Planner Work, Jobs in Cricket St Thomas, Som (with Salaries)

Call Handler / Trip Planner
GP METALS & SPARES LTD —Weymouth
- £13 - £15 an hour
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
8d
Continuous Improvement Coordinator
Harmony Fire —Yeovil
- Full-time
- Analysis skills
- Continuous improvement
- Travel
Quick apply
Project Planner
TCi (GB) Ltd —Bridgwater
- Full-time
- Microsoft Office
- Organisational skills
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
Manufacturing Planner
Thales —Templecombe
- Full-time
- Annual leave
- Employee assistance programme
Retail Planning Manager
Screwfix —Yeovil
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- IT
- Employee discount
- Flexible schedule
3d
Area Planner
Cooper Moss Rutland —Bridgwater
- Full-time
- No degree
- Construction experience
- Employee discount
Demand Planner
Novanta —Taunton
- Full-time
- Analysis skills
8d
MEH Area Planner
Cooper Moss Rutland —Bridgwater
- Full-time
- Construction experience
- Communication skills
- Employee discount
Territory Manager
McCurrach Careers —Yeovil
- Up to £28,000 a year
- Full-time
- Sales
- Travel
- Annual leave
- Employee assistance programme
Planner (Commissioning)
Assystem —Bridgwater
- Hybrid work
- Microsoft Excel
- Engineering
- Construction experience
- Annual leave
- Flexible schedule
Territory Manager
Avidity —Yeovil
- Up to £28,000 a year
- Full-time
- Sales
- Travel
- Annual leave
- Employee assistance programme
Inventory Planner
2 Sisters Food Group —Willand
- £14.60 an hour
- Overtime
- English
- Free parking
- Employee assistance programme
Quick apply
4d
Mechanical Planner
Cooper Moss Rutland —Bridgwater
- Full-time
- Construction experience
- Communication skills
- Mechanical knowledge
- Employee discount
Construction Planner
Assystem —Bridgwater
- Hybrid work
- Engineering
- English
- Construction experience
- Annual leave
- Work from home
Warehouse Operator
Dalkia Facilities —Cullompton
- £29,000 a year
- Full-time
- Computer literacy
- First Aid Certification
- Driving
- Employee assistance programme
- Employee discount
8d
Insolvency Administrator or Senior Insolvency Administrator
Albert Goodman LLP —Taunton
- Hybrid work
- Customer service
- Employee assistance programme
Driver
Bako group —Cullompton
- £42,332 a year
- Monday to Friday
- Employee assistance programme
- Employee discount
Project Planner - Equipment Installation
ALTEN —Bridgwater
- Full-time
- Hybrid work
- Military
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
Transport Planner - Bridgwater
Morrisons —Bridgwater
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Road & Networks Planner
Mace —Bridgwater
- Full-time
- Hybrid work
- Analysis skills
- Leadership

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Call Handler / Trip Planner

GP METALS & SPARES LTD
Weymouth

Quick apply

Job details

Full-time
£13 - £15 an hour
8 days ago

Benefits

Casual dress
Company pension
On-site parking

Qualifications

Microsoft Excel
Sales
Customer service
Logistics
Organisational skills
Purchasing
Computer skills
Time management

Full job description

Our Ideal Candidate

We are looking for a highly organised, confident and personable individual with excellent attention to detail. You should be a natural problem solver who can remain calm and professional while working in a busy, fast-changing environment.

The successful candidate will be charismatic, customer-focused and keen to help customers throughout the vehicle purchasing and collection process. You will need to communicate clearly, manage multiple bookings and priorities, and use your initiative to resolve issues as they arise.

This is a telephone-based role involving both inbound and outbound calls. You may be required to make up to 50 calls per day to contact customers, gather additional information about their vehicles, arrange the purchase of vehicles and book suitable collection appointments.

Previous experience in sales, customer service, call handling or transport coordination would be beneficial. The role may occasionally involve price negotiation, handling objections and dealing with difficult or frustrated customers, so you must be confident, patient and professional.

As a key part of our operations team, you will help ensure that vehicles are purchased, scheduled and collected efficiently. An understanding of process management and the ability to identify and suggest improvements to existing processes would be advantageous.

The Role

The successful candidate will be responsible for:

Making and receiving inbound and outbound customer calls.
Contacting customers to obtain additional information about their vehicles.
Discussing and arranging the purchase of vehicles.
Making up to 50 customer calls per day.
Scheduling vehicle collections and allocating suitable collection appointments.
Organising driver schedules and helping to optimise collection routes and vehicle capacity.
Advising customers of collection dates, times, availability and the collection process.
Processing vehicle payments accurately.
Updating customer, vehicle and collection information within our in-house systems.
Responding to inbound customer enquiries.
Handling customer objections, complaints and difficult conversations professionally.
Assisting with price negotiations where required.
Managing company documents and maintaining accurate electronic records.
Working closely with drivers and other departments to resolve collection issues.
Completing general administrative and ad-hoc duties when required.
Identifying opportunities to improve customer service and operational processes.

Skills and Experience

The ideal candidate will have:

Excellent telephone and customer service skills.
Strong organisational and time-management abilities.
Confidence making a high volume of outbound calls.
Good attention to detail and accurate data-entry skills.
The ability to manage multiple tasks and changing priorities.
A calm and professional approach when dealing with difficult customers.
Strong problem-solving skills and the ability to use initiative.
Good general computer skills and experience using internal systems.
Previous experience in sales, call handling, transport coordination or vehicle purchasing would be beneficial.
Experience using Excel to organise or manipulate data would be advantageous.

Hours of Work

Monday to Friday, 8:30am to 5:00pm.

This is an office-based position and will play an important role in ensuring our vehicle purchasing and collection operations run smoothly.

Job Type: Full-time

Pay: £13.00-£15.00 per hour

Benefits:

Casual dress
Company pension
On-site parking

Ability to commute/relocate:

Weymouth DT3 4HG: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

planner jobs in cricket st thomas, som

Call Handler / Trip Planner

Continuous Improvement Coordinator

Project Planner

Manufacturing Planner

Retail Planning Manager

Area Planner

Demand Planner

MEH Area Planner

Territory Manager

Planner (Commissioning)

Territory Manager

Inventory Planner

Mechanical Planner

Construction Planner

Warehouse Operator

Insolvency Administrator or Senior Insolvency Administrator

Driver

Project Planner - Equipment Installation

Transport Planner - Bridgwater

Road & Networks Planner

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