3rd line support Work, Jobs in Crick, Nth (with Salaries)

IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Computer literacy
- Maintenance
- Warehouse experience
Quick apply
Packing Machine Operator
Tayto Group Limited —Corby
- £13.53 - £14.53 an hour
- Full-time
- English
- Quality control
- In-person
- Free parking
- Annual leave
Quick apply
5d
202608: Prison Officer - HMP Onley
Ministry of Justice —Rugby
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
12d
Assistant Transport Manager
Stobart —Rugby
- Up to £38,950 a year
- Full-time
- Continuous improvement
- Computer skills
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
IT Apprentice
Tgw Group —Market Harborough
- Maintenance
- Microsoft Office
- Communication skills
Quick apply
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Mentoring
Quick apply
Production Area Manager
Tayto Group Limited —Corby
- £50,000 - £53,000 a year
- Full-time
- Team management
- In-person
- Training & development
- Free parking
- Employee assistance programme
Quick apply
7d
University Access Officer
The Access Project —Corby
- £26,227.50 a year
- Full-time
- Salesforce
- University
- Experience working with children
- Annual leave
- Employee assistance programme
Quick apply
14d
First Line Manager
DHL Supply Chain —Rugby
- Full-time
- Leadership
- Communication skills
- Free parking
- Annual leave
3rd Line Build & Support Engineer
Weetabix —Burton Latimer
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Annual leave
Quick apply
IT Support Engineer - Modern Workplace
Haas F1 Team —Banbury
- Weekend availability
- Bachelor's degree
- Continuous improvement
- Travel
Quick apply
3rd Line Service Desk Engineer
Bechtle UK —West Hunsbury
- £45,000 - £55,000 a year
- Full-time
- Windows
- Mentoring
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
14d
202608: Prison Officer - HMP Gartree
Ministry of Justice —Leicester
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
12d
Transport First Line Manager
DHL Supply Chain —Rugby
- £33,500 a year
- Rotating shift
- Training & development
- Leadership
Value Added Services Manager
Great Bear —Northampton
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Service & Support Technician
Unison Ltd —Kenilworth
- Overtime
- Hybrid work
- Spanish
- Writing skills
- Travel
Quick apply
13d
Associate Field Services Technician, IT
Aptean —Leicester
- Full-time
- Computer literacy
- Analysis skills
- Travel
Production Coordinator (Evening Shift)
Avantor —Lutterworth
- Full-time
- Computer literacy
- Forklift
- Assembly
Assistant Merchandiser
NEXT —Leicester
- Full-time
- Google Suite
- Merchandising
- Communication skills
- Free parking
- Employee discount
6d
Facilities Operator - PMO
PepsiCo —Leicester
- £38,951.30 a year
- Computer literacy
- Continuous improvement
- Mentoring
- Employee discount

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IT Support Assistant

ID Logistics & Transport Ltd -
Rugby

Quick apply

Job details

Full-time
£27,000 - £32,000 a year

Qualifications

Technical troubleshooting
Incident management
Computer literacy
User account provisioning
Ticket management
Incident documentation
Maintenance
Warehouse management system
Microsoft Office Suite
User account management
Service restoration
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Technical writing
Warehouse experience
Customer support
IT incident logging
Application support
Fault diagnosis and repair
Incident log maintenance
Communication skills
Time management

Full job description

Join ID Logistics as our next IT Support Assistant and help power the technology behind our fast‑growing, innovative logistics operations.

About You:

We are looking for someone with solid technical know‑how, great problem-solving skills, and a real enthusiasm for helping people. As our IT Support Assistant, you will be the go‑to person for resolving hardware and software issues, supporting colleagues across the business, and keeping our technology running smoothly alongside your IT Manager and team.

Key Responsibilities:

Provide first‑line support for hardware, software, and network issues, ensuring fast and effective resolutions.
Log, track, and manage incidents through the ticketing system, escalating when needed.
Support the setup, installation, and maintenance of IT equipment and systems.
Troubleshoot issues across operating systems, applications, networks, and hardware.
Assist with onboarding new employees, setting up devices, accounts, and access.
Support system updates, patches, and routine maintenance.
Keep technical documentation, procedures, and troubleshooting records up to date.
Maintain accurate hardware and software inventory records.
Support IT security processes, including account management and MFA.
Collaborate with the wider IT team on projects and long‑term improvements.
Deliver excellent customer service with a friendly, professional, and proactive approach.

Skills and Experience:

Previous experience in an IT support role, ideally within a warehouse, logistics, or fast‑paced operational environment.
Strong understanding of basic IT troubleshooting, including hardware, software, networks, and peripheral devices.
Experience supporting warehouse technologies such as handheld scanners, label printers, RF devices, and Warehouse Management Systems (WMS).
Ability to diagnose and resolve first‑line issues quickly to minimise operational downtime.
Good knowledge of Microsoft Office, Windows operating systems, and common business applications.
Strong communication skills, able to support both technical and non‑technical colleagues in a clear, patient way.
Excellent organisational and time‑management skills, with the ability to prioritise tasks based on operational impact.
High attention to detail when logging incidents, updating records, and completing documentation.
Familiarity with IT ticketing systems and following escalation procedures.
Ability to work independently, use initiative, and remain calm when responding to urgent operational issues.
A proactive, customer‑focused attitude, with a commitment to supporting smooth warehouse operations.

About Us:

ID Logistics is an international contract logistics group with a presence in 20 countries, representing more than 8.0 million square meters of warehousing facilities in Europe, America, Asia, and Africa, with over 42,000 employees. With a client portfolio balanced between retail, industry, detail picking, healthcare and e-commerce sectors, ID Logistics is characterised by offers involving a high level of technology.

We have been growing for 25 years, with an ethos of everyone being united and where innovation is constant. We have a demanding job to do, and we must move fast while being rigorous and precise.

We launched our first UK branch in June 2023, our 2nd in August 2025, our 3rd in May 2026 and we are now onto site number 4!

Operational excellence is one of the founding values of ID Logistics and each employee contributes to it: all your ideas, we will listen to them, and all your past experiences will enrich us.

So come develop your IDeas on the job in our new site in Rugby!

This is a full‑time, on‑site role, in our new site Rugby.

Please note we may review and progress applications ahead of the closing date.

We are not looking for agency support currently

Quick apply

Refine Your Search

3rd line support jobs in crick, nth

IT Support Assistant

Packing Machine Operator

202608: Prison Officer - HMP Onley

Assistant Transport Manager

IT Apprentice

2nd Line Support Technician

Production Area Manager

University Access Officer

First Line Manager

3rd Line Build & Support Engineer

IT Support Engineer - Modern Workplace

3rd Line Service Desk Engineer

202608: Prison Officer - HMP Gartree

Transport First Line Manager

Value Added Services Manager

Service & Support Technician

Associate Field Services Technician, IT

Production Coordinator (Evening Shift)

Assistant Merchandiser

Facilities Operator - PMO

I want to receive the latest job alerts for 3rd line support in crick, nth

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