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Services Assistant

Sainsbury's -
Poole

Apply Now

Job details

Permanent | Part-time
£13.23 an hour
8 hours ago

Benefits

Discounted or free food
Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Complaint handling

Full job description

Services Assistant

Rate: £13.23 per hour
Location: Poole Store, Poole, BH15 1XU
Hours: Part time, 17.00 hours per week
Contract type: Permanent
Business area: Retail
Closing date: 15 August 2026
Requisition ID: 400075709

Shift hours
Monday: 06:00 - 12:00
Friday: 06:00 - 12:00
Sunday: 10:00 - 16:00

Working in our stores:

Our stores are fast-paced environments where no two days are ever the same. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.

Eligibility:

You must be above the school-leaver age in your country School leaving age - GOV.UK
If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
You must have Right to Work eligibility in the UK

Contracted Hours

Sunday 10:00-16:00

Monday 06:00-12:00

Friday 06:00-12:00

Total Hours: 17 hours.

*PLEASE READ * The successful candidate must be 18 years or older. The candidate must also be able to commit to these hours during the educational term time table and holidays.

What you’ll be doing:

Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help
Be technically-savvy with a keen eye for detail by completing our commercial routines, printing and displaying shelf tickets and advertising.
Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
Build great knowledge about our products, services and promotions to help provide recommendations
Dealing with complaints, refunds.
Safely moving and retrieving trolleys in our customer car parks
Working flexibly across the store as needed

What makes a great Sainsbury’s Colleague:

Friendly and welcoming with a genuine enthusiasm for helping customers
Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
Takes responsibility for owning tasks and uses initiative to solve problems
Always prepared to work flexibly and productively across the store to a high standard - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
Comfortable in learning to use new digital tools and technology to do your job brilliantly
Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers

Working for us has great rewards:

We truly value our colleagues and provide market-leading benefits and training to reflect that:

Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday
Free food and hot drinks - provided for Colleagues in all our stores
Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
Pension – we’ll match between 4-7.5% of your pension contributions
Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Sainsbury's stores here.

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.

We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

As part our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Apply Now

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