Call center Work, Jobs in Blisworth, Nth (with Salaries)

Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Telesales Agent
AWR Northampton —Northampton
- £25,000 - £45,000 a year
- Part-time
- Sales
- In-person
- Communication skills
Quick apply
2d
Call Handler
EMED Group —Banbury
- £12.71 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Collections Specialist
BSI —Milton Keynes
- £28,050 - £33,000 a year
- Hybrid work
- Microsoft Excel
- ERP systems
- Communication skills
- Annual leave
- Bereavement leave
General Practice Call Handler
One Medical Group —Milton Keynes
- £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Administrative experience
- Annual leave
- Referral programme
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Towcester
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
SPA Administrator / Call Handler - Banbury or Abingdon
Oxford Health NHS Foundation Trust —Banbury
- £25,760 - £27,476 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
9d
Telephone Market Research Interviewer (In office)
Prevision Research —Milton Keynes
- £12.21 an hour
- Temporary
- Data analysis skills
- Computer skills
- Typing
- Free parking
- Employee assistance programme
Quick apply
Front Line Call Handler / Admin Assistant
Woolley & Co, Solicitors —Warwick
- £20,000 - £23,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
4d
Customer Service Assistant
Specsavers —Banbury
- Up to £12.91 an hour
- Part-time
- Customer service
- Front desk
- Employee discount
- Sick pay
Customer Liaison Officer
Network Plus —Lutterworth
- £30,000 a year
- Customer service
- Supervising experience
- Leadership
Quick apply
B2B Telesales
Midpoint Communications —Bletchley
- £25,000 - £35,000 a year
- Full-time
- Salesforce
- In-person
Quick apply
9d
Claims Settlement Advisor
Copart —Bedford
- £28,976 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Life insurance
Quick apply
10d
Call Handler / Office Administrator
Property Dr Ltd —Aylesbury
- £12.21 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
8d
Telesales Executive
Mitie —Wellingborough
- Full-time
- Sales
- Customer service
- Communication skills
Sales & Service Team Leader
Gallagher —Rugby
- £32,000 - £37,000 a year
- Full-time
- Management
- Leadership
- Life insurance
- Referral programme
7d
Sales Assistant
Verisure Services (UK) Limited —Ampthill
- Full-time
- Sales
- Communication skills
Quick apply
Customer Service Operator - 6 month contract
Booker Group —Wellingborough
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
2d
Sales Executive
Verisure Services (UK) Limited —Bedford
- Full-time
- Sales
- Driving
- Communication skills
Quick apply
Sales Consultant
Verisure Services (UK) Limited —Buckingham
- Full-time
- Sales
- Communication skills
Quick apply

I want to receive the latest job alerts for call center in blisworth, nth

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Contact Centre Advisor (Night Shift)

Ostara Systems -
Milton Keynes

Apply Now

Job details

£21,000 - £23,000 a year

Benefits

Company pension

Qualifications

Microsoft Excel
Customer service
GCSE
English
Organisational skills
IT
Communication skills

Full job description

An excellent opportunity has arisen for a Contact Centre Advisor to join a leading company within the Maintenance and Facilities Management environment.

We are looking for a performance-driven candidate with effective communication skills to be at the start of the Customers journey, using their excellent customer service skills to identify the caller's requirements at their point of initial contact. Our advisors are pivotal in making it the best and easiest customer experience, exhibiting the company values at all times.

As an advisor you will work in an engaging environment supported by leaders who have your personal development at heart helping you become the best version of yourself, they work hard however in return we also strive to acknowledge and recognise their teams for going over and above in their day to day duties.

The ideal candidate must be able to deliver support via the telephone in the following key areas:

Support to Maintenance Contractors and Customers using a proprietary software system.

Deal with customer calls, managing their expectations and resolving any issues they report ensuring a right first-time resolution

Manage their own work flow and administrative tasks in line with client SLAs Maintain up to date records in the proprietary software system, enabling accurate management information to be available for reporting and accounting purposes.

Communicate both internally and externally with emphasis on a pro-active service delivery

To take ownership and responsibility for all enquiries presented to the Contact Centre, identifying customers needs and using appropriate questioning and listening skills to identify and offer appropriate solutions.

Ensure a seamless customer journey by providing accurate information and guidance to all customers and liaising with relevant departments.

To actively promote and act as an Ambassador for the services which our clients represent.

To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to at all times.

To establish, develop and maintain great working relationships with all work colleagues to ensure a one team approach to the delivery of the performance standards and business objectives for the Contact Centre.

Be an active contributor and work collaboratively with key departments by providing insight and ideas on improving our Customer experience.

Take proactive steps to positively impact Contact Centre targets & measures. With drive and passion, you will strive to meet department standards on a day to day basis with your customer always in mind.

To ensure a clear knowledge and understanding of team objectives and priorities

Key Experience, Knowledge & Skills:

Knowledge of office applications including Word and Excel

Strong verbal and written communication skills within a professional environment 2 years or more experience working in a customer service environment

Ability to read and understand technical documentation

Effective in ensuring the customer is at the forefront of all we do

Demonstrate a strong commitment to customer service in all activities

Demonstrate a desire to learn and succeed in a service environment

Excellent problem-solving skills

Excellent communication & Influencing skills

Experience of working a nightshift.

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 10 days, please assume you have been unsuccessful on this occasion.

If you feel you match the required criteria we are looking for, then please do not hesitate in applying for the role.

Requirements

5 GCSE passes at grade C or above or equivalent including English and Maths
Excellent communications skills
Exceptional attention to detail
Strong Organisational skills

Benefits

The role offers a comprehensive benefits package, including pension, healthcare and death in service following successful completion of a probation period.

Shift Pattern

4 days on, 4 days off rota.

8.30pm 7.30am

The Helpdesk is 24/7 and so Bank Holiday working is required.

Apply Now

Refine Your Search

call center jobs in blisworth, nth

Contact Centre Advisor (Night Shift)

Telesales Agent

Call Handler

Collections Specialist

General Practice Call Handler

JUNIOR SALES CONSULTANT

SPA Administrator / Call Handler - Banbury or Abingdon

Telephone Market Research Interviewer (In office)

Front Line Call Handler / Admin Assistant

Customer Service Assistant

Customer Liaison Officer

B2B Telesales

Claims Settlement Advisor

Call Handler / Office Administrator

Telesales Executive

Sales & Service Team Leader

Sales Assistant

Customer Service Operator - 6 month contract

Sales Executive

Sales Consultant

I want to receive the latest job alerts for call center in blisworth, nth

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected