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Retail Shift Leader

Krispy Kreme -
London

Quick apply

Job details

Full-time
£14.06 an hour
1 day ago

Benefits

Company pension

Qualifications

Closing procedures
Customer service
Shift management
Retail team management
Team management
Store management
Opening procedures
Retail management

Full job description

Retail Shift Leader

Retail - Epsom

Contract: Part time
Salary: £14.06

APPLY NOW

Retail Shift Leader – The Ashley Centre, Epsom

WE’RE OPENING IN THE ASHLEY CENTRE, EPSOM!

Want to be part of something a little different?

Krispy Kreme is opening a brand-new Box Store in the heart of The Ashley Centre, Epsom, and we’re looking for a confident, hands-on Retail Shift Leader to help lead the team.

Hours: Minimum 30 hours per week, working any 5 days out of 7

This isn’t your average leadership role.

Our Box Store is designed to look like a giant Krispy Kreme box, serving our world-famous doughnuts and a variety of tasty hot and cold drinks from the centre of the shopping centre. It’s fast-paced, fun and full of personality – and you’ll help keep every shift running smoothly.

As Retail Shift Leader, you’ll:

Lead shift briefings, set clear priorities and create a positive, energetic atmosphere.
Take responsibility for operating the store independently during periods of lone working.
Coach and support Team Members so they feel confident and understand what great looks like.
Deliver outstanding customer service and handle difficult situations professionally.
Ensure our high standards for product quality, food hygiene, health and safety and cleanliness are consistently maintained.
Share daily sales targets, encourage great selling behaviours and help the team control waste and costs.
Complete opening and closing routines, including till reconciliation, payment system checks and daily paperwork.
Keep the store clean, stocked, organised and ready for our customers.
Lead by example and step in to support the team whenever needed.

Lone working

Lone working is a significant part of this role. You’ll regularly be responsible for operating the store independently, including opening or closing, serving customers, managing priorities and following all safety and security procedures without another Team Member on site.

You’ll need to be confident making decisions, managing busy periods and knowing when to contact a manager for support. You must be comfortable taking responsibility for the store and maintaining our standards while working independently.

Because of the lone-working responsibilities involved, applicants must be 18 years or over.

You’ll be a natural team player who communicates clearly, treats people with respect and enjoys helping others succeed. You’ll also need the flexibility to work a minimum of 30 hours per week across any 5 days out of 7, in line with the shopping centre’s opening hours.

What’s in it for you?

Competitive hourly pay
A minimum of 30 hours per week
Full training and development
Doughnuts on us, plus 50% off doughnuts and 30% off drinks in all UK Krispy Kreme stores
Employee rewards through Treat Box
Pension scheme and wellbeing support
Opportunities to grow your career with Krispy Kreme

If you’re ready to lead the team at our unique new store in Epsom, apply today and help us bring Krispy Kreme to The Ashley Centre.

Opening Hours

Mon

09:00 - 18:00

Tue

09:00 - 18:00

Wed

09:00 - 18:00

Thu

09:00 - 18:00

Fri

09:00 - 18:00

Sat

09:00 - 18:00

Sun

10:00 - 16:30

Quick apply

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