3rd line support Work, Jobs in Dodworth, Syk (with Salaries)

Application Support Analyst - 2nd Line
System C —Leeds
- Full-time
- Windows
- SQL
- Analysis skills
IT Support Engineer
HSL Chairs —Batley
- £30,000 a year
- Weekend availability
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
Desktop Support Analyst
Brightwell —Chesterfield
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
10d
Estates Administrator
Doncaster City Council —Doncaster
- £26,644 a year
- Full-time
- Administrative experience
- Communication skills
- School
- Free parking
Colleague Service Desk Analyst
Yorkshire Building Society —Bradford
- £27,000 a year
- Full-time
- Hybrid work
- Microsoft Office
Service Desk Analyst
Brabners —Leeds
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
8d
Specialist Support Lead
The Sheffield College —Sheffield
- £40,746 - £47,578 a year
- Full-time
- Mentoring
- School
- Free parking
- Annual leave
3d
Home Energy Advisor (12-month fixed-term contract)
M Group —Sheffield
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
4d
Leasing Associate
ourHRpeople —Sheffield
- £26,500 - £28,000 a year
- Weekend availability
- Sales
- Customer service
- English
- Health & wellbeing programme
Quick apply
8d
Traffic Management Supervisor
M Group —Birstall
- £35,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
IT Support Analyst -2nd Line
DFS —Doncaster
- Overtime
- Windows
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
2d
Trainer
Derbyshire Addictions Advice Service —Chesterfield
- £28,745 - £29,707 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
4d
Neighbourhood Support Officer x 2 posts (CDC)
Doncaster City Council —Doncaster
- £26,403 - £27,255 a year
- Full-time
- Communication skills
- Employee discount
12d
Sheffield Cycling 4 All Cycle Engagement Lead
Disability Sheffield —Sheffield
- £23,429.08 a year
- Part-time
- Hybrid work
- Supervising experience
- Project management
- Leadership
Quick apply
2d
Reablement Officer (CDC)
Doncaster City Council —Doncaster
- £25,584 a year
- Part-time
- English
- Care plans
- Employee discount
4d
3rd Line Service Desk Engineer
Millgate —Sheffield
- £30,000 a year
- Full-time
- Azure
- In-person
Quick apply
5d
SEND Advisor
The Sheffield College —Sheffield
- £33,160 - £37,283 a year
- Full-time
- Free parking
- Annual leave
10d
Customer Success Support
JLA —Sowerby Bridge
- Up to £27,000 a year
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Quick apply
3d
2nd Line Manager
Babble Cloud —Wakefield
- Full-time
- Annual leave
- Sick pay
Quick apply
Assistant Civils Site Engineer
M Group —Rotherham
- Computer literacy
- English
- Travel
- Annual leave
- Employee assistance programme

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Application Support Analyst - 2nd Line

System C -
Leeds

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Jira
Microsoft SQL Server
Windows
SQL
Analysis skills
Confluence
Application support
Communication skills
T-SQL

Full job description

Description

Join a collaborative team supporting technology that makes a real difference in local communities.

We are looking for an Application Support Analyst to help deliver high-quality support for market-leading education and social care software used by local authorities. This is a hands-on, customer-facing role where you will solve complex technical issues and build strong relationships with clients.

What you'll be doing

Deliver 2nd and 3rd line application support within a structured support team
Investigate and resolve incidents using Jira and other diagnostic tools
Analyse logs, SQL data, and system behaviour to identify root causes
Collaborate with development, product, and third-party teams to resolve issues
Replicate defects and support bug identification and resolution
Communicate clearly with customers, providing regular updates
Take ownership of customer issues and ensure delivery within agreed SLAs
Support both hosted and on-premise environments

What we're looking for

Strong analytical and problem-solving skills
Experience with SQL Server and writing SQL or T-SQL queries
Background in 2nd line application or software support
Knowledge of Microsoft Windows Server environments
Ability to manage and prioritise workloads effectively
Strong communication skills, written and verbal
A collaborative mindset, with the confidence to work independently

Desirable experience

3rd line support exposure
Jira or Confluence experience
Experience supporting external customers remotely
Knowledge of social care or education systems

Why join us

You will be part of a supportive, inclusive team that values ownership, collaboration, and continuous learning. The environment is fast-paced and evolving, offering opportunities to grow your technical expertise while making a meaningful impact.

If you enjoy solving problems, working closely with customers, and taking pride in delivering high-quality outcomes, we would love to hear from you.

Apply today to take the next step in your career.

Apply Now

Refine Your Search

3rd line support jobs in dodworth, syk

Application Support Analyst - 2nd Line

IT Support Engineer

Desktop Support Analyst

Estates Administrator

Colleague Service Desk Analyst

Service Desk Analyst

Specialist Support Lead

Home Energy Advisor (12-month fixed-term contract)

Leasing Associate

Traffic Management Supervisor

IT Support Analyst -2nd Line

Trainer

Neighbourhood Support Officer x 2 posts (CDC)

Sheffield Cycling 4 All Cycle Engagement Lead

Reablement Officer (CDC)

3rd Line Service Desk Engineer

SEND Advisor

Customer Success Support

2nd Line Manager

Assistant Civils Site Engineer

I want to receive the latest job alerts for 3rd line support in dodworth, syk

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