8d
HR Assistant
Safenames Ltd —Milton Keynes
- £26,750 - £29,492 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
8d
Fraud Analyst
FIS Global —Milton Keynes
- £12.71 an hour
- Full-time
- Computer literacy
- Data analysis skills
- Organisational skills
- Free parking
- Paid training
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Intelligence and Incident Response Co-ordinator
Wilson James —Milton Keynes
- £14.58 an hour
- Customer service
- Data analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Client Support Advisor
Atlantic Data Ltd —Milton Keynes
- From £25,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Life insurance
Quick apply
4d
Control Room and Mobile Patrol Officer
Aegis Support Services —Wolverton
- £13.45 an hour
- Full-time
- Computer literacy
- Bachelor's degree
- Driving
Quick apply
Sales Executive
Charity Link —Milton Keynes
- £40,000 - £45,000 a year
- Weekend availability
- No experience needed
- Negotiation
- Annual leave
- Employee discount
Quick apply
Luxury Events & Fundraising Relationship Executive
Globexpert Fundraising Ltd. —Towcester
- Up to £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- Marketing
- Free parking
- Flexitime
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Northampton
- £3,800 a month
- Full-time
- Sales
Quick apply

I want to receive the latest job alerts for customer support & client services in bletchley, bkm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Complaints Advisor

Return on Investment Ltd -
Milton Keynes

Quick apply

Job details

Permanent
£24,850 - £26,000 a year

Benefits

Free parking
Annual leave
Company pension
Car scheme

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Complaint handling
Organisational skills
Customer interaction
Communication skills
Negotiation

Full job description

Customer Complaints Advisor
Location: Milton Keynes - Hybrid Working
Salary: £24,850 - £26,000 + Bonus
Hours: Shift-based between 8:30am - 7:00pm Monday to Friday and 9:00am - 1:00pm Saturdays

Help shape exceptional customer experiences

At ROI, we're helping shape the future of fleet by combining people, technology and industry expertise to solve complex challenges for some of the biggest names in automotive. As the UK's leading automotive support agency, we partner with over 70% of automotive brands, delivering customer engagement, technology, insight and marketing solutions that drive measurable results.

As we continue to grow, we're looking for a Customer Complaints Advisor to join our team supporting one of our long-standing automotive partners, Kia.

If you're someone who enjoys solving problems, takes ownership of customer outcomes and thrives in a fast-paced environment, this is an opportunity to make a genuine impact. Every conversation you have helps strengthen customer relationships and contributes to the success of both our clients and our business.

The role

As a Customer Complaints Advisor, you'll support customers across multiple channels including phone, email and webchat, delivering professional, empathetic and efficient resolutions.

Working as part of a collaborative, high-performing team, you'll take ownership of customers from start to finish, ensuring every interaction reflects the high standards our customers expect.

This is a varied and fast-paced role where you'll manage a high volume while maintaining excellent attention to detail and meeting service level expectations.

No two days are the same, so we're looking for someone who stays calm under pressure, communicates confidently and genuinely enjoys helping people.

What you'll be doing

Managing customer complaints and enquiries via telephone, email and webchat.
Taking ownership of cases through to resolution.
Investigating customer concerns with accuracy and attention to detail.
Delivering fair and timely outcomes while balancing customer needs with business requirements.
Working to service level agreements and quality standards.
Collaborating with colleagues and sharing knowledge to deliver the best customer experience.
Continuously developing your knowledge and skills to deliver outstanding service.

What we're looking for

We're looking for people who combine empathy with confidence and enjoy finding solutions.

You'll ideally have:

The ability to understand situations from the customer's perspective.
Excellent written and verbal communication skills.
A calm, resilient and positive approach when handling challenging conversations.
Strong organisational skills with excellent attention to detail.
A proactive approach to problem-solving.
Good negotiation skills and sound judgement.
A collaborative mindset with a willingness to support others and share knowledge.
A desire to learn, adapt and continuously improve.

What you'll get in return

We believe great people deserve a great experience too.

Our benefits include:

£500 annual Health & Wellbeing Allowance to spend on your physical or mental wellbeing.
Hybrid working following training.
Team social events.
Free parking.
Access to Education Bursaries to support your personal and professional development.
Birthday day off plus a birthday voucher.
Company pension.
Healthcare plan.
Annual leave that increases with service.
Employee car purchase schemes.

Why ROI?

At ROI, you'll have the opportunity to do meaningful work that makes a visible difference. You'll be trusted to take ownership, supported by experienced colleagues who value collaboration over ego, and encouraged to keep learning as technology continues to transform our industry.

We're building teams that embrace curiosity, adaptability and continuous improvement, creating rewarding careers in a business that's helping shape the future of fleet.

If you're looking for a role where your work has real impact and you can continue to grow your career, we'd love to hear from you.

Apply today and become part of our journey.

Quick apply

Refine Your Search

customer support & client services jobs in bletchley, bkm

Customer Complaints Advisor

Helpdesk Agent (Full Time Office Working inc weekends)

Customer Champion - Fixed Term Contract

Account Co-Ordinator

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Client Service Officer

Office Receptionist

Catering Assistant

Call Centre Agent - Fundraising

Field Support Specialist

Conference & Events Hospitality Assistant- Kents Hill Park

HR Assistant

Fraud Analyst

Contact Centre Operations Manager

Intelligence and Incident Response Co-ordinator

Client Support Advisor

Control Room and Mobile Patrol Officer

Sales Executive

Luxury Events & Fundraising Relationship Executive

JUNIOR SALES ADVISOR

I want to receive the latest job alerts for customer support & client services in bletchley, bkm

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected