Guest operations manager Work, Jobs in Bradwell, Bkm (with Salaries)

Hotel Operations Manager
Casa del Bosque Hospitality Services Ltd —Milton Keynes
- £2,700 - £3,300 a month
- Weekend availability
- Hospitality
- Microsoft Office
- Hotel
Quick apply
9d
Management Partners (Live on)
Rockstone pub co. —Milton Keynes
- £40,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
5d
Guest Operations Manager
Hilton —Towcester
- Full-time
- Management
- Hotel
- IT
- Employee stock purchase plan
- Annual leave
12d
Milton Keynes, Guest Service, Front of House, Brand Ambassador STARS
Securitas UK —Milton Keynes
- £14 an hour
- Part-time
- Google Suite
- Customer service
- Computer literacy
- Employee discount
Quick apply
Operations Manager
Wells & Co. —Bedford
- £70,000 - £80,000 a year
- Full-time
- Hospitality
- Organisational skills
- Leadership
Quick apply
Manager, People Operations
RWS Global —Milton Keynes
- Full-time
- Human resources
- Mentoring
- Organisational skills
- Annual leave
- Work from home
Store Manager - Milton Keynes
Oak Furnitureland —Milton Keynes
- £50,000 - £55,000 a year
- Weekend availability
- Sales
- Free parking
- Employee assistance programme
Office Manager
Inspired Villages —Bedford
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Annual leave
- Employee assistance programme
12d
HRBP, Production
RWS Global —Milton Keynes
- Full-time
- Human resources
- In-person
- Communication skills
- Annual leave
- Work from home
Team Leader
Atlas Hotels —Milton Keynes
- £13.95 an hour
- Customer service
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
Hotel Duty Manager - MOXY Milton Keynes
Hotel Co 51 —Milton Keynes
- £32,385 a year
- Full-time
- English
- Hotel
- Hotel experience
- Employee discount
Quick apply
Assistant Club Manager - New Club Opening
Slazenger Padel Clubs —Milton Keynes
- Weekend availability
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
13d
Assistant Production Manager
RWS Global —Milton Keynes
- Weekend availability
- Project management
- Communication skills
- Resort
- Annual leave
- Employee assistance programme
5d
Finance Assistant – Accounts Receivable Concessions
London Luton Airport —Luton
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Customer service
Franchise Community Manager
International Workplace Group plc —Milton Keynes
- Full-time
- English
- Microsoft Office
- In-person
Front of House Manager
EF (Education First) —Berkhamsted
- Full-time
- Customer service
- Team management
- Front desk
- Free parking
Franchise – Community Sales Manager
International Workplace Group plc —Milton Keynes
- Full-time
- English
- Microsoft Office
- In-person
House Manager
Cora Partners —Banbury
- £60,000 - £70,000 a year
- Full-time
- Hospitality
- Hotel
- Team management
- Life insurance
Flip Out Rushden Lakes - General Manager
Flip Out UK —Rushden
- £30,000 - £32,000 a year
- Weekend availability
- Hospitality
- Management
- English
- Free parking
Quick apply
Operations Manager
Mercure Daventry Court Hotel —Daventry
- Weekend availability
- Hospitality
- Microsoft Office
- Hotel
Quick apply
10d

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guest operations manager jobs near bradwell, bkm

Hotel Operations Manager

Casa del Bosque Hospitality Services Ltd
Milton Keynes

Quick apply

Job details

Permanent | Full-time
£2,700 - £3,300 a month
9 days ago

Qualifications

Hospitality
Shift management
Microsoft Office
Supervising experience
Organisational skills
Guest services
Leadership
Communication skills
Hotel experience
Time management
Hospitality management

Full job description

About the Role:

At Casa del Bosque Hospitality Services, we are committed to delivering reliable hotel operations and a consistently positive guest experience. We are looking for a Hotel Operations Manager who can coordinate daily hotel activities, support departmental teams, and maintain high standards across guest services, housekeeping, reservations, and food and beverage operations.

You will oversee the day to day running of the property, ensuring departments work together efficiently and operational priorities are completed on schedule. You will also monitor service quality, staffing requirements, guest feedback, financial performance, and compliance with hotel procedures.

This position is suitable for an experienced hospitality professional who is organised, commercially aware, and confident managing people and operational responsibilities in a busy hotel environment.

Key Responsibilities:

Daily Hotel Operations:

Coordinate daily hotel activities across reception, housekeeping, reservations, guest services, maintenance, and food and beverage departments.

Team Leadership:

Supervise and support departmental employees, allocate responsibilities, monitor performance, and maintain appropriate staffing levels.

Guest Experience:

Ensure guests receive professional and responsive service throughout their stay. Handle escalated complaints and resolve service issues promptly.

Front Office Oversight:

Monitor reservations, arrivals, departures, room allocations, payment processes, and reception procedures.

Housekeeping Coordination:

Work closely with housekeeping teams to maintain room readiness, cleanliness standards, linen availability, and inspection schedules.

Service Standards:

Monitor hotel service quality and ensure employees follow operational procedures, brand standards, and customer service expectations.

Revenue and Cost Control:

Review occupancy, departmental costs, staffing levels, stock usage, and operating performance to support profitability.

Operational Reporting:

Prepare regular reports covering occupancy, revenue, guest feedback, staffing, incidents, maintenance concerns, and departmental performance.

Staff Training:

Support employee induction, operational training, coaching, and ongoing development across hotel departments.

Supplier Coordination:

Communicate with suppliers and service providers regarding stock deliveries, maintenance requirements, contracts, and service quality.

Health and Safety:

Ensure hotel operations comply with health and safety procedures, fire safety requirements, food hygiene standards, and workplace regulations.

Problem Solving:

Respond to staffing shortages, guest complaints, maintenance problems, booking issues, and other operational challenges.

What We Are Looking For:

Experience:

Previous experience in hotel operations, hospitality management, front office supervision, guest services, or a similar position.

Leadership Experience:

Experience supervising hotel employees, coordinating departments, managing shifts, or supporting operational performance.

Hospitality Knowledge:

A strong understanding of hotel operations, reservations, housekeeping, guest services, food and beverage, and service standards.

Systems Knowledge:

Confidence using hotel management systems, reservation platforms, payment systems, reporting tools, and Microsoft Office applications.

Organisation:

Excellent organisational and time management skills with the ability to manage multiple departments and changing priorities.

Communication:

Clear and professional communication skills when working with guests, employees, suppliers, and senior management.

Customer Service:

A strong commitment to guest satisfaction with the ability to handle complaints calmly and professionally.

Commercial Awareness:

Able to understand hotel occupancy, revenue, staffing costs, stock usage, and departmental performance.

Problem Solving:

Able to assess operational issues, make practical decisions, and implement effective solutions.

Attention to Detail:

A careful and consistent approach to service quality, hotel presentation, reporting, and compliance.

Flexibility:

Able to work according to hotel operational requirements, including evenings, weekends, and public holidays when necessary.

Pay: £2,700.00-£3,300.00 per month

Work Location: In person

Quick apply

Refine Your Search

guest operations manager jobs in bradwell, bkm

Hotel Operations Manager

Management Partners (Live on)

Guest Operations Manager

Milton Keynes, Guest Service, Front of House, Brand Ambassador STARS

Operations Manager

Manager, People Operations

Store Manager - Milton Keynes

Office Manager

HRBP, Production

Team Leader

Hotel Duty Manager - MOXY Milton Keynes

Assistant Club Manager - New Club Opening

Assistant Production Manager

Finance Assistant – Accounts Receivable Concessions

Franchise Community Manager

Front of House Manager

Franchise – Community Sales Manager

House Manager

Flip Out Rushden Lakes - General Manager

Operations Manager

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