It helpdesk Work, Jobs in Desford, Lec (with Salaries)

IT Support Technician
Chess & Cheese Ltd —Coventry
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Maintenance
- Analysis skills
- Analytics
Quick apply
1d
IT Helpdesk Technician
PickEverard —Leicester
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer skills
- Power tools
- In-person
Quick apply
Helpdesk Administrator
Cornerstone facilities management LTD —Derby
- £13 an hour
- Full-time
- Continuous improvement
- Data entry
- Contracts
- Free parking
- Employee discount
Quick apply
6d
Senior IT Support Engineer – 3rd Line
TCNS (Total Computer Network Services) —Sutton Coldfield
- £40,000 - £50,000 a year
- Full-time
- Azure
- Mentoring
- In-person
Quick apply
5d
Software Support I
Haemonetics Corp. —Coventry
- Full-time
- Hybrid work
- English
- Databases
- Analysis skills
7d
Mobile General Maintenance Operative
Equans —Leicester
- Full-time
- Carpentry
- Plumbing
- Annual leave
- Employee assistance programme
Property & Development Administrator
Camping and Caravanning Club —Coventry
- £10,275.08 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Work from home
Quick apply
Premises Manager
Open Thinking Partnership —Hinckley
- £35,451 - £39,165 a year
- Full-time
- Maintenance
- Supervising experience
- In-person
Quick apply
8d
FM Administrator
BAM UK & Ireland —Derby
- Word processing
- Computer literacy
- Databases
Facilities Helpdesk Administrator
ISS Facility Services —Birmingham
- Computer literacy
- Continuous improvement
- Quality control
Quick apply
1d
Critical Incidents Co-Ordinator
ISS Facility Services —Birmingham
- Microsoft Word
- Computer literacy
- Communication skills
Quick apply
Service Delivery Agent
Mitie —Birmingham
- Organisational skills
- Communication skills
Building Experience Coordinator
JIK-Integral UK Limited —Birmingham
- Full-time
- Organisational skills
- Front desk
- In-person
Quick apply
4d
Electrical Test Engineer
Compliance Group Electrical Ltd —Leicester
- Overtime
- Employee discount
Quick apply
12d
Doors engineer, Technical support
Kone —Nottingham
- Overtime
- Customer service
- Computer literacy
- Travel
- Employee assistance programme
- Gym membership
Multi-Skilled Maintenance Engineer (Groundworks)
KSD Support Services Ltd —Coventry
- Up to £18 an hour
- Overtime
- Carpentry
- Microsoft Word
- Computer literacy
- Annual leave
Quick apply
1d
Site Technician/Caretaker
BAM UK & Ireland —Birmingham
- £13.50 an hour
- Computer literacy
- Computer skills
- Communication skills
Senior Cost Manager
Gleeds —Nottingham
- Weekend availability
- IT
- Communication skills
- Time management
- Employee assistance programme
8d

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IT Support Technician

Chess & Cheese Ltd
Coventry

Quick apply

Job details

Full-time
£30,000 - £45,000 a year
1 day ago

Benefits

UK visa sponsorship

Qualifications

Technical troubleshooting
Desktop support
Minor repairs
Customer service call handling
Hardware repair
Computer repair
Inbound customer enquiry call handling
Equipment repair
User account provisioning
Ticket management
Maintenance
Breakdown recovery
User account management
Analysis skills
Computer hardware
Technical support incident logging
Technical writing
Customer support
Customer interaction
Network monitoring
Root cause analysis
Fault diagnosis and repair
Active Directory
Debugging
Identity & access management
Analytics
Information Technology

Full job description

Key Responsibilities

Helpdesk Support: Answer phone calls, emails, and IT tickets from staff. Monitoring and maintaining the computer systems and networks.
Troubleshooting: Fix problems with Windows, macOS, Microsoft 365, and office printers. Managing any issues or changes required, such as forgotten passwords, viruses or email issues
Hardware Setup: Prepare laptops, desktops, phones, and accessories for new employees. Working with field engineers to visit customers/employees if the problem is more serious / Testing and fixing faulty equipment.
User Accounts: Create and delete user accounts in Active Directory and Microsoft Entra ID.
Network Support: Fix basic Wi-Fi, router, and VPN connection problems.
Documentation: Write clear guides and update IT records. Updating self-help documents so customers/employees can try to fix problems themselves
Soft Skills: Working with customers/ employees to identify computer problems and advising on the solution / Logging and keeping records of customer/employee queries
Technical Skills: Analyze call logs so you can spot common trends and underlying problems

Requirements and Skills

Experience: 1 to 2 years in an IT support or helpdesk role.
Technical Knowledge: Good understanding of Windows 10/11, Microsoft 365, and basic networking.
Communication: Clear and polite phone and email manner.
Problem-Solving: Ability to find fixes quickly and stay calm under pressure.
Qualifications: Relevant IT degree or certifications

Pay: £30,000.00-£45,000.00 per year

Benefits:

UK visa sponsorship

Work Location: Hybrid remote in Coventry

Quick apply

Refine Your Search

it helpdesk jobs in desford, lec

IT Support Technician

IT Helpdesk Technician

2nd Line Help/Service desk Engineer

L4 Network Engineer Apprentice

Helpdesk Administrator

Senior IT Support Engineer – 3rd Line

Software Support I

Mobile General Maintenance Operative

Property & Development Administrator

Premises Manager

FM Administrator

Facilities Helpdesk Administrator

Critical Incidents Co-Ordinator

Service Delivery Agent

Building Experience Coordinator

Electrical Test Engineer

Doors engineer, Technical support

Multi-Skilled Maintenance Engineer (Groundworks)

Site Technician/Caretaker

Senior Cost Manager

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