It support Work, Jobs in Crewe, Eng (with Salaries)

Technical Support Advisor
Radius Limited —Crewe
- From £26,000 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
Technical Support (Telecoms) - 1st Line
Radius Limited —Crewe
- Full-time
- Employee assistance programme
Quick apply
Business Systems & Network Support Coordinator
Speedy Freight —Knutsford
- £35,000 a year
- Full-time
- In-person
Quick apply
10d
Application Tester & Technical Support
Semantics 21 Ltd —Stafford
- £25,500 - £28,000 a year
- Full-time
- English
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
10d
Field Support Specialist
FOODHUB —Stoke-on-Trent
- £34,258 a year
- Weekend availability
- Customer service
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
11d
Junior IT Service Desk Representative (Apprentice)
Primary Goal —Chester
- £23,000 - £25,000 a year
- Full-time
- Computer Science
- Data entry
- Communication skills
Quick apply
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- SharePoint
- Annual leave
IT Technician
PIXEL SPHERE LTD —Stockport
- £35,420.00 - £46,727.49 a year
- Full-time
- Windows
- Analysis skills
- Linux
- Sick pay
Quick apply
8d
School IT Technician
Dataspire Solutions Ltd —Northwich West
- £25,000 - £28,000 a year
- Full-time
- Maintenance
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
IT Helpdesk Assistant
Ticopti —Trafford
- £28,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
4d
Workforce Information & System Administrator
Countess of Chester Hospital NHS Foundation Trust —Chester
- £32,073 - £39,043 a year
- Part-time
- Human resources
11d
Retail and Ticketing Systems Administrator
Stoke City Football Club —Stoke-on-Trent
- Weekend availability
- Communication skills
3h
IT Service Desk Manager
Lookers —Stoke-on-Trent
- Continuous improvement
- Training & development
- Leadership
- Annual leave
Quick apply
13d
IT Technician
The Barlow RC High School —Manchester
- £29,064 - £32,061 a year
- Full-time
- Communication skills
- School
- Free parking
- Health & wellbeing programme
Quick apply
5d
IT Infrastructure Specialist
Saur Europe —Stoke-on-Trent
- Hybrid work
- Maintenance
- No degree
- Travel
Quick apply
13d
Technology Support Engineer - Brio Leisure
Brio Leisure —Chester
- £28,598 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
13d
Desktop Support Engineer
Sinclair —Chester
- Hybrid work
- Internship
4d
Service Desk Analyst
NHS Midlands and Lancashire Commissioning Support Unit —Chester
- £28,392 - £31,157 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
2d
Engineer II, Digital Services Remote Operations
Schneider Electric —Warrington
- Full-time
- Remote
- Computer literacy
- Engineering
- Data analysis skills
- Annual leave
3rd Line Support Engineer
BCN Group —Manchester
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
13d

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Technical Support Advisor

Radius Limited -
Crewe

Quick apply

Job details

Full-time
From £26,000 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Car scheme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Ticket management
Internal department liaison
Microsoft Office Suite
Organisational skills
Customer support
Customer interaction
Communication skills
Business lead generation
Help desk

Full job description

Company Description

At Radius, we provide best in class fleet and connectivity solutions to businesses of all sizes.

Our mission is to help businesses adapt to the future by building solutions for a more sustainable, connected future.

Our comprehensive portfolio of solutions includes fuel cards, telematics, telecoms, insurance, vehicle leasing, EV charging, business energy, and expense management.

We are proud to have over 400,000 customers worldwide, over 50 offices across 5 continents, and over 2,800 talented Radius colleagues.

We've achieved big things already, but we're just getting started.

This is where you come in...

Job Description

The role of technical support advisor is really important to us. You will be responsible for the triage and resolution of customers technical queries providing feedback both to the client and other internal departments. Required to learn both our software and hardware products you will develop an understanding and the ability to analyse issues as reported.

We would love to welcome you to our Crewe office, working hours of Monday-Friday 8:30am – 5:00pm.

Your responsibilities day to day will be…

Working through tickets on our CRM system with emphasis on good customer contact with phone or email, ensuring they are kept informed at every stage of the resolution.
Complete detailed checks of accounts providing accurate feedback direct to clients and also other business areas.
Build good relationships with internal stakeholders including customer service, installations, onboarding, and complaints.
Have an awareness of trends and repeating issues, escalating to your line manager any out of the ordinary occurrences.
Supporting other business areas at peak times with phone line coverage
In a customer facing role there is an expectation that you generate leads and referrals for wider Radius products and services

Qualifications

Strong communicator, equally at ease speaking to external and internal contacts.
A high attention to detail with strong organisational skills
A problem-solving mentality.
Self-motivated, capable of working on own initiative.
A good understanding of Microsoft Office

Additional Information

Your impact on Radius will be rewarded with the opportunity to develop and progress your career in many directions.

You’ll also have access to our competitive reward and benefits package, which includes:

25 days holiday + bank holidays
Pension
Life assurance
Employee fuel card scheme
Electric Vehicle scheme
Employee assistance programme
Wellness and healthcare assistance via ‘Help@Hand’ by Unum
‘Cycle to work’ scheme
Free breakfast daily in the office

And of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with pizzeria, roof top bar and much more!

#LI-JF1

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

Global Female Health Policy & Female Health Champions
Pregnancy Loss and Fertility Treatment Policies
Endometriosis Friendly Employer (UK)
Women-focused gym & female health events
Mental Health First Aiders
Disability Confident Committed Employer (Level 1)
Race at Work Charter signatory
Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025
Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
Give as you earn scheme (payroll giving) and match funding

Next Steps

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

Quick apply

Refine Your Search

it support jobs in crewe, eng

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Application Tester & Technical Support

Field Support Specialist

Junior IT Service Desk Representative (Apprentice)

2nd Line Support Technician

IT Technician

School IT Technician

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Workforce Information & System Administrator

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Desktop Support Engineer

Service Desk Analyst

Engineer II, Digital Services Remote Operations

3rd Line Support Engineer

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