Customer service assistant cardiff Work, Jobs in Cardiff (with Salaries)

Customer Service Assistant - Cardiff
The Co-operative Bank —Cardiff
- £24,500 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
1d
Part Time Office Assistant
Snap Services Ltd —Cardiff
- £12.71 - £14.00 an hour
- 8 hour shift
- No experience needed
- English
- Accounting
Quick apply
2d
Customer Service Assistant - Cardiff
Coventry Building Society —Cardiff
- £24,500 a year
- Monday to Friday
- Hospitality
- Customer service
- Computer literacy
1d
Customer Advisor
Boots —Cardiff
- £13.02 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
1d
Sales Assistant
Footasylum —Cardiff
- £8.00 - £12.71 an hour
- 8 hour shift
- Laboratory experience
- Employee discount
Retail Assistant - Part Time
Farmfoods —Cardiff
- £10.95 - £12.81 an hour
- Part-time
- School
- Annual leave
- Employee discount
Quick apply
9h
Office Assistant
MAINPORT TRAINING —Cardiff
- £13 an hour
- Part-time
- Microsoft Excel
- Customer service
- English
- Free parking
Quick apply
Cardiff Central Rail Station - Sales Assistant
WHSmith Travel —Cardiff
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
5d
Sales Assistant (Part Time)
NCF Living —Cardiff
- £30,000 - £40,000 a year
- Part-time
- Microsoft Word
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Customer Assistant
Network Rail —Cardiff
- £30,000 - £38,000 a year
- Full-time
2d
Weekend Branch Assistant (Part Time)
Ramsdens Financial Ltd —Cardiff
- Up to £13.65 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
4d
Customer Assistant - Fashion Home & Beauty - Cardiff
Marks & Spencer —Cardiff
- £13.41 an hour
- Part-time
- Employee discount
9d
Sales Assistant - JLP Cardiff
J Barbour and Sons —Cardiff
- Part-time
- Microsoft Outlook
- Customer service
- Merchandising
- Employee discount
- Referral programme
Quick apply
6d
ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER
INDITEX —Cardiff
- Full-time
- Sales
- Customer service
Quick apply
Sales Assistant (Part Time)
Vivienne Westwood —Cardiff
- £12.60 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
2d
Personal Assistant
Legal & General Investment Management —Cardiff
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Employee discount
10d
Food & Beverage Assistant
voco —Cardiff
- £13.15 an hour
- Bar
- Hotel
- Restaurant
- Employee discount
- Life insurance
Campus Advice & Guidance Assistant
Cardiff and Vale College —Cardiff
- £26,749 - £29,123 a year
- Full-time
- Annual leave
3d
Apprentice Sales Assistant
Savers —Cardiff
- £9.75 - £9.95 an hour
- Full-time
- Employee assistance programme
- Sick pay
Leisure Assistant
Village Hotels - Cardiff - Leisure —Cardiff
- £10.85 - £12.71 an hour
- Part-time
- Maintenance
- Hotel
- Employee assistance programme
- Gym membership
Quick apply
3d

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Customer Service Assistant - Cardiff

The Co-operative Bank -
Cardiff

Apply Now

Job details

Full-time
£24,500 a year
1 day ago

Benefits

Company pension

Qualifications

Hospitality
Customer service
Computer literacy
Cash handling

Full job description

About the role

We are looking for someone with outstanding customer service skills, who excel in a fast paced environment, are motivated to succeed and want to thrive in a rewarding organisation.

This role is the first point of contact for personal and business banking customers within our Cardiff branch, supporting customers through our digital transformation across a variety of channels including in person, telephone and secure messages. This role works Monday to Friday 8.30am - 4.00pm.

Other duties include identifying and addressing customer’s needs, cash management control and utilising various internal systems to update customer records. The role holder will also encourage customers to schedule an appointment with our dedicated Personal Banking Team to discuss relevant additional products and services.

The person in post will also be responsible for protecting and educating customers against fraud and scams and engaging with customers from various backgrounds including those who may be vulnerable. Day to day the role holder will work towards personal/team targets and objectives, adhere to day to day regulatory and compliance requirements and work as part of a team, sharing and identifying ways to improve the service provided by the branch.

Our benefits include:

28 days holiday a year plus bank holidays and a holiday buy/sell scheme
Annual discretionary bonus scheme
Personal pension with enhanced contributions
Maternity, paternity and shared parental leave
Extensive wellbeing support
Life assurance (6 times annual salary)

We reserve the right to close this advert early if we receive a high volume of suitable applications

About you

To be successful you'll have strong experience within a customer service environment with a passion for excellent customer service with a positive, enthusiastic and resilient approach.

For this role you’ll need to have:

Current experience in a customer focused role (e.g. retail, hospitality or call centre)
Experience of interacting directly with customers and providing a great service on a daily basis
Good attention to detail with experience of processing customer details or data accurately
Proficiency in assisting customers from diverse backgrounds, including vulnerable individuals.
The ability to work in a fast paced environment
Computer literate with the ability to navigate quickly and confidently around multiple systems

Experience in these areas would be helpful:

Experience of cash handling
Following policies and processes
Ability to deal with more challenging or sensitive customer situations
Proven success in achieving targets, objectives or deadlines

About us

In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey.

Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you

Apply Now

Refine Your Search

customer service assistant cardiff jobs in cardiff

Customer Service Assistant - Cardiff

Part Time Office Assistant

Customer Service Assistant - Cardiff

Customer Advisor

Sales Assistant

Retail Assistant - Part Time

Office Assistant

Cardiff Central Rail Station - Sales Assistant

Sales Assistant (Part Time)

Customer Assistant

Weekend Branch Assistant (Part Time)

Customer Assistant - Fashion Home & Beauty - Cardiff

Sales Assistant - JLP Cardiff

ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER

Sales Assistant (Part Time)

Personal Assistant

Food & Beverage Assistant

Campus Advice & Guidance Assistant

Apprentice Sales Assistant

Leisure Assistant

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