Internal sales team leader Work, Jobs in Bradford (with Salaries)

Customer Services Team Leader
DRiV Incorporated —Bradford
- £37,000 - £48,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
Internal Sales Team Leader
Watson-Marlow Fluid Technology Solutions —Huddersfield
- Hybrid work
- Communication skills
- Time management
- Annual leave
Internal Sales Team Leader
Watson Marlow Fluid Technology Solutions —Huddersfield
- Hybrid work
- Communication skills
- Time management
- Annual leave
Customer Services Team Leader
DRiV —Bradford
- Customer service
- English
- Microsoft Office
Trading Coordinator
Ring Automotive Limited, Leeds, UK —Leeds
- Full-time
- Remote
- Microsoft Office
- Free parking
- Annual leave
Quick apply
12d
General Manager
NPS Engineering Group —Bradford
- Full-time
- Sales
- Engineering
- ERP systems
- Free parking
Quick apply
6d
Sales Administrator
Pet Brands Ltd —Batley
- £28,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
Quick apply
12d
Temporary Sales Assistant
Sports Direct —Bradford
- Part-time
- Communication skills
- Flexible schedule
Quick apply
5d
Advanced Specialist, Sales
Pearson —Bradford
- Sales
- Travel
- Organisational skills
- Employee discount
Depot Manager
Blok N Mesh —Barnsley
- £18 an hour
- Full-time
- Management
- Supervising experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
13d
Engagement Officer
Reed In Partnership —Leeds
- £26,300 - £32,000 a year
- Full-time
- Sales
- Continuous improvement
- Travel
- Annual leave
- Flexible schedule
Apprentice Retail Sales Assistant
Superdrug —Bradford
- £9.75 - £10.55 an hour
- Sales
- Customer service
- Communication skills
- Store discount
- Employee discount
Sales Engineer - Civils And Drainage
Marshalls PLC —Leeds
- £32,000 - £38,000 a year
- Full-time
- Remote
- Sales
- Communication skills
- Employee discount
Quick apply
Lettings Team Leader
Sell UK Property Ltd —Burnley
- £28,500 a year
- Full-time
- CRM software
- Management
- Customer service
- Free parking
- Annual leave
Quick apply
Internal Sales and Support Assistant (part-time)
Bartec Auto ID Ltd —Barnsley
- £20,000 - £23,000 a year
- Part-time
- Sales
- Customer service
- Microsoft Office
- Free parking
Quick apply
6d
UK Buyer
Tridon EMEA Ltd —Keighley
- Up to £35,000 a year
- Full-time
- Oracle
- Bachelor's degree
- In-person
Quick apply
2d
OPERATIONS MANAGER
Grantley Hall —Grantley
- Hotel
- Human resources
- Organisational skills
- Store discount
- Annual leave
Quick apply
Warehouse Operative Stadium
NEXT —Pontefract
- £12.99 - £15.89 an hour
- Call to connect
- Communication skills
- Free parking
- Employee discount
Credit Control Manager
Taskmaster Resources LTD —Leeds
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
10d
Casual Sales Assistant
Sports Direct —Deepcar
- Up to £12.30 an hour
- Part-time
- Communication skills
- Employee discount
- Flexible schedule
Quick apply

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Customer Services Team Leader

DRiV Incorporated -
Bradford

Quick apply

Job details

Full-time
£37,000 - £48,000 a year

Qualifications

Customer service
SAP
GCSE
English
Microsoft Office
Communication skills
A Level

Full job description

Role Purpose & Overview:

To own the operational and day-to-day management of the Bradford Customer Service department, while providing key support to the Senior CSM on all relevant departmental projects within the assigned regions. Act as the primary escalation point for all local customer-related issues, working closely and collaboratively with Sales Managers and regional business functions to ensure operational efficiency and business continuity. Lead, coach, and support the professional development of all direct reports, driving efficiency, productivity, and engagement to enable the effective achievement of departmental goals and KPIs.

RESPONSIBILITIES:

Actively participate and collaborate in all regional CS projects, providing key operational support to the Senior CSM
Take full responsibility for the day-to-day running of the Bradford CS team (covering UK, Nordics, BNL and all EU E-business portfolios); providing guidance, leadership, and support in the management of key customer accounts and end-to-end OTC (order to cash) process:

Build strong professional relationships across all internal and external networks (including local and regional CS teams, customers, and all relevant business functions)
Provide key operational support to Senior CS manager to ensure successful & timely delivery of local and regional CS projects
Deliver first class customer support and assistance, ensuring first class service, acting as a role model for direct reports
Close liaison with transporters and external stakeholders, including close follow up on any issues affecting customer delivery and OTIF (on time in full)
Support in the set up/processing of new customer accounts (or implement changes to existing accounts) and business approval forms
Support in the updating and maintenance of customer master data records
Closely monitor sales, order processing and end-to-end OTS (order to shipment) process across areas of responsibility
Promote & support in the adoption of electronic ordering (Teccom, EDI), automation and standardization across CS processes and procedures
Drive efficiency and productivity: maximising sales output, reducing past due with stock on hand & increasing velocity in the order to shipment process
Proactive resolution of customer complaints through liaison with appropriate depts. and follow up (following appropriate escalation process)
Follow-up proactively with material and delivery issues, ensuring high level of customer focus
Interface with credit and finance department (and all other departments) in a timely manner to address & resolve potential delivery blocks
Initial point of contact for local and regional escalations and complaints

JOB REQUIREMENTS:

Previous Team Leader or senior role experience (or minimum 5 years in a fast-paced customer-facing role) (essential)
Proven track record of managing a busy complex workload (essential)
Willingness to undertake European travel when required (essential)
SAP knowledge and experience (essential)
Genuine passion for customer service and customer-centric attitude (essential)
Willingness to participate in ongoing training and development of skills and service in line with ever changing business requirements (essential)
High level of written and spoken English (essential)
Good working knowledge of MS Office (essential)
Excellent communication skills (essential)
People skills (essential)
The ability to work under pressure & liaise confidently across all levels within the business (essential)
Professionalism, tact, and diplomacy (essential)
Minimum/Essential: A level or equivalent (GCSE English and Math’s A-C grade essential)
Automotive industry experience in an international role (advantageous)

Job Types: Full-time, Permanent

Pay: £37,000.00-£48,000.00 per year

Work Location: Hybrid remote in Bradford BD7 1NQ

Quick apply

Refine Your Search

internal sales team leader jobs in bradford

Customer Services Team Leader

Internal Sales Team Leader

Internal Sales Team Leader

Customer Services Team Leader

Trading Coordinator

General Manager

Sales Administrator

Temporary Sales Assistant

Advanced Specialist, Sales

Depot Manager

Engagement Officer

Apprentice Retail Sales Assistant

Sales Engineer - Civils And Drainage

Lettings Team Leader

Internal Sales and Support Assistant (part-time)

UK Buyer

OPERATIONS MANAGER

Warehouse Operative Stadium

Credit Control Manager

Casual Sales Assistant

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