Customer care coordinator Work, Jobs in Crossford, Fif (with Salaries)

Customer Service Coordinator (Maternity Cover - 14 Month Fixed-term Contract)
Dolby Vivisol —Stirling
- £24,880 a year
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Customer Care Coordinator
Public Library of Science —Edinburgh
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Lettings Co-ordinator (Full Time)
Milards —Edinburgh
- £24,750 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Ready Mix Sales and Distribution Co-ordinator
Hillhouse Quarry Group Ltd —Glenrothes
- Full-time
- Microsoft Excel
- Customer service
- In-person
Quick apply
Business Coordinator
Scottish Procurement Alliance —Livingston
- £31,201 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Customer Support Coordinator (12 month contract)
Element Materials Technology —Edinburgh
- Full-time
- Sales
- Customer service
- Communication skills
Client Services Coordinator
AND Digital —Edinburgh
- Full-time
- Hybrid work
- AI
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Customer Service Coordinator (Maternity Cover - 14 Month Fixed-term Contract)
Dolby Vivisol —Stirling
Processing replenishment orders from patients and attempt to solve queries over the telephone. We are looking for someone to join our dynamic call centre team…
£24,880 a year
Quick apply
10d
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Customer Service Coordinator (Maternity Cover - 14 Month Fixed-term Contract)

Dolby Vivisol -
Stirling

Quick apply

Job details

Full-time | Fixed term contract
£24,880 a year
10 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Employee discount
Gym membership
Referral programme
Sick pay
On-site parking

Qualifications

Customer service
GCSE
Organisational skills
Computer skills
Communication skills
Office experience

Full job description

Vivisol are currently hiring for a Customer Service Coordinator on a 14 Month Fixed-Term Contract to provide maternity cover for a member of our team. We are looking for someone to join our dynamic call centre team on a fixed-term contract to carry out patient calls, organise patient visits and provide patients with verbal assistance with equipment.

Position details:

Salary: £24,880.00
Location: Office-based, Stirling (FK9 4TU)
Working days: Mon-Fri
Hours: 9am-5pm
Contract length: 14 months (ending September 2027)

The idea candidate will have previous customer service experience, and/or planning experience, ideally in a call centre/office environment. All training will be provided.

Main duties and responsibilities:

Dealing with all enquiries from patients/carers in an empathetic and effective manner within company agreed timescales
Processing replenishment orders from patients and attempt to solve queries over the telephone
Ensuring that all enquiries are completed according to departmental procedures and within set quality standards
Liaising closely with other departments by e-mail and telephone, giving accurate information at all times
To work with the senior team members on process improvements and projects
Scheduling installations, uplifts, breakdowns and deliveries in line with contract requirements and objectives
Booking service calls in line with contract requirements, and objectives utilising support staff to ensure resources are fully booked

Required Experience:

Previous customer service experience (Phone based desirable)
Excellent communication skills (verbal and written)
An Enhanced DBS (provided for you as part of the probation process)

Competencies:

Effective Telephone and clear communication skills
Empathetic and a problem solver
Team player
Trustworthy, reliable & ethical
Good organisational skills
Excellent computer skills and accuracy

Who we are

Vivisol holds the NHS contracts for the provision of Home Oxygen services in the UK. The company is currently responsible for the installation and management of therapy solutions to over 23,000 patients. Over the last 18 months we have moved into the field of sleep disorders, and have now won significant contracts in this field, and are therefore expanding our services and team

"Working Together to Improve Lives by Inspiring Excellence in Home Healthcare" is at the core of what we do at Vivisol. The company focuses on continually improving its services, with the aim being to offer the NHS efficient, but sustainable, solutions.

Vivisol positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people. We foster an inclusive culture that offers all our employees a ‘Place to Grow’.

Please visit our website for a copy of our job applicant privacy notice at dolbyvivisol.com

Job Types: Full-time, Fixed-Term Contract

Pay: £24,880.00 per year

Benefits:

Company pension
Employee discount
Free parking
Gym membership
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Application question(s):

Do you have the full right to work in the UK?

Work Location: In person

Quick apply

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Customer Service Coordinator (Maternity Cover - 14 Month Fixed-term Contract)