Customer service administrator Work, Jobs in Cambridge, Cam (with Salaries)

Customer Support Administrator
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Part-time
- Hybrid work
- Microsoft Word
- Administrative experience
- University
20h
Admissions Administrator
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Hybrid work
- Research
- University
- Annual leave
- Employee discount
4d
Contract Administrator (part time)
Pinnacle Group —Cambridge
- £14,133.60 a year
- Part-time
- Microsoft Office
- Administrative experience
- Data entry
- Annual leave
- Employee assistance programme
Quick apply
Property Administrator
Encore —Cambridge
- £28,000 a year
- Hybrid work
- Microsoft Office
- Databases
Quick apply
18h
Customer Service Administrator
Global Service Group —Cambridge
- £28,500 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
- Free parking
Quick apply
Administrator / Receptionist
Peters Elworthy & Moore (PEM) —Cambridge
- Monday to Friday
- CRM software
- Travel
- Front desk
Contract Support Administrator
Wates —Cambridge
- Customer service
- Microsoft Office
- Administrative experience
5d
Clinical Rota Co-ordinator / Administrator
Cornford House Surgery —Cambridge
- £12.71 an hour
- Full-time
- Microsoft Outlook
- Customer service
- English
- Free parking
Quick apply
13d
Administrator
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £25,760 - £27,476 a year
- Part-time
- Management
- Customer service
- Word processing
23h
Lettings Administrator
Savills —Cambridge
- Annual leave
Customer Service Administrator
Simplify Group —Saint Ives
- £26,393.75 - £27,643.75 a year
- Full-time
- Office experience
- Employee discount
- Referral programme
Quick apply
3d
Business Administration Apprentice
Marshall Land Systems Ltd —Cambridge
- £22,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Computer literacy
Strutt & Parker - Property Administrator
BNP Paribas —Cambridge
- Full-time
- Microsoft Outlook
- Databases
- Continuous improvement
- Annual leave
- Employee discount
Customer Service/Office Administrator
Platinum Mobility —Wilburton
- £12.75 - £14.00 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
8d
Buying & Merchandising Admin Assistant
The Stock Shop —Ely
- £26,436 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Merchandising
- Free parking
- Annual leave
Quick apply
Receptionist
NAB-Jones Lang LaSalle Services —Cambridge
- Full-time
- Microsoft Outlook
- Computer literacy
- English
Quick apply
Counselling and Partnerships Administrator
Petals - The Baby Loss Counselling Charity —Cambridge
- £26,227 a year
- Part-time
- Hybrid work
- CRM software
- Microsoft Outlook
- Writing skills
- Free parking
- Work from home
Quick apply
2d
Calibration and Service Administrator - Stevenage
Pass Ltd —Stevenage
- Full-time
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Support Services Administrator
Huttie Group —Burwell
- £25,420 - £29,000 a year
- Part-time
- Microsoft Word
- Microsoft Office
- Accounting
Quick apply
3d
Customer Service Administrator MAT Cover
Vantify —Saint Ives
- £26,227.50 a year
- Temporary
- Hybrid work
- Microsoft Word
- Continuous improvement
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
6d

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Customer Support Administrator

University of Cambridge -
Cambridge

Apply Now

Job details

Permanent | Part-time
£31,236 - £35,608 a year
20 hours ago

Qualifications

Microsoft Word
Stakeholder liaison
Administrative support experience
Process improvement
Internal department liaison
Microsoft Office Suite
Administrative experience
Telecommunication
Customer support
Communication skills
Help desk

Full job description

The University and UIS

University Information Services (UIS) provides the digital infrastructure, business information and computing services at the heart of one of the world's top universities. The University of Cambridge has a bold ambition to use digitalisation to transform education and research, and UIS' team of developers, designers, testers, analysts and support staff is leading this exciting work.

The role

The Customer Support Administrator will join a team of four working to support UIS staff. The UIS Infrastructure Admin team supports 400 users across UIS (The University of Cambridge's central IT team) and also liaises with groups outside UIS.

As a Customer Support Administrator you will:

Provide administrative support to UIS service teams including purchasing and stock control as required/directed.
Liaise directly with University staff from all departments and colleges over order & billing enquiries.
As part of the Telecoms Helpdesk, manage customer incidents and service requests within specified SLA response and resolution times to achieve high customer satisfaction for Telecoms queries. (Desk phones, Mobiles, Teams Telephony).
Review, develop and maintain office processes and procedures to provide efficiencies where possible.

This role is offered on a permanent contract, usually based on the University's West Cambridge Site. Hybrid working is available with this post, but you will be expected to be on-site (At the UIS's office currently in West Cambridge) at least two days a week as part of the role involves helping to process deliveries & dispatches. The role may require occasional travel across the city of Cambridge visiting University sites.

What you will need:

Experience of working in an administrative role.
Experience of working in a customer service role.
Experience of using standard software packages (e.g Word, Excel, Teams and Outlook).
Excellent organisation skills, accuracy and attention to detail.
Excellent verbal, written and interpersonal communication skills.
Proven ability to develop and maintain your own knowledge in your field.
Proven experience of managing orders, invoicing & billing queries.
Experience of working in an IT department would be desirable.
Experience of dealing with corporate mobile phone contracts would be desirable.
Experience of supporting communication services (e.g. MS Teams, Zoom, etc.) would be desirable.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

If you would like more information about this role, informal enquiries can be directed by email to [email protected].

Please quote reference VC50700 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Apply online

Apply Now

Refine Your Search

customer service administrator jobs in cambridge, cam

Customer Support Administrator

Admissions Administrator

Contract Administrator (part time)

Property Administrator

Customer Service Administrator

Administrator / Receptionist

Contract Support Administrator

Clinical Rota Co-ordinator / Administrator

Administrator

Lettings Administrator

Customer Service Administrator

Business Administration Apprentice

Strutt & Parker - Property Administrator

Customer Service/Office Administrator

Buying & Merchandising Admin Assistant

Receptionist

Counselling and Partnerships Administrator

Calibration and Service Administrator - Stevenage

Support Services Administrator

Customer Service Administrator MAT Cover

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