Senior manager, customer success engineering Work, Jobs in Drumchapel, Glg (with Salaries)

Senior Operations Manager
Nazco Digital Technology and Business Services —Stirling
- £4,300 - £5,200 a month
- Full-time
- CRM software
- Customer service
- Analysis skills
- Free parking
- Sick pay
Quick apply
2d
Service Manager (Justice Services) - EAY12604
East Ayrshire Council —Kilmarnock
- £60,126 - £68,286 a year
- Full-time
- Remote
- Work from home
Strategic Lead (Estates Management) - EAY12784
East Ayrshire Council —Kilmarnock
- £57,130 - £62,426 a year
- Full-time
- Customer service
- Continuous improvement
5d
Senior Business Development Manager - Production Kitchen
Reynolds Food Group —Kilmarnock
- Remote
- Hospitality
- Marketing
- Business development
Quick apply
Senior Manager of Operations
Nationwide Building Society —Glasgow
- £73,000 - £90,000 a year
- Full-time
- Customer service
- Continuous improvement
- Team management
Operations Director
Quien Communications Services Ltd. —Glasgow
- £75,000 - £92,000 a year
- Full-time
- Budgeting
- In-person
- Business
Quick apply
1d
MEP Manager
Higgins McGrath —Old Kilpatrick
- Full-time
- Management
- Electrical experience
- Contracts
- Free parking
Quick apply
6d
Head of Employer Engagement and Partnerships
Street League —Paisley
- £50,290 a year
- Hybrid work
- Management
- Travel
6d
Senior Business Change Manager
SSE —Glasgow
- £59,000 - £89,000 a year
- Full-time
- Agile
- Employee discount
12d
Strategic Lead (Estates Management)
Ayrshire360 —Kilmarnock
- £55,201 - £62,426 a year
- Customer service
- Continuous improvement
5d
Commercial Sales Manager- FMCG
Grants Foods, Galston —Galston
- From £40,000 a year
- Full-time
- English
- Business development
- Analysis skills
Quick apply
Area Director
HC-One —Glasgow
- Up to £79,000 a year
- Analysis skills
- Continuous improvement
- Travel
Quick apply
5d
Senior Operations Manager
Smart Utilities Scotland Limited —Denny
- £50,000 - £71,000 a year
- Full-time
- Civil engineering
- Management
- Supervising experience
- Free parking
Quick apply
5d
Senior Mechanical Project Manager
OCS Group —Glasgow
- Computer literacy
- Microsoft Office
- Budgeting
Quick apply
Housing Condition Manager (Damp & Mould) (Permanent)(Full Time)
Renfrewshire Council —Paisley
- £56,483 - £59,914 a year
- Analysis skills
- Team management
- Budgeting
6d
Regional Manager
JCO Healthcare —Scotland
- £75,000 - £80,000 a year
- Full-time
- Management
- Continuous improvement
- Team management
- Annual leave
Quick apply
Maintenance Planner
KSD Support Services Ltd —Glasgow
- Up to £30,000 a year
- Full-time
- Writing skills
- Computer skills
- In-person
Quick apply
Project Manager (Private Dental Group)
Pain Free Dentistry Group —Glasgow
- Up to £40,000 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Travel
- Organisational skills
- Store discount
- Work from home
Quick apply
5d
Senior Growth Manager (German Market)
Simple Online Healthcare —Glasgow
- £70,000 - £90,000 a year
- Analysis skills
- Analytics
- Life insurance
Project Manager
Amey Ltd —Paisley
- £200,000 a year
- Full-time
- Organisational skills
- Contracts
- Construction experience
- Employee discount
Quick apply

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senior manager, customer success engineering jobs near drumchapel, glg

Senior Operations Manager

Nazco Digital Technology and Business Services
Stirling

Quick apply

Job details

Permanent | Full-time
£4,300 - £5,200 a month
2 days ago

Benefits

Free parking
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

CRM software
Resource allocation planning
Operations management
Stakeholder collaboration
Customer service
Stakeholder liaison
Internal department liaison
Administrative and business operations experience
Analysis skills
Stakeholder coordination
Continuous improvement
Continuous improvement cycles oversight
Team management
Risk management
Management reporting
Multidisciplinary collaboration
Capacity planning
Root cause analysis
Cross-functional collaboration
Leadership
Communication skills
Cross-functional communication
Operations leadership experience
Stakeholder management

Full job description

About the Role

Stirling offers a strong base for growing organisations that need reliable operational leadership and at Nazco Digital Technology and Business Services we are focused on building efficient scalable processes that support our technology commercial and customer operations.

We are looking for an experienced Senior Operations Manager who can take ownership of operational performance process improvement and cross functional delivery across the business.

You will work closely with technology commercial customer service and support teams to ensure day to day operations run smoothly while identifying opportunities to improve efficiency service quality and business performance.

Why Work With Us

The Environment: You will work from our Stirling location in a professional collaborative environment with responsibility across several business functions.

Operational Ownership: You will have meaningful responsibility for performance standards workflows service delivery and operational improvement initiatives.

Cross Functional Exposure: You will work closely with technology commercial customer facing and support teams giving you broad visibility across the organisation.

Growth: We support continuous professional development in operational leadership process improvement performance management and business systems.

Key Responsibilities

Operational Management: Oversee day to day business operations and ensure key processes are completed accurately efficiently and within agreed service standards.

Performance Management: Monitor operational targets productivity service levels and quality measures and take action where performance needs improvement.

Process Improvement: Review existing workflows identify inefficiencies and implement practical changes that improve speed consistency and service quality.

Team Coordination: Coordinate operational priorities across multiple teams and ensure responsibilities timelines and expectations are clearly understood.

Service Delivery: Maintain high standards of internal and customer facing service and ensure operational issues are resolved effectively.

Resource Planning: Support workload planning capacity management and allocation of operational resources based on business priorities.

Risk Management: Identify operational risks investigate recurring problems and coordinate corrective actions to reduce disruption.

Stakeholder Management: Provide clear updates on operational performance priorities risks and improvement initiatives to internal stakeholders.

What We Are Looking For

Experience: At least 5 years of experience in operations business operations service delivery or a closely related environment including experience handling complex operational responsibilities.

Operations Knowledge: Strong understanding of workflow management performance monitoring service delivery resource planning and continuous improvement.

Leadership Skills: Able to guide teams coordinate priorities and support colleagues while maintaining clear accountability for results.

Analytical Skills: Comfortable reviewing performance data identifying trends and using operational information to support decisions.

Communication: Strong written and verbal communication skills with the ability to work effectively with both technical and non technical stakeholders.

Organisation: Able to manage several priorities at once maintain accurate documentation and keep operational activities on schedule.

Problem Solving: Practical calm and solution focused with the ability to identify root causes and implement sustainable improvements.

Tools: Experience with workflow management reporting collaboration CRM or business operations platforms is preferred.

Mindset: You are proactive commercially aware and improvement focused. You take ownership of operational challenges make informed decisions and continually look for ways to improve efficiency service quality and business performance.

Pay: £4,300.00-£5,200.00 per month

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

senior manager, customer success engineering jobs in drumchapel, glg

Senior Operations Manager

Service Manager (Justice Services) - EAY12604

Strategic Lead (Estates Management) - EAY12784

Senior Business Development Manager - Production Kitchen

Senior Manager of Operations

Operations Director

MEP Manager

Head of Employer Engagement and Partnerships

Senior Business Change Manager

Strategic Lead (Estates Management)

Commercial Sales Manager- FMCG

Area Director

Senior Operations Manager

Senior Mechanical Project Manager

Housing Condition Manager (Damp & Mould) (Permanent)(Full Time)

Regional Manager

Maintenance Planner

Project Manager (Private Dental Group)

Senior Growth Manager (German Market)

Project Manager

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