Delivery manager Work, Jobs in Dungannon, Tyr (with Salaries)

Customer Account Manager
Specdrum Ltd —Dungannon
- £29,120 - £32,240 a year
- Full-time
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
6d
Service Delivery Manager
Mitie —Craigavon
- Monday to Friday
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Free parking
- Employee discount
8d
Delivery Support Manager
Thompson Aero Seating —Craigavon
- Full-time
- Continuous improvement
- Team management
- Leadership
- Annual leave
- Referral programme
Quick apply
5d
Yard Team Leader
The Keystone Group UK —Cookstown
- £0 a day
- Full-time
- Forklift
- Supervising experience
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
IT Service Delivery Manager
Alternative Heat —Banbridge
- Full-time
- Continuous improvement
Quick apply
Shop Manager
Wilsons freshways ltd —Cookstown
- £12.71 - £15.00 an hour
- Full-time
- Bilingual
- Spanish
- Customer service
Quick apply
13d
Store Manager
Iceland —Magherafelt
- £35,000 - £40,000 a year
- Full-time
- Retail management
- Leadership
- Employee discount
7d
Store Manager
Sports Direct —Cookstown
- £38,193 a year
- Full-time
- Training & development
- Retail management
- Leadership
- Annual leave
- Employee discount
Quick apply
Team Leader
Poundland —Armagh
- £13.21 an hour
- Customer service
- Leadership
- Employee discount
13d
Sales Support Manager
Cooneen Group —Fivemiletown
- Full-time
- CRM software
- Management
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Store Manager
Jollyes Pets —Lurgan
- £33,500 - £38,500 a year
- Weekend availability
- Training & development
- Retail management
- Life insurance
Quick apply
Service Delivery Lead - Northern Ireland - Our Future Health Programme
Xyla Services —Craigavon
- £31 an hour
- Part-time
- Customer service
- BLS Certification
- Continuous improvement
Quick apply
Customer and Trading Manager - Nightshift
Sainsbury's —Omagh
- From £31,700 a year
- Night shift
- Customer service
- Retail management
- Leadership
- Employee discount
12d
Store Manager – Gilford Road
Golf Holdings —Craigavon
- Full-time
- Customer service
- Analysis skills
- Training & development
Quick apply
6d
Store Manager - Moira
Golf Holdings —Craigavon
- Full-time
- Customer service
- Analysis skills
- Training & development
Quick apply
3h
Argos Shift Manager
Sainsbury's —Craigavon
- From £30,000 a year
- Customer service
- Leadership
- Employee discount
2d

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Customer Account Manager

Specdrum Ltd -
Dungannon

Quick apply

Job details

Permanent | Full-time
£29,120 - £32,240 a year
6 days ago

Benefits

Free parking
Health & wellbeing programme
Employee mentoring programme
Private medical insurance
Referral programme
On-site parking

Qualifications

Client engagement
Delivery scheduling
Lean
Logistics
Internal department liaison
Complaint handling
Continuous improvement
Packaging
Customer relationship management
Relationship management
Management reporting
Customer interaction
Account management
Transport scheduling
Supply chain customer service

Full job description

JOB DESCRIPTION

JOB TITLE: Customer Account Manager

REPORTs TO: Senior Customer Accounts Manager

JOB PURPOSE: To maintain the company’s good relationship with customers, by understanding their requirements and ensuring these are served from enquiry, receipt of purchase order, delivery of their goods to the resolution of any concerns they may have.

KEY RESPONSIBILITIES:

Act as the primary point of contact for allocated customer accounts, building strong, long-term relationships.
Receive, review and process customer orders efficiently and fully, with technical specifications.
Ensure all customer drawings, revisions and technical documentation are accurately communicated to Production & Purchasing teams and if required arrange technical reviews with the relevant persons.
Ensure the correct drawing pack is available for orders and communicate the key technical information, purchasing requirements and pricing details, ensuring relevant teams have all the details they require.
Attend the daily production meeting to review current production progress, discuss priorities, identify any potential issues, and communicate customer requirements to ensure orders remain on schedule.
Liaise with the Despatch Supervisor to make sure customer orders are packed in line with customer-specific packaging requirements and are suitable for the intended mode of transport. Coordinate the delivery schedules and logistics plans to ensure orders are despatched accurately and on time, resolving any issues that could impact delivery commitments.
Monitor production and despatch schedules and proactively communicate order updates, delays or changes to customers.
Discuss urgent orders with the Senior Customer Accounts Manager for agreement of lead time with the Production Manager.
Resolve customer issues promptly by working with the relevant internal teams to identify and implement effective solutions. Record customer complaints accurately, communicate them with the Quality team where required, and keep customers updated on progress through to resolution.
Obtain transport quotations and coordinate the shipment of customer orders worldwide. Build and maintain strong relationships with external hauliers, negotiate competitive transport rates, and ensure the most cost-effective and reliable delivery solution is selected to mee customer delivery requirements.
Report weekly on service performance for customers, including on-time delivery, trends and any issues. Champion the on-time delivery KPI by highlighting risks, driving improvements, and working with internal teams to ensure customer orders are delivered on time and in specification.
Maintain a Lean mindset by suggesting & implementing improvements across the customer accounts operational processes.
Ensure adherence to company policies & procedures, including relevant Risk Assessments and Safe Systems of Work (SSOW’s) when in the production, dispatch or yard facilities. 
Any other duties, within reason and capability, as agreed with the Production Manager/Senior Managers

Pay: £29,120.00-£32,240.00 per year

Benefits:

Employee mentoring programme
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance
Referral programme

Work Location: In person

Quick apply

Refine Your Search

delivery manager jobs in dungannon, tyr

Customer Account Manager

Service Delivery Manager

Delivery Support Manager

Yard Team Leader

IT Service Delivery Manager

Shop Manager

Store Manager

Store Manager

Team Leader

Sales Support Manager

Store Manager

Service Delivery Lead - Northern Ireland - Our Future Health Programme

Customer and Trading Manager - Nightshift

Store Manager – Gilford Road

Store Manager - Moira

Argos Shift Manager

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