Work from home Work, Jobs in Bromley, Eng (with Salaries)

Support Agent 2nd Line
Bromcom Computers Plc —Bromley
- Full-time
- Remote
- SQL
- Organisational skills
- Communication skills
Quick apply
4h
QA Tester - Brookhaven
Voldex Games —London
- Full-time
- Remote
- Google Suite
- English
- Organisational skills
- Profit sharing
- Annual leave
Customer Experience Associate (FinTech)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule
Operations Support
Cora Health —London
- Up to £30,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Travel
- Employee assistance programme
Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Sales Representative - Remote Working
Union Income Benefit —London
- £26,000 - £30,000 a year
- No weekends
- Remote
- Sales
- English
- Communication skills
- Paid training
- Annual leave
5h
Customer Service Representative (late shift) - Remote / Work from Home
Enterprise Mobility —London
- £28,000 a year
- 8 hour shift
- Remote
- Customer service
- Organisational skills
- Communication skills
7h
Foreign Nationals Outreach - Recovery worker
Change Grow Live —Barnet
- £28,557.79 - £32,802.41 a year
- Remote
- Time management
- Employee discount
- Referral programme
FinTech Startup Associate (Customer Success)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule
Step Into Work: Free Customer Service Training with Employment Support (starts 4th August)
Step Ahead Social Enterprise Community Interest Company —London
- Temporary
- Remote
- Microsoft Word
- Hospitality
- Microsoft Outlook
Quick apply
3d
Clinic Administrator
Artemis Cystitis Ltd —London
- £13 - £15 an hour
- Full-time
- Remote
- Microsoft Word
- English
- Administrative experience
- Work from home
Quick apply
Estate Agent Selling Luxury Homes
Fine & Country —London
- £100,000 - £120,000 a year
- Remote
- Work from home
- Flexible schedule
Quick apply
Bank Worker
The Abbeyfield Society —London
- £14.07 an hour
- Night shift
- Remote
- Care plans
- Free parking
Quick apply
Home Claims Handler
Trinity Claims —Tonbridge
- £29,000 - £31,000 a year
- Remote
- Analysis skills
- Contracts
- Free parking
- Annual leave
Quick apply
8h
English (United Kingdom) Language Specialist - Freelance AI Trainer Project
Meridial —London
- £6 - £65 an hour
- Remote
- Engineering
- English
- AI
- Annual leave
Anthropic Fellows Program, AI Safety
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Maths
- Bachelor's degree
- APIs
- Flexible schedule
Finance Assistant (temp contract)
ProMedia U.K —Sutton
- £25,000 - £27,000 a year
- Remote
- Microsoft Excel
- Sales
- Administrative experience
- Annual leave
Quick apply
12d
Customer Care Associate - Remote (Night Shift)
ihateironing —London
- £31,500 a year
- Weekend availability
- Remote
- Customer service
- Care experience
- Travel
Quick apply
14h
Customer Service Associate (Patient Outreach)
Rightangled —London
- Full-time
- Remote
- Bilingual
- Spanish
- Customer service
Quick apply
AI Filmmaker | 100% Remote
Foxelli Group —London
- Full-time
- Remote
- IT
- AI
- Annual leave
- Gym membership

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Support Agent 2nd Line

Bromcom Computers Plc
Bromley

Quick apply

Job details

Full-time
4 hours ago

Qualifications

Technical support
SQL
Organisational skills
Communication skills
Time management

Full job description

The position will focus on providing customer support for school MIS systems. You will develop a high level of knowledge across our products and specialise as a Subject Matter Expert (SME) in one or more areas of the MIS platform.

Reporting Structure

You will report to your Helpdesk Team Leader, who will provide day-to-day supervision, task allocation, and operational support. Your wider reporting line will be to the Helpdesk Manager, who is responsible for strategic direction, performance management, and ensuring alignment with departmental goals and service standards.

Duties & Areas of Responsibility

The role will involve the following key responsibilities:

Manage a variety of customer requests, ranging from general queries through to complex incidents.
Maintain a high level of product knowledge and expertise as the product continues to evolve.
Become a Subject Matter Expert (SME) for one or more products within the MIS platform.
Provide feedback and support to Product Owners to help improve product functionality and customer experience.
Investigate technical issues using your product expertise and escalate to higher support tiers where required, including the use of SQL where appropriate.
Act as an escalation point for the first-line support team, assisting with product queries and supporting the all-day call function.
Provide call overflow support during peak periods and lunchtimes.
Take ownership of customer issues and requests, maintaining clear communication throughout the resolution process.
Deliver exceptional customer service, ensuring customers feel supported and are able to maximise the value of the product.

Skills & Experience Requirements

The successful candidate will have:

Strong organisational skills with the ability to manage multiple priorities.
Good diagnostic and problem-solving skills.
Excellent written and verbal communication skills.
A professional and customer-focused approach.
Strong time management skills and the ability to prioritise workload effectively.
Experience working in a customer-facing environment.

Desirable Experience

Experience in the following areas would be highly advantageous:

Previous experience in a technical support role.
Previous experience working with MIS systems, preferably Bromcom.
Experience within an educational technology environment.

Quick apply

Refine Your Search

work from home jobs in bromley, eng

Support Agent 2nd Line

QA Tester - Brookhaven

Customer Experience Associate (FinTech)

Operations Support

Customer Care Coordinator

Sales Representative - Remote Working

Customer Service Representative (late shift) - Remote / Work from Home

Foreign Nationals Outreach - Recovery worker

FinTech Startup Associate (Customer Success)

Step Into Work: Free Customer Service Training with Employment Support (starts 4th August)

Clinic Administrator

Estate Agent Selling Luxury Homes

Bank Worker

Home Claims Handler

English (United Kingdom) Language Specialist - Freelance AI Trainer Project

Anthropic Fellows Program, AI Safety

Finance Assistant (temp contract)

Customer Care Associate - Remote (Night Shift)

Customer Service Associate (Patient Outreach)

AI Filmmaker | 100% Remote

I want to receive the latest job alerts for work from home in bromley, eng

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