Junior account Work, Jobs in Cambridge (with Salaries)

IT Junior Technical Analyst
Science Group —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Junior Cloud Reliability Engineer
Jagex —Cambridge
- Full-time
- Communication skills
- Annual leave
- Flexible schedule
5d
Junior Cloud Reliability Engineer
Jagex: The RuneScape Company —Cambridge
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
5d
Account Executive
Horizon Retail Marketing Solutions Ltd —Ely
- From £27,500 a year
- Full-time
- Marketing
- Quality control
- In-person
- Free parking
- Store discount
Quick apply
14d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Cambridge
- £3,800 a month
- Full-time
- Sales
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Cambridge
- £3,800 a month
- Full-time
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Cambridge
- £3,800 a month
- Full-time
- Sales
Quick apply
Agent Support Assistant
iad UK —Bishop's Stortford
- £27,000 a year
- Full-time
- CRM software
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
6d
Senior Business Development Specialist, Europe
CATS Global Schools —Cambridge
- Holidays
- CRM software
- Spanish
- English
Senior Management Accountant
Price Bailey —Cambridge
- AI
- Communication skills
- Annual leave
- Employee assistance programme
5d
Senior Accountant (Qualified) Accountancy Practice
Your Accountant —Stansted
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Team management
- Mentoring
Quick apply
8d
Audit & Assurance Senior / Assistant Manager
Price Bailey —Cambridge
- AI
- Annual leave
- Employee assistance programme
5d
Senior Manager - Corporate Tax Advisory & Compliance
KPMG —Cambridge
- Full-time
- Business development
- Team management
- Quality control
13d
Civil Infrastructure Associate/Associate Director (Development)
WSP —Cambridge
- Part-time
- Hybrid work
- Civil engineering
- Engineering
- Business development
- Flexitime
- Work from home
Creative Senior Account Manager
The Delta Group —Bishop's Stortford
- Hybrid work
- Mentoring
- Organisational skills
Quick apply
Deputy Ward Manager
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £39,959 - £48,117 a year
- Full-time
- Medication administration
- Patient care
- Training & development
8d
Senior Pursuit Manager
Ramboll —Cambridge
- Full-time
- Hybrid work
- Management
- Writing skills
- Continuous improvement
Quick apply
Audit & Assurance Semi Senior / Senior / Assistant Manager
Price Bailey —Bishop's Stortford
- Hybrid work
- Mentoring
- AI
- Annual leave
- Employee assistance programme
5d
Accounts Senior
TC-Group —Letchworth
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Business Tax Manager
Menzies LLP —Stevenage
- Full-time
- Hybrid work
- Mentoring
- Computer skills
- Training & development

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IT Junior Technical Analyst

Science Group -
Cambridge

Quick apply

Job details

Permanent | Full-time
12 days ago

Qualifications

Live chat
Microsoft Powerpoint
Microsoft Word
Technical troubleshooting
Desktop support
Microsoft Excel
Microsoft Outlook
Incident queue management
Mobile applications
IT service management
User account provisioning
Ticket management
Maintenance
Microsoft Office Suite
User account management
Continuous improvement
Ticket management systems
Technical support incident logging
Network support
SharePoint
Technical writing
IT incident logging
Application support
Cybersecurity
Communication skills
VPN

Full job description

Description

Job Role

We are looking for a customer-focused Junior IT Service Desk Analyst to join our IT team in Cambridge. This is a first-line support role for someone who enjoys solving problems, helping people use technology effectively, and developing their technical skills in a modern Microsoft 365 environment. The successful candidate will provide responsive support for users, devices, collaboration tools and core business systems, while following good service management, documentation and security practices.

Key Responsibilities

Act as a first point of contact for IT incidents and service requests, providing professional support by phone, email, chat, remote tools and in person.
Troubleshoot and resolve common issues across Windows 11 devices, Microsoft 365, Teams, Outlook, OneDrive, SharePoint, printers, peripherals, Wi-Fi, VPN and basic network connectivity.
Support user onboarding, movers and leavers, including account setup, access requests, password resets and group membership changes in line with agreed processes.
Build, configure, deploy and maintain laptops, desktops, mobile devices and standard applications using approved tools and procedures.
Record, priorities and update tickets accurately, ensuring users are kept informed and issues are escalated with clear troubleshooting notes when required.
Apply good cyber security practice when handling access, identity, data, endpoint protection and suspicious activity, escalating concerns promptly.
Maintain accurate asset records, knowledge articles, user guidance and support documentation.
Assist with routine maintenance, software updates, hardware refreshes, meeting room technology and small IT improvement projects.
Work collaboratively with other IT colleagues, third-party suppliers and business teams to restore service and improve the user experience.
Contribute to continuous improvement by identifying recurring issues, suggesting process improvements and keeping up to date with relevant technologies.
Work independently where appropriate, while knowing when to ask for guidance or escalate.

Skills, Knowledge and Expertise

The ideal candidate will have some previous experience in IT support or a strong foundation in the following areas:

Windows 11 support and troubleshooting
Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, Word, Excel and PowerPoint
Basic administration of Microsoft 365, Entra ID/Azure AD or Active Directory
Endpoint support, device build, software installation and peripheral troubleshooting
Basic networking concepts, including DNS, DHCP, IP addressing, Wi-Fi and VPN troubleshooting
Remote support tools and supporting users across multiple sites
IT service management or ticketing systems, with an understanding of incident, request and escalation processes
Awareness of cyber security basics, including MFA, phishing, endpoint protection and safe handling of access requests
Clear written and verbal communication with technical and non-technical users
A proactive, organised and customer-focused approach, with a willingness to learn

Benefits

We offer a competitive salary and benefits package, alongside a supportive team environment and opportunities to develop technical skills and progress within IT.

Career Development

We are committed to supporting career development through structured learning, mentoring and exposure to a broad range of technologies. The role offers the opportunity to build practical experience across service desk support, endpoint management, Microsoft 365 administration, networking and cyber security fundamentals.

About Sagentia

Sagentia is a leading global science, technology and regulatory consultancy. We excel in research and development, regulatory and safety services, and technical programme delivery.

Combining deep technical and scientific expertise with specialist industry knowledge, Sagentia’s consulting teams deliver best-in-class results against complex briefs.

Our culture is innovation-rich and outcomes-focused.

Quick apply

Refine Your Search

junior account jobs in cambridge

IT Junior Technical Analyst

Junior Cloud Reliability Engineer

Junior Cloud Reliability Engineer

Account Executive

JUNIOR SALES ADVISOR

JUNIOR SALES CONSULTANT

Junior Commercial Advisor

Agent Support Assistant

Senior Business Development Specialist, Europe

Senior Management Accountant

Senior Accountant (Qualified) Accountancy Practice

Audit & Assurance Senior / Assistant Manager

Senior Manager - Corporate Tax Advisory & Compliance

Civil Infrastructure Associate/Associate Director (Development)

Creative Senior Account Manager

Deputy Ward Manager

Senior Pursuit Manager

Audit & Assurance Semi Senior / Senior / Assistant Manager

Accounts Senior

Business Tax Manager

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