Breakdown controller Work, Jobs in Doncaster (with Salaries)

Senior Breakdown Controller
Kelling Group Limited. —Normanton
- £31,500 a year
- Monday to Friday
- Team management
- Organisational skills
- Training & development
- Life insurance
- Referral programme
Quick apply
Breakdown Controller
M Group —Castleford
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Breakdown / Recovery Control Room Staff
Highway Recovery Ltd —Knottingley
- £30,000 - £40,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
11d
Breakdown Contoller (WHN)
Kelling Group Limited. —Normanton
- £28,250 a year
- Full-time
- Microsoft Office
- Communication skills
- Free parking
- Employee discount
Quick apply
Maintenance Controller
M Group —Castleford
- Customer service
- Annual leave
- Employee assistance programme
Machine Operator
CANPACK UK Ltd —Scunthorpe
- £12.91 an hour
- Full-time
- Free parking
- Annual leave
Quick apply
Field Service Engineer
Kelling Group Limited. —Normanton
- £14.50 an hour
- Full-time
- Maintenance
- Travel
- In-person
- Employee discount
- Life insurance
Quick apply
11d
Maintenance Engineering Technician, Reliability Maintenance Engineering
Amazon UK Services Ltd. —Wakefield
- Weekend availability
- Continuous improvement
- Flexible schedule
5d
Bus Driver - Gainsborough
Stagecoach —Gainsborough
- £28,000 a year
- Overtime
- Customer service
- Employee assistance programme
- Employee discount
Field Service Engineer
Briggs Equipment —Chesterfield
- Full-time
- Customer service
- Organisational skills
Quick apply
13d
Qualified Bus Driver - Scunthorpe
Stagecoach —Scunthorpe
- £28,000 a year
- Overtime
- Customer service
- Employee assistance programme
- Employee discount
Forklift Operator
CANPACK —Winterton
- £12.91 an hour
- Full-time
- Forklift
- In-person
- Free parking
- Annual leave
Quick apply
13d
Automation Engineer
Sonoco Limited RPC Chesterfield and Bradford —Chesterfield
- Computer literacy
- Engineering
- Master's degree
Quick apply

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breakdown controller jobs near doncaster

Senior Breakdown Controller

Kelling Group Limited. -
Normanton

Quick apply

Job details

Fixed term contract
£31,500 a year

Benefits

Cycle to work scheme
Company pension
Life insurance
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Purchase order creation
Team management
Organisational skills
Customer support
Professional development mentoring
Customer interaction
Training & development
Leadership
Communication skills

Full job description

Senior Breakdown Controller

Normanton

Type: Fixed term contract- 6months may lead to perm

Working hours: Mon – Fri, 8am – 5pm.

Job Function: We are seeking a highly skilled and experienced Senior Breakdown Controller to lead our team of breakdown controllers. The ideal candidate will be responsible for managing a team that handles inbound breakdown and repair calls/emails, dealing with emergency breakdowns, organising repairs, and ensuring efficient and effective resolution of all breakdown incidents. This role requires strong managerial skills, a deep understanding of repair processes, and the ability to maintain high standards of customer service.

Reporting to: Technical & Breakdown Manager

Liaising with: Operations team, Head Office staff, Customers, External Engineers & Suppliers, LOLER and Maintenance manager.

Responsibilities:

Lead a team of breakdown controllers while maintaining current workload

Handle inbound breakdown and repair calls/emails, coordinating immediate responses to emergency breakdowns.

Arrange and oversee necessary repairs, raising and approving Purchase Orders (POs) for invoices related to the work.

Maintain regular communication with customers, providing updates and ensuring satisfaction.

Track and chase open breakdowns and repairs, reducing vehicle downtime and driving repair times.

Determine when repairs should go through warranty or Repair & Maintenance contracts.

Conduct regular one-on-one meetings (121's) with team members, providing quality checks, feedback, and coaching.

Ensure adherence to quality standards and continuous improvement of team performance.

Any other ad-hoc duties.

Requirements:

Proven experience in breakdown and repair management.

Strong leadership and managerial skills with the ability to coach and develop a team.

Excellent organisational and communication skills.

Knowledge of warranty and Repair & Maintenance contract processes.

Ability to handle high-pressure situations and make quick decisions. *The Company reserves the right to amend your job description in the line with the changing demands of the business. *Candidates must be eligible to live and work in the UK.

Benefits:

25 days holiday plus bank holidays per year

Birthday off

Life Insurance (2.5x annual salary)

Company Referral Scheme (up to £1000 awarded)

Company Cycle to Work Scheme – we buy the bike and you pay us back saving your NI

Long Service Award – gifts, hampers, vouchers and more for long service

Enhanced Company Pension Scheme (up to 5%, and via salary sacrifice where applicable)

Medicash is our Healthcare Cash Plan (including access to virtual GP, and discounted prices at selected retailers and gyms)

Learning & Development culture (professional qualifications, access to apprenticeships and more)

Quick apply

Refine Your Search

breakdown controller jobs in doncaster

Senior Breakdown Controller

Breakdown Controller

Breakdown / Recovery Control Room Staff

Breakdown Contoller (WHN)

Maintenance Controller

Machine Operator

Field Service Engineer

Maintenance Engineering Technician, Reliability Maintenance Engineering

Bus Driver - Gainsborough

Field Service Engineer

Qualified Bus Driver - Scunthorpe

Forklift Operator

Automation Engineer

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