Call center Work, Jobs in Bordon, Ham (with Salaries)

Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Telemarketer/Appointment Maker
Business Technology Partners Ltd —Fareham
- £30,000 a year
- Part-time
- CRM software
- Sales
- English
- Free parking
Quick apply
12d
Call Handler
Ravenscroft Motor Co Ltd —Fleet
- £31,000 - £33,500 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Customer Fulfillment Center Advisor
Reading Borough Council —Reading
- £28,142 - £33,699 a year
- Full-time
- Customer service
- Communication skills
1d
Medical Call Handler
The Cambridge Practice —Aldershot
- From £24,784.50 a year
- Full-time
- Administrative experience
- Office experience
- Health & wellbeing programme
- Sick pay
Quick apply
14d
Call Centre Triage Advisor
National Centre for Domestic Violence —Guildford
- £24,800 a year
- Full-time
- Hybrid work
- Management
- Typing
- In-person
- Free parking
Quick apply
Call Handler / Receptionist
Swan Medical Group —Petersfield
- From £12.97 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
14d
Telesales Executive
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £24,500 a year
- Full-time
- CRM software
- Salesforce
- In-person
- Free parking
- Employee assistance programme
Quick apply
13d
Senior Telemarketing Executive
Chrome Telecom Limited —Whiteley
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Salesforce
- In-person
- Referral programme
Quick apply
Call Handler
Living Well Partnership —Southampton
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
7d
Telesales Account Manager - Belfast / Remote
Yell Ltd —Reading
- £29,000 a year
- Full-time
- Remote
- Sales
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
CONTACT CENTRE ADVISOR
Merlin Entertainments —Chertsey
- £12.80 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Contact Centre Specialist
Brooklands Driving Experiences Ltd. —Weybridge
- £27,000 a year
- Weekend availability
- Customer service
- Salesforce
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Supervisor, Export Customer Service
Thermo Fisher Scientific —Basingstoke
- Full-time
- Management
- Customer service
- ERP systems
Telesales Executive
Telecom Acquisitions Ltd. —Horsham
- Full-time
- Customer service
- Free parking
- Employee discount
Quick apply
Call Centre Manager
Alexander Dennis —Farnborough
- Full-time
- Hybrid work
- Customer service
- Leadership
Quick apply
9d
CONTACT CENTRE ADVISOR – FEEDBACK
Merlin Entertainments —Chertsey
- £12.80 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Reading
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Sales and Service Executive - Fluent French required
TaylorMade Golf Company —Basingstoke
- Full-time
- Oracle
- Sales
- Customer service
Telemarketing Executive
Sirus Telecom —Eastleigh
- Leadership

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Contact Centre Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Contact Centre Associate

“Deliver exceptional service. Make a real difference to customers every day.”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

This role is based in Basingstoke on site 5 days a week Monday to Friday 09.00 to 17.30

The role and what you’ll deliver:

We have an exciting opportunity for a Contact Centre Associate to join our growing team in Basingstoke.

In this role, you will be at the heart of our customer experience—supporting customers across our Savings and Omni Capital Retail Finance divisions.

You’ll handle a wide variety of customer queries via phone, email and online messaging, ensuring every interaction reflects our commitment to exceptional service.

Specifically, you will:

Deliver high-quality customer service via telephone, email and online channels
Support customers with savings products, account queries and online services
Assist customers in opening new accounts and managing existing ones
Handle retail finance queries including account balances, payment support and general enquiries
Maintain accurate records and ensure all communications are professional and clear
Build confidence and trust with customers while representing the Castle Trust Bank brand
Adapt to a variety of daily queries in a fast-paced contact centre environment

What you’ll bring:

Essential

Proven customer service experience, ideally in a contact centre or telephone-based role
Confidence handling a high volume of customer interactions
Excellent communication skills (both written and verbal)
Strong attention to detail and ability to manage tasks effectively
A positive, customer-focused mindset with a passion for helping people
Comfortable using multiple computer systems and Microsoft Office products
Self-motivated, organised and able to work both independently and as part of a team
Adaptable and comfortable working in a changing environment

Desirable

Experience within financial services

Recruitment Process

Initial call with HR
On-site interview in Basingstoke with the hiring team

Why join Castle Trust Bank?

Competitive salary is starting at £25,500, rising to £26,500 once fully competent
Annual performance-related bonus (up to 10%)
Generous pension scheme via Hargreaves Lansdown
Life assurance
25 days holiday + bank holidays (with option to buy/sell up to 5 days)
Additional paid volunteering day
Healthcare benefits through Equipsme
Employee Assistance Programme (LifeWorks)
Free eye test vouchers
Discounted gym membership
Season ticket travel loans (where applicable)

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

call center jobs in bordon, ham

Contact Centre Associate

Telemarketer/Appointment Maker

Call Handler

Customer Fulfillment Center Advisor

Medical Call Handler

Call Centre Triage Advisor

Call Handler / Receptionist

Telesales Executive

Senior Telemarketing Executive

Call Handler

Telesales Account Manager - Belfast / Remote

CONTACT CENTRE ADVISOR

Contact Centre Specialist

Supervisor, Export Customer Service

Telesales Executive

Call Centre Manager

CONTACT CENTRE ADVISOR – FEEDBACK

JUNIOR SALES CONSULTANT

Sales and Service Executive - Fluent French required

Telemarketing Executive

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