Technical support Work, Jobs in Bournemouth, Dor (with Salaries)

IT Support Engineer
Better —Bournemouth
- £30,000 - £35,000 a year
- Full-time
- SharePoint
- Employee assistance programme
- Employee discount
Quick apply
11d
IT Support Trainee Technician
Faerch Group —Poole
- From £26,500 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Travel
Quick apply
Security & Systems Administrator
Draken —Bournemouth
- Continuous improvement
- Travel
IT Systems and End User Administrator (1 Year FTC)
IMI Plc - Legacy Precision —Poole
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
[260820] IT Services Technician
Hill View Primary Academy —Bournemouth
- £26,824 - £29,540 a year
- Call to connect
- In-person
- Communication skills
- School
- Employee assistance programme
3d
IT Systems and End User Administrator
IMI Plc - Legacy Precision —Poole
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
IT Systems and End User Administrator
IMI plc —Poole
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
IT Systems and End User Administrator
IMI Process Automation —Poole
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
ServiceDesk Technician
Arts University Bournemouth —Poole
- £25,804 a year
- Full-time
- English
- Organisational skills
11d
IT Support Engineer
GHG Solutions Ltd —Southampton
- £26,400 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Support Engineer
Benifex —Southampton
- Remote
- Continuous improvement
- Communication skills
- Employee assistance programme
3rd Line ServiceDesk Analyst
Vissensa Limited —Lyndhurst
- £38,000 - £45,000 a year
- Full-time
- Analysis skills
- Travel
- Mentoring
- Free parking
- Work from home
Quick apply
5d
Technology Support Analyst
Associated British Ports —Southampton
- Full-time
- Azure
- Travel
- Mentoring
10d
Product Consultant
Nourish Care —Bournemouth
- Full-time
- Hybrid work
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Desktop Support Technician
Exponential-e —Southampton
- Maintenance
- Travel
- SharePoint
- Referral programme
Quick apply
Assistant Support Technician
University Hospital Southampton NHS Foundation Trust —Southampton
- £28,392 - £31,157 a year
- Full-time
- Time management
- Annual leave
- Employee discount
5d
Customer Service Advisor
ST4 Group Ltd —Southampton
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- In-person
Quick apply
IT Applications Support Analyst
Blake Morgan —Southampton
Technical Support Engineer
Trane Technologies —Southampton
- Full-time
- Schematics
- Engineering
- Continuous improvement
Finance Systems Administrator
Ocean Infinity —Southampton
- Up to £50,000 a year
- Full-time
- Salesforce
- JavaScript
- Communication skills

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IT Support Engineer

Better -
Bournemouth

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
11 days ago

Benefits

On-site gym
Employee assistance programme
Employee discount

Qualifications

Technical troubleshooting
IT management
User account provisioning
Encryption
Process improvement
Microsoft Exchange
User account management
Onboarding coordination
VoIP
IT permissions management
SharePoint
HubSpot
Remote diagnostics
Help desk

Full job description

Job Title: IT Support Engineer

Location: Bournemouth

Salary: £30-35,000

About Us

Better is a leading provider of telecommunications solutions, dedicated to delivering exceptional service to our customers. We pride ourselves on our innovative approach and commitment to customer satisfaction. Our Bournemouth office is a vibrant and supportive environment where every team member plays a crucial role in our success.

Role Overview

This role is responsible for owning and running Better’s internal IT, ensuring every team member has secure, reliable access to the tools and systems they need. You’ll take control of our Microsoft 365 environment, CRM platform, and telephony systems, as well as oversee all day-to-day IT support. You’ll also lead on new starter onboarding, IT inductions, desk moves, and process improvements, keeping our growing team productive and secure.

Requirements

Key Responsibilities:

Provide responsive IT support to all employees, resolving hardware, software, and access issues.

Administer and optimise Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) and maintain the company’s CRM and telephony systems.
Set up new starters with laptops, phones, headsets, accounts, and permissions; deliver IT inductions and support smooth desk moves.
Maintain a clear inventory of hardware and software; track allocation and life cycle of equipment.
Ensure IT security standards are met, including MFA, password policy, device encryption, and access control.
Keep documentation up to date (system maps, IT processes, troubleshooting guides).
Identify and implement improvements to internal IT processes, employee experience, and system reliability.
Support future growth by advising on tools, licences, and IT infrastructure requirements.
Provide remote support to the Rentals department, assisting with the installation and setup of phone systems for rental customers, troubleshooting any issues remotely and ensuring installations are completed smoothly and efficiently.

What we're looking for:

- Experience troubleshooting hardware, software, and user access issues in an IT support environment.
- Strong Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive, security & compliance centre).
- Solid understanding of VoIP systems and telephony management.
- Experience with CRM platforms (HubSpot preferred, but any major CRM is useful).
- Strong troubleshooting and problem-solving skills; able to work independently and prioritise well.
- Proactive, organised, and detail-driven with a solutions-focused mindset.
- Clear and approachable communication style, able to support technical and non-technical users alike.
- Eligible to work in the United Kingdom.

Benefits

- Annual salary: £30-35,000 per year
- Opportunity to work in a dynamic and supportive team environment.
- 25 days holiday plus bank holidays, increasing by 1 day for every year of service, plus your birthday off and Christmas shutdown
- Early finish Fridays
- Modern office with an onsite café and gym and Central Bournemouth location, just 2 minutes from the beach.
- Access to a confidential third-party Employee Assistance Programme (EAP), including an online GP service and counselling sessions whenever you need them.
- Monthly staff awards with quarterly dinner and drinks at top local restaurants.
- Ongoing training and development opportunities.
- Enjoy events such as summer parties, Christmas celebrations and charity fundraisers.
- Access to discount at popular retailers

Quick apply

Refine Your Search

technical support jobs in bournemouth, dor

IT Support Engineer

IT Support Trainee Technician

Security & Systems Administrator

IT Systems and End User Administrator (1 Year FTC)

[260820] IT Services Technician

IT Systems and End User Administrator

IT Systems and End User Administrator

IT Systems and End User Administrator

ServiceDesk Technician

IT Support Engineer

Support Engineer

3rd Line ServiceDesk Analyst

Technology Support Analyst

Product Consultant

Desktop Support Technician

Assistant Support Technician

Customer Service Advisor

IT Applications Support Analyst

Technical Support Engineer

Finance Systems Administrator

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