Support representative (entry level position) Work, Jobs in Clifton, Bst (with Salaries)

Client Support Representative (Entry level position)
Azets —Cardiff
- Full-time
- Microsoft Office
- Communication skills
Quick apply
13d
Sales Assistant
AGG Marketing —Cardiff
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
7d
Sales Associate
SweenyMarketinGroup —Cardiff
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
11d
Senior Transfers Specialist
Hartley Pensions —Bristol
- £32,436.30 - £36,000.00 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- IT
Quick apply
21h
Sales Representative
AGM international —Cardiff
- Full-time
- Sales
- No experience needed
- Leadership
- Referral programme
Quick apply
1d
Teaching Assistant Level 2 - Pillgwenlly Primary School
Newport City Council —Newport
- £20,000 - £29,999 a year
- Part-time
- Classroom experience
- School
- Teaching
7d
Teaching Assistant Level 3 - Pillgwenlly Primary School
Newport City Council —Newport
- £20,000 - £31,022 a year
- Part-time
- School
- Teaching
7d
School Business Manager - St Julian's Primary School
Newport City Council —Newport
- £38,220 - £41,771 a year
- Full-time
- Bachelor's degree
- IT
- School
3d

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Client Support Representative (Entry level position)
Azets —Cardiff
Experience in dealing with customers/clients. Answering, screening, and forwarding incoming phone calls in a professional manner.
Quick apply
13d
Sales Assistant
AGG Marketing —Cardiff
Interact directly with customers in *residential areas*. No prior sales background is necessary. Development in customer service and sales skills.
Quick apply
7d

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support representative (entry level position) jobs near clifton, bst

Client Support Representative (Entry level position)

Azets -
Cardiff

Quick apply

Job details

Full-time
13 days ago

Qualifications

Microsoft Office
Communication skills

Full job description

About us
Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of inspiring opportunities to join one of our many offices! We are a top ten accountancy firm in the UK and are the number one largest SME practice.
The role
The Client Support Representative involves actively contacting clients, usually by phone, email, or letter, to request tax return related information or address outstanding items related to their tax returns. This role will be working in the personal tax hub, focusing on maintaining positive client relationships while ensuring timely information. As a Client Support Representative at Azets, you will have the ability and motivation needed to:
Key accountabilities
Client Communication: • Communicating with clients via phone, email, or letter to prompt clients for their tax return information. • Answering, screening, and forwarding incoming phone calls in a professional manner. • Addressing enquiries promptly, with an excellent customer service ethos, and remaining calm under pressure. • Monitor and forward emails received to the shared inbox to the wider team. Information collection: • Proactively contacting clients with overdue invoices or payments to secure timely remittances. • Proactively contacting clients to request their signed tax returns. Relationship Building • Maintaining positive client relationships while resolving payment issues. Record Keeping • Maintaining accurate records of client interactions and tax return information statuses. • Creating and updating documents using the Microsoft Office suite and use of Azets document management systems, maintaining high standards of formatting and accuracy. This may involve some data entry and data analysis. • Managing tax return information printing and scanning tasks as needed. Escalation Escalating complex queries or unresolved issues to appropriate departments or personnel
Skills & experience
Skills Required: • Communication Skills: Excellent verbal and written communication skills for interacting with clients. • Problem-Solving: Ability to address client concerns and resolve payment issues effectively. • Interpersonal Skills: Ability to build and maintain positive client relationships. • Organisation: Ability to manage multiple client interactions and deadlines. • Conflict Resolution: Ability to handle challenging conversations. What are we looking for? • Experience in dealing with customers/clients.
Other
Our benefits include hybrid & flexible working, birthday leave, professional subscription and much more.
Job Reference: AZ05218

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support representative (entry level position) jobs in clifton, bst

Client Support Representative (Entry level position)

Sales Assistant

Sales Associate

Senior Transfers Specialist

Sales Representative

Teaching Assistant Level 2 - Pillgwenlly Primary School

Teaching Assistant Level 3 - Pillgwenlly Primary School

School Business Manager - St Julian's Primary School

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