Receptionist Work, Jobs in Cromer, Nfk (with Salaries)

Receptionist
Forest Park —Cromer
- £12.71 - £13.00 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
10d
Administrator
Pilgrims' Friend Society —North Walsham
- £29,120 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
10d
Supervisor Reception
Hilton Grand Vacations —Cromer
- £13.47 an hour
- Weekend availability
- Hospitality
- Communication skills
- Resort
- Free parking
- Employee assistance programme
Veterinary Receptionist
Rackheath Vets Limited —Rackheath
- £13.45 - £13.89 an hour
- Part-time
- Customer service
- Front desk
- IT
- Free parking
- Annual leave
Quick apply
4d
Recreational Assistant
Edu-Lettings UK Ltd —Norwich
- Up to £12.71 an hour
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
Receptionist / Office Clerk
Norfolk & Suffolk Foundation Trust —Norwich
- £25,272 a year
- Full-time
- Customer service
- Administrative experience
- Travel
- Free parking
- Annual leave
11d
VacancyTitle: Receptionist
Together Dental —Norwich
- £12.80 - £13.80 an hour
- Temporary
- Customer service
- Administrative experience
- Front desk
- Employee assistance programme
- Referral programme
1d
Reception / Bookings Team Members
Richardsons Leisure —Stalham
- £10.06 - £11.00 an hour
- Weekend availability
- Customer service
- Employee discount
VacancyTitle: Head Receptionist
Together Dental —Norwich
- £14.05 - £14.55 an hour
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Employee assistance programme
- Referral programme
Legal Secretary
Mallory Pryce —Norwich
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
12d
Cash Desk Volunteer
British Heart Foundation —Sheringham
- Employee discount
HOTEL RECEPTIONIST/HOTEL HOUSEKEEPER (FULL-TIME)
Central Hotel —Norwich
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
11d

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Administrator
Pilgrims' Friend Society —North Walsham
Eager to interact with the staff and volunteers in the home and the London Office, and support them in administrative tasks; 35 hours per week, Monday - Friday.
£29,120 a year
Quick apply
10d
Receptionist
Forest Park —Cromer
Answer incoming telephone calls promptly and professionally. Handle holiday booking enquiries via telephone, email and online platforms.
£12.71 - £13.00 an hour
Quick apply
10d

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Receptionist

Forest Park -
Cromer

Quick apply

Job details

Part-time
£12.71 - £13.00 an hour
10 days ago

Benefits

Free parking
Company events
Employee discount
On-site parking

Qualifications

Hospitality
Customer service
Complaint handling
Microsoft Office
Organisational skills
Front desk
IT
Phone etiquette
Communication skills

Full job description

Overview

We are seeking a professional and personable Receptionist to join our organisation. The successful candidate will be the first point of contact for visitors and callers, providing excellent customer service and administrative support. This role offers an opportunity to work in a dynamic environment where organisational skills and attention to detail are highly valued.

Key Responsibilities

Guest Services

Deliver an exceptional five-star customer experience to every guest and visitor.
Welcome guests on arrival and assist with check-in and check-out.
Respond professionally to guest enquiries both in person and over the telephone.
Resolve guest queries efficiently and positively, escalating where necessary.

Holiday Bookings

Handle holiday booking enquiries via telephone, email and online platforms.
Convert enquiries into confirmed bookings through excellent customer service and product knowledge.
Process bookings accurately using the park reservation system.
Assist guests with amendments, cancellations and additional holiday services.

Holiday Homeowner Support

Build strong relationships with our community of over 450 holiday homeowners.
Provide day-to-day assistance with owner enquiries.
Coordinate communication between homeowners and relevant park departments.
Deliver a professional and personalised service that reflects our family values.

Telephone & Administration

Answer incoming telephone calls promptly and professionally.
Direct calls to the appropriate departments when required.
Respond to emails in a timely manner.
Maintain accurate customer records and booking information.
Process payments and maintain confidential records in line with company procedures.

Teamwork

Work collaboratively with colleagues across Reception, Housekeeping, Maintenance and Grounds teams.
Support the wider business during busy periods.
Help create a positive and welcoming atmosphere for guests and colleagues alike.
Contribute ideas to continually improve the guest experience.

Essential Skills & Experience

Previous customer service experience.
Excellent communication skills.
Strong telephone etiquette.
Good IT skills, including Microsoft Office.
Ability to multitask and prioritise workload.
Positive, can-do attitude.
Excellent organisational skills.

Desirable Experience

Previous reception or hospitality experience.
Experience within the holiday park, leisure or tourism industry.
Knowledge of reservation systems.
Experience handling customer complaints positively and professionally.

Our Values

At Forest Park, we're more than just a holiday park, we're a family business that genuinely cares about our guests, our holiday homeowners and our team.

We are looking for someone who shares our values of:

Welcoming everyone with warmth and professionalism.
Taking pride in delivering exceptional service.
Working together to create unforgettable experiences.
Supporting one another as one team.
Continually improving everything we do.

Pay: £12.71-£13.00 per hour

Benefits:

Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

receptionist jobs in cromer, nfk

Receptionist

Administrator

Supervisor Reception

Veterinary Receptionist

Recreational Assistant

Receptionist / Office Clerk

VacancyTitle: Receptionist

Reception / Bookings Team Members

VacancyTitle: Head Receptionist

Legal Secretary

Cash Desk Volunteer

HOTEL RECEPTIONIST/HOTEL HOUSEKEEPER (FULL-TIME)

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