Customer relations Work, Jobs in Cambridge, Cam (with Salaries)

Customer Relations Executive
The Jockey Club —Newmarket
- Full-time
- Annual leave
21h
Senior Customer Service Advisor
Barclays —Huntingdon
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
Hospitality Assistant
BaxterStorey UK —Cambridge
- £26,227.50 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Business Support Manager
Avantor —Cambridge
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Annual leave
Senior People Advisor
Redgate —Cambridge
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Continuous improvement
- Human resources
- Annual leave
Human Resources Advisor
Cambridge Regional College —Cambridge
- £36,883 - £37,499 a year
- Full-time
- Continuous improvement
- Travel
- Human resources
- Annual leave
Account Handler
East Cambridgeshire & Fenland NFU Mutual Agnecy —Ely
- From £25,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
Employee Relations Manager, Employee Experience & Relations UK&IE
Amazon UK Services Ltd. —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
Hospitality Assistant
BaxterStorey —Cambridge
- £26,227.50 a year
- Day shift
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
7d
Human Resources Business Partner
Cambridgeshire and Peterborough NHS Foundation Trust —Fulbourn
- £49,387 - £56,515 a year
- Full-time
- Hybrid work
- Travel
- Human resources
- Communication skills
9d
Scheme Host
JLL —Cambridge
- Hospitality
- Microsoft Office
- In-person
HR Apprentice
University of Cambridge —Cambridge
- £20,058 a year
- Microsoft Word
- Microsoft Outlook
- Customer service
6d
Senior Director/Director EMEA HR Business Partner/Leader - Qualcomm, UK or Germany
Qualcomm —Cambridge
- Doctoral degree
- Master's degree
- Bachelor's degree
County Court Bailiff
HM Courts & Tribunal Service —Cambridge
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
8d
Labour Relations Manager, Employee Experience & Relations UK&IE
Amazon UK Services Ltd. —Cambridge
- Full-time
- Analysis skills
- Bachelor's degree
- Travel
Account Handler
Benefact Group —Newmarket
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
Sales Assistant - Cambridge
J Barbour and Sons —Cambridge
- Part-time
- Customer service
- Data analysis skills
- POS
- Employee discount
- Referral programme
Quick apply
Onsite Sr. Associate, Research Services
Avantor —Cambridge
- Full-time
- Databases
- Bachelor's degree
- No degree
- Flexible schedule
21h
Theatre Reception Clerk
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
6d
Works Manager
Acrow Galvanizing Ltd , part of Wedge Group —Haverhill
- £40,000 - £45,000 a year
- 8 hour shift
- Continuous improvement
- Team management
- In-person
- Free parking
- Employee assistance programme
Quick apply
12d

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customer relations jobs near cambridge, cam

Customer Relations Executive

The Jockey Club -
Newmarket

Apply Now

Job details

Full-time
21 hours ago

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Stakeholder collaboration
Client engagement
Stakeholder liaison
Administrative support experience
Complaint handling
Relationship management
Customer interaction

Full job description

Job Advert

Job title: Customer Relations Executive

Based at: Newmarket Racecourses

Contract type: Permanent

Hours: 37.5 hours per week

About the role

We're looking for a customer-focused and proactive Customer Relations Executive to help deliver unforgettable raceday experiences. You'll take ownership of Annual Badge Holder relationships and ticketing operations while working closely with the wider team to ensure every racegoer and industry stakeholder receives first-class service and hospitality.

About The Jockey Club

The Jockey Club stages thrilling sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival & The Derby. Owning & operating 15 courses, millions of people every year enjoy the special experiences we offer through racing, music, food and entertainment on racedays and beyond.

As the largest commercial group in British racing, we are guided by our mission to act for the long term good of the sport. Every penny we make goes back into racing to promote excellence within Britain’s second biggest spectator sport. Our people are what makes this possible

At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people.

The Customer Relations Executive will

Take ownership of Newmarket Racecourse's Annual Badge Holder programme, building strong relationships with new and existing members and delivering an exceptional membership experience.
Manage and maintain ticketing and event information, ensuring all racedays, fixtures, and customer experiences are accurately promoted and updated across relevant platforms.
Act as a key customer contact, handling enquiries and resolving issues professionally while maintaining the highest standards of customer service.
Lead the monitoring and response to customer feedback, complaints, and NPS insights, identifying opportunities to enhance the customer journey.
Play an active role on racedays, supporting customer engagement, Annual Badge Holders, and key stakeholders to ensure memorable event experiences.
Work collaboratively with the Operations team and wider business to improve customer satisfaction and support the successful delivery of racedays and events.
Support community engagement initiatives, charity partnerships, and other projects that strengthen the racecourse's local presence and reputation.
Provide administrative support across the business, including raceday preparation, payroll and finance processes, while becoming fully proficient in relevant systems and procedures.

About you

Passionate about delivering exceptional customer service and memorable experiences.
Previous administration and customer service experience in a fast-paced environment.
Confident handling customer enquiries and resolving complaints professionally.
Highly organised with excellent attention to detail.
Friendly, approachable and able to build strong relationships with a variety of stakeholders.
A proactive team player with a positive, can-do attitude.
Able to use your own initiative and take ownership of tasks from start to finish

What we offer in return

All colleagues can go along to any of our race day or music events free of charge – along with 3 friends or family with our TeamPass Ticket scheme.
An award-winning pension scheme provider with a generous employer contribution
A healthcare cash back plan enabling you to claim money back on health & wellbeing services.
25 days annual leave
Access to a suite of Learning & Development training resources from renowned providers
A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services.

If you think you have everything we’re looking for and more, then we’d love to hear from you. Don’t hang around, our closing date for this vacancy is 9th September but we reserve the right to bring this forward if we have many applications.

This role may be subject to a criminal record check, standard or enhanced DBS check or BHA Suitability Check. By applying you confirm that you are happy for these checks to be carried out.

Apply Now

Refine Your Search

customer relations jobs in cambridge, cam

Customer Relations Executive

Senior Customer Service Advisor

Hospitality Assistant

Business Support Manager

Senior People Advisor

Human Resources Advisor

Account Handler

Employee Relations Manager, Employee Experience & Relations UK&IE

Hospitality Assistant

Human Resources Business Partner

Scheme Host

HR Apprentice

Senior Director/Director EMEA HR Business Partner/Leader - Qualcomm, UK or Germany

County Court Bailiff

Labour Relations Manager, Employee Experience & Relations UK&IE

Account Handler

Sales Assistant - Cambridge

Onsite Sr. Associate, Research Services

Theatre Reception Clerk

Works Manager

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