It Work, Jobs in Bollington, Chs (with Salaries)

IT Service Support Analyst
Bodycote —Macclesfield
- Hybrid work
- Windows
- Continuous improvement
- No degree
Desktop Support Engineer
Together —Cheadle
- Full-time
- Mentoring
Quick apply
5d
IT Support Engineer
Chapel-en-le-Frith High School —Chapel en le Frith
- £32,347 - £34,317 a year
- Full-time
- Budgeting
- In-person
- School
- Sick pay
Quick apply
9d
IT Technician
PIXEL SPHERE LTD —Stockport
- £35,420.00 - £46,727.49 a year
- Full-time
- Windows
- Analysis skills
- Linux
- Sick pay
Quick apply
IT Technician
The Barlow RC High School —Manchester
- £29,064 - £32,061 a year
- Full-time
- Communication skills
- School
- Free parking
- Health & wellbeing programme
Quick apply
12d
IT Infrastructure & Support Technician
Clarion Security Systems Ltd —Manchester
- £32,000 - £38,000 a year
- Full-time
- Social media management
- SharePoint
- In-person
Quick apply
9d
IT Infrastructure Operations Manager
Haier Europe —Birchwood
- Full-time
- Hybrid work
- Travel
- Leadership
- Employee assistance programme
- Employee discount
13d
Pick Up IT and Network Support Administrator
DPD Group UK —Stoke-on-Trent
- Up to £33,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Free parking
Quick apply
5d
Technical Support Advisor 2nd Line Telco
Focus Group —Manchester
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
IT Administrator
Express Solicitors —Manchester
- £26,500 a year
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Employee assistance programme
IT Infrastructure Support Technician
BSW Group —Stoke-on-Trent
- Full-time
- In-person
- Communication skills
- Employee discount
Quick apply
12d
IT & Maintenance Support Administrator
FAIRMONT —Knutsford
- Full-time
- Hotel
- In-person
- Resort
Quick apply
IT Specialist
Clio —Manchester
- £53.70 - £72.70 an hour
- Full-time
- Google Suite
- Communication skills
- Life insurance
2d
Internal IT Technician
Datel —Warrington
- Communication skills
NetSuite System Administrator
MetroRod Ltd —Macclesfield
- Up to £50,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
School IT Technician
Dataspire Solutions Ltd —Northwich West
- £25,000 - £28,000 a year
- Full-time
- Maintenance
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint
Level 4 Network Engineer Apprentice
Primary Goal —Glossop
- Full-time
- School
- Employee assistance programme
- Employee discount
Technical Support Advisor
Johnson Controls —Manchester
- Weekend availability
- Communication skills
- Free parking
- Annual leave
Service Desk Technician
TrinityBridge —Northwich
- CRM software
3d

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IT Service Support Analyst

Bodycote -
Macclesfield

Apply Now

Job details

Permanent

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
ITIL Certification
Software deployment
Stakeholder liaison
Incident queue management
Microsoft Exchange
Windows
Continuous improvement
Computer hardware
CompTIA Network+
ServiceNow
IP networking
Customer support
Customer interaction
Application support
Fault diagnosis and repair
BTEC
PowerShell scripting
PowerShell
CompTIA A+
Intune
Mobile devices

Full job description

About Bodycote

At Bodycote, we’re more than the world’s leading provider of heat treatment and specialist thermal processing services. We’re a people business at heart. Our commitment to innovation and sustainability shapes everything we do. With a global footprint and a culture built on collaboration, curiosity, and continuous improvement, we create an environment where you can grow, contribute, and make a meaningful impact. Sustainability is central to our future. We’re on an ambitious journey to reduce our environmental impact through advanced technologies, smarter processes, and ongoing innovation, with our teams around the world playing a key role in making that happen.

The Role

As IT Service Support Analyst, you’ll be the primary point of contact for IT incidents, service requests, and technical enquiries, delivering a high-quality, customer-focused support experience. You’ll take ownership of the triage, prioritisation, diagnosis, and resolution of hardware, software, network, and application issues through a blended first and second line support model, generally provided remotely, delivering meaningful outcomes for our business, our customers, and the industries we serve.

This role is within our IT Service Delivery organisation and is responsible for ensuring incidents and service requests are managed efficiently in line with agreed service levels, while maintaining clear communication, ownership, and a strong customer focus throughout the lifecycle.

This role is focused on customer experience across our regional locations, delivering incident management, technical support, operational stability, and continual improvement.

The role builds and maintains strong relationships with customers, colleagues, and external partners, recognising that trust, communication, and collaboration are essential to understanding needs, resolving issues effectively, and delivering a high-quality service experience.

Who We’re Looking For

We’re looking for someone who brings:

Windows operating systems, server and client operating systems.
Microsoft technologies including Microsoft 365, Active Directory, Microsoft Entra ID, Group Policy, Active Directory, Exchange, NTFS and File Sharing permissions.
Device imaging, builds, provisioning, configuring, deploying, and supporting end-user devices, including laptops, desktops, mobile devices, and peripherals.
Software deployment, patch management, and endpoint lifecycles.
Ability to diagnose and troubleshoot hardware, operating system, application, and device performance issues.
Networking fundamentals, including TCP/IP, DNS, DHCP, VPN, Wi-Fi, and remote access technologies.
Experience supporting endpoint security and device management solutions, including AV, EDR, Microsoft Defender, CrowdStrike Falcon, Intune (or equivalent), alongside a sound understanding of IT security principles, access management, MFA, and data protection.
Familiarity with platforms such as HaloITSM / ServiceNow or equivalent tools.
Working experience, along with a strong understanding of ITIL Incident, Request, Problem, Knowledge, Change and Major Incident Management processes.
Experience in meeting SLA and KPI performance standards.

Qualifications

GCSEs (or equivalent), including English and Maths, or equivalent relevant experience in an IT support environment
Microsoft, CompTIA (A+, Network+), or other relevant technical certifications
Qualifications or training in endpoint management, device provisioning, or modern workplace technologies (e.g., Microsoft Intune, Autopilot, Microsoft 365)
Minimum of 3 years’ experience in a customer facing role supporting a Windows based environment
ITIL Foundation certification
Degree, Diploma, BTEC, or equivalent qualification in Information Technology, Computer Science, or a related discipline
Additional European language skill is welcome
Basic PowerShell scripts/automation

What’s In It for You

Career progression opportunities within a global organisation

Exposure to international projects and change initiatives

A supportive, inclusive culture where your development matters

The opportunity to help shape the next chapter of our business

Competitive salary and benefits package

Location & Work Pattern

This role is based in Macclesfiled with hybrid regime- 3-4 days a week in the office in Macclesfield. Some travel may be required depending on business needs.

Ready to Apply?

If you’re ready to join Bodycote and make a real impact, we’d love to hear from you. Apply today and start your journey with us.

We are an equal opportunity employer. All qualified applicants will be considered regardless of characteristics protected by local law, including (where applicable) gender, age, disability, sexual orientation, religion or belief, and ethnic origin. We are committed to creating a diverse and inclusive work environment.

#LI-KA1

Apply Now

Refine Your Search

it jobs in bollington, chs

IT Service Support Analyst

Desktop Support Engineer

IT Support Engineer

IT Technician

IT Technician

IT Infrastructure & Support Technician

IT Infrastructure Operations Manager

Pick Up IT and Network Support Administrator

Technical Support Advisor 2nd Line Telco

IT Administrator

IT Infrastructure Support Technician

IT & Maintenance Support Administrator

IT Specialist

Internal IT Technician

NetSuite System Administrator

School IT Technician

IT Support Engineer

Level 4 Network Engineer Apprentice

Technical Support Advisor

Service Desk Technician

I want to receive the latest job alerts for it in bollington, chs

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