Search specialists Work, Jobs in Bruntingthorpe, Lec (with Salaries)

IT Service Desk Analyst
Nationwide Platforms —Lutterworth
- £26,000 - £27,000 a year
- Customer service
- IT
- Annual leave
- Employee discount
Partnerships and Curriculum Campus Manager
Homefield College —Wigston Magna
- £45,762.78 - £48,348.03 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Marketing Executive
PlastikMedia (part of PlastikCity Ltd) —Lutterworth
- £25,000 - £28,000 a year
- Full-time
- Writing skills
- English
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Lecturer - Agriculture
Moulton College —Moulton
- £45,000 a year
- Free parking
- Annual leave
Construction Tutor
1st Step Education & Training —Leicester
- £14.00 - £19.50 an hour
- Part-time
- Maintenance
- Mentoring
- Power tools
Quick apply
10d
Clinical Pharmacist
Blue PCN —Northampton
- Up to £28.64 an hour
- Part-time
- Management
- In-person
- Leadership
- Store discount
- Employee discount
Quick apply
12d
Digital Account Manager
Success Local —Rugby
- £30,000 - £35,000 a year
- Full-time
- Marketing
- Project management
- Presentation skills
- Annual leave
Quick apply
12d
Digital Account Executive
Success Local —Rugby
- £26,000 - £31,000 a year
- Full-time
- Management
- Social media management
- Analysis skills
- Annual leave
Quick apply
12d
Pupil Support and Pastoral Mentor
1st Step Education & Training —Leicester
- £14.00 - £19.50 an hour
- Part-time
- Working with children
- Mentoring
- In-person
Quick apply
10d
3rd Line Infrastructure Engineer
OneSchool Global United Kingdom —Warwick
- Full-time
- Hybrid work
- Azure
- Computer networking
- School
- Free parking
- Annual leave
Director of Inclusion
WCG —Leamington Spa
- £69,942 a year
- Full-time
- In-person
- Leadership
- Teaching
- Free parking
Quick apply
11d
Specialist Production Instructor Textiles
Ministry of Justice —Market Harborough
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Basic maths
- English
- Supervising experience
- Annual leave
9d
Employer and Participant Engagement Officer
Acorn Training —Lower Shuckburgh
- £27,900 - £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Referral programme
Quick apply
Residential Conveyancer
Eventus Recruitment Group —Leicester
- £30,000 - £45,000 a year
- Call to connect
- IT
- Communication skills
- Free parking
Nail Technician Tutor/ Teacher
1st Step Education & Training —Leicester
- £14.00 - £19.50 an hour
- Part-time
- English
- Mentoring
- In-person
Quick apply
10d
Training Advisor
Coventry and Warwickshire Chamber Training —Coventry
- £27,500 - £30,000 a year
- Part-time
- Microsoft Excel
- Travel
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply
5d
Product Application Support Specialist
Corpay —Meriden
- Full-time
- Azure
- AWS
- Analysis skills
- Life insurance
SEND Assistant
Wrenn Academy, Wellingborough —Wellingborough
- £13.26 - £14.13 an hour
- Full-time
- Working with children
- In-person
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
Senior E-Commerce Specialist / E-Commerce Manager
Flawless Vape Distribution —Leicester
- £40,000 - £50,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Project management
Quick apply
Therapy Manager
Homefield College —Loughborough
- £46,630.96 - £48,348.03 a year
- Full-time
- Hybrid work
- Management
- Master's degree
- Supervising experience
- Health & wellbeing programme
- Annual leave
Quick apply
11d

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IT Service Desk Analyst

Nationwide Platforms -
Lutterworth

Apply Now

Job details

Permanent
£26,000 - £27,000 a year

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Customer service
ITIL
ServiceNow
IT

Full job description

We are recruiting for a Service Desk Analyst to join the IT team at our Head Office in Lutterworth.

As a Service Desk Analyst, you will provide consistent, excellent, and trusted end-user support to >700 colleagues across our UK business. Key day to day tasks will include - Incident Management, Request Fulfilment (including Starter Mover Leaver processes - SML), maintenance and audit tasks, and maintenance of the knowledge base.

Effective prioritisation and strong customer service skills are essential.

In return you will receive a Competitive Salary from £26,000 (Depending on experience), 25 Days annual leave plus bank holidays, Westfield Health Cash Plan, Life Assurance, Auto Enrolment Pension Scheme & Lifestyle Benefits – Discount on selected on high street stores.

Responsibilities include:

Logging and managing incidents, access management and requests from internal users via ServiceNow “self-service” portal & high priority telephone calls.
Provide 1st/2nd line technical support – Basic troubleshooting of IT related incidents & problems.
Supporting users with hardware, software, telephony & cloud applications.
Responsible for ensuring all tickets raised contain a suitable amount of detail for further support from 2nd and 3rd line teams, where appropriate.
Highlighting trends and potential significant/major incidents to the Group IT Service Manager.
Managing escalations, including communicating to and engaging the appropriate colleagues.
Updating knowledge base with details of common issues which users (colleagues) can search for and self-serve.
Passing & escalating calls to 3rd line support analysts if the problem is more complex.
Prioritising and managing several tasks concurrently.
Ensure asset database is maintained and kept up to date.
Providing support / mentoring to IT Apprentice and future recruitments.

The ideal candidate will have/be:

Experience within IT Service Delivery.
Service Desk experience – Managing IT Tasks & setting business expectations through good communications.
Some knowledge of ITIL or other industry-recognised IT frameworks.
Good attention to detail in all aspects of work.
Ability to prioritise and work under pressure.
Ability to learn new skills quickly and thoroughly.

Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need.

At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON™, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry™ control and monitoring system.

At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment

Apply Now

Refine Your Search

search specialists jobs in bruntingthorpe, lec

IT Service Desk Analyst

Partnerships and Curriculum Campus Manager

Marketing Executive

Lecturer - Agriculture

Construction Tutor

Clinical Pharmacist

Digital Account Manager

Digital Account Executive

Pupil Support and Pastoral Mentor

3rd Line Infrastructure Engineer

Director of Inclusion

Specialist Production Instructor Textiles

Employer and Participant Engagement Officer

Residential Conveyancer

Nail Technician Tutor/ Teacher

Training Advisor

Product Application Support Specialist

SEND Assistant

Senior E-Commerce Specialist / E-Commerce Manager

Therapy Manager

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