Customer service Work, Jobs in Chelmsford, Eng (with Salaries)

Customer Services and Enquiries Assistant
Anglia Ruskin University —Chelmsford
- £26,707 - £30,378 a year
- Full-time
- CRM software
- Organisational skills
- Relocation assistance
9d
Sales Assistant
TGJones —Chelmsford
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- School
- Employee assistance programme
- Employee discount
Quick apply
3d
Business Services Assistant Receptionist
Essex Police and Kent Police —Chelmsford
- From £25,242 a year
- Part-time
- Microsoft Word
- Databases
- Administrative experience
- Free parking
- Annual leave
7d
Sales Assistant 12 Hours
The Entertainer —Chelmsford
- £11.15 - £12.71 an hour
- 12 hour shift
- Customer service
- Merchandising
Quick apply
Sales Assistant (Part-Time)
Pandora Jewelry —Chelmsford
- £13.25 an hour
- Full-time
- Customer service
- Employee discount
9d
Team Member
Everyman Media —Chelmsford
- £11.28 - £12.87 an hour
- Part-time
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
7d
Customer Care Advisor
CARECO UK LTD —Braintree
- £27,295 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Free parking
- Annual leave
Quick apply
Retail Customer Service Assistant
BP Retail —Chelmsford
- Serving
- Café
- Annual leave
- Employee assistance programme
10d
Customer Resolution Centre Advisor - part time 23hr pw
Delta Housing —Chelmsford
- £18,865 a year
- Part-time
- Hybrid work
- CRM software
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
7d
Team Member (Admin)
NEXT —Chelmsford
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- Cash handling
- Employee discount
13d
Customer Assistant
John Lewis & Partners —Writtle
- £13.00 - £13.25 an hour
- Temporary
- Customer service
- Computer literacy
- Merchandising
1d
Customer Enquiries Services Manager
Anglia Ruskin University —Chelmsford
- £38,784 - £44,746 a year
- Full-time
- CRM software
- AI
- Leadership
- Relocation assistance
10d
Team Member
NEXT —Chelmsford
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
1d
Warehouse Operator - Casual Position
Hutch Logistics —Chelmsford
- £13 an hour
- 8 hour shift
- Computer literacy
- English
- Warehouse experience
- Free parking
Quick apply
Barista
Costa Limited —Chelmsford
- £13.12 - £14.12 an hour
- Part-time
- Serving
- Fast casual restaurant
- Cleaning
- Employee discount
Customer Services Assistant
OurCoop —Chelmsford
- £12.75 an hour
- Weekend availability
- Customer service
- Bakery
- Paid training
- Annual leave
11d
Hotel Receptionist
The Lion Inn, Boreham —Chelmsford
- Part-time
- Microsoft Word
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
11d
Sales Assistant
Slater Menswear —Chelmsford
- £11.20 - £13.46 an hour
- Part-time
- Bilingual
- Merchandising
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
1d
Call Centre Agent/Personal Move Assistant
Spicerhaart —Colchester
- £26,000 - £27,000 a year
- Full-time
- Customer service
- Data entry
- Typing
- Health & wellbeing programme
- Employee discount
Quick apply
Part-time Receptionist
Writtle Surgery, Chelmsford —Chelmsford
- £12.71 an hour
- Part-time
- Computer literacy
- Administrative experience
- Front desk
Quick apply

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Customer Services and Enquiries Assistant

Anglia Ruskin University -
Chelmsford

Apply Now

Job details

Permanent | Full-time
£26,707 - £30,378 a year
9 days ago

Benefits

Relocation assistance
Company pension

Qualifications

Live chat
CRM software
Record keeping
Customer communication
Inbound customer enquiry call handling
Organisational skills
Customer interaction
Information Technology

Full job description

About ARU:

ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).
ARU’s research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK’s leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.

About the Role:

We are looking for a highly motivated and customer-focused individual to join our Customer Services and Enquiries Team, supporting prospective students and applicants throughout their journey to ARU.

As a Customer Services and Enquiries Assistant, you will be one of the first points of contact for future students, providing high-quality advice and guidance across a range of communication channels, including telephone, email, live chat, social media and digital platforms. Your role will be vital in ensuring that every prospective student receives an excellent experience, helping them make informed decisions about studying at ARU.

Working in a fast-paced and dynamic environment, you will manage enquiries relating to courses, entry requirements, fees, scholarships, applications and admissions processes. You will support applicants from initial enquiry through to enrolment, ensuring questions are resolved professionally, accurately and efficiently.

You will utilise a range of systems including CRM platforms, admissions systems and AI-powered communication tools to maintain accurate applicant records, manage enquiry workflows and support effective communication with prospective students. Working closely with colleagues across Admissions, Student Recruitment, Information Technology and other university teams, you will contribute to a seamless applicant experience.

The successful candidate will have substantial customer service experience, ideally gained within a contact centre, advisory or customer-facing environment. You will be an excellent communicator with strong organisational skills and the ability to manage multiple priorities while maintaining a high standard of service. Experience of handling complex enquiries, using CRM systems and working confidently with technology will be essential.

We are seeking someone who is proactive, adaptable and committed to delivering outstanding customer service. If you enjoy helping people, solving problems and working collaboratively as part of a team that directly contributes to ARU's student recruitment success, we would love to hear from you.

Informal enquiries can be made to Sean Rowlatt, Senior Admissions Manager - Applicant Services, at [email protected]

Find out more about working with us and how we recruit.

We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.

We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates.

We value diversity at ARU and welcome applications from all sections of the community.

We have a responsibility to ensure that all employees are eligible to live and work in the UK and will conduct Right to Work checks in line with UKVI’s Right to Work policy and our own institutional policy. Furthermore, we must note:

Applicants applying from outside the UK: At this time, ARU is unable to sponsor applicants applying from overseas for a Worker Route visa.
Applicants already in the UK: ARU is unable to offer Worker Route visa sponsorship to applicants whose salary does not meet our minimum sponsorship threshold, which aligns with roles at Grade 6 and above.

Committed to being inclusive and open to discuss flexible working.

We reserve the right to close this vacancy once we have received sufficient applications.

Guidance Notes:

Please download the Job Description Person Specification for key requirements. To apply, demonstrate how your skills and experience meet the criteria.

Apply Now

Refine Your Search

customer service jobs in chelmsford, eng

Customer Services and Enquiries Assistant

Sales Assistant

Business Services Assistant Receptionist

Sales Assistant 12 Hours

Sales Assistant (Part-Time)

Team Member

Customer Care Advisor

Retail Customer Service Assistant

Customer Resolution Centre Advisor - part time 23hr pw

Team Member (Admin)

Customer Assistant

Customer Enquiries Services Manager

Team Member

Warehouse Operator - Casual Position

Barista

Customer Services Assistant

Hotel Receptionist

Sales Assistant

Call Centre Agent/Personal Move Assistant

Part-time Receptionist

I want to receive the latest job alerts for customer service in chelmsford, eng

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